Ordered product online and collected it…
Ordered product online and collected it from the Holborn shop, where the staff were most helpful, efficient, and friendly.
Excellent shopping experience, heartily recommended!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Pharmacy and Clinic in London and Nottingham
77 Southampton Row, WC1B 4ET, London, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered product online and collected it from the Holborn shop, where the staff were most helpful, efficient, and friendly.
Excellent shopping experience, heartily recommended!
Item arrived in a good package, no spill. Product itself when applied to skin it leave the skin soft and smooth. I will definitely buy again, I recommend.
The customer service is patient and helpful, and the delivery is prompt.

Reply from Ways Pharmacy
Lovely pharmacy with two great staff working, and a pain-free vaccination.
The staff were super helpful in assisting me and provided me with a safe space to deal with a wardrobe malfunction. They were friendly, helpful and approachable during my experience and I would recommend anyone who needs a reliable pharmacy in Russel Square to visit this one :)
This pharmacy located in the heart of central London is undoubtedly one of the most professional and customer-oriented pharmacies I've ever encountered. From the moment you step inside, you can feel the welcoming atmosphere. The clean, well-organized displays and modern interior design are quite impressive. The staff are not only knowledgeable but also incredibly friendly and patient, answering every question I had thoroughly.
The pharmacy has a comprehensive inventory of both prescription and over-the-counter medications, ensuring that customers' needs are promptly met. Additionally, they offer a wide range of health consultation services, providing expert advice and health management plans for various conditions, which I found very reassuring and considerate.
Overall, this pharmacy not only provides high-quality medications and services but also creates a warm and trustworthy environment. I highly recommend this pharmacy to anyone in need of professional pharmaceutical services.

Reply from Ways Pharmacy
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.