24 HR Pharmacy Reviews 62

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and caring approach. Many people appreciate the quick responses and efficient customer service, noting that the team takes the time to listen and explain things clearly, making the process seamless and stress-free. The delivery service is also frequently mentioned as prompt and reliable. Some people were not happy with the company's responsiveness to messages, though they acknowledged that deliveries were on time.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the exceptional and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers highlighted the quick and prompt... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'd give more than 5 stars if I could. I dealt with Sehar who took the time to call me personally after I ordered medication and went through everything thoroughly with me with both knowledge and car... See more

Rated 5 out of 5 stars

Brilliant. So quick, same day approved and next day delivered! Gorgeous friendly staff, quick responses and good customer service. Absolutely adored the seeds for bees 🐝 which were a lovely surprise.... See more

Rated 5 out of 5 stars

This Pharmacy has the best customiser service and are always responsive. I just had my consultation and the head pharmacist really listened to my concerns and was so polite and professional.... See more

Rated 5 out of 5 stars

I can’t thank 24/7 Pharmacy enough for their incredible support throughout my weight loss journey. Honestly, I never expected to see such results in such a short span of time, but with their expert gu... See more


Company details

  1. Online Pharmacy
  2. Blood Testing Service
  3. Family Practice Physician
  4. Mental Health Clinic
  5. Physical Therapist

Written by the company

We are more than just a pharmacy: our service transforms online pharmacies as you know them, redefining how you experience healthcare by offering a comprehensive selection of prescription and over-the-counter medications delivered right to your doorstep. Beyond medications, we proudly provide virtual access to experienced General Practitioners (GPs), ensuring expert medical guidance and personalised treatment plans from the comfort of your own space. Rooted in values of accessibility, professionalism, and patient-centric care, we are committed to your well-being. It’s our mission to empower people to have a more holistic approach to their health. With a focus on transparency, privacy, and community engagement, 24 HR Pharmacy is dedicated to not only meeting but exceeding your healthcare needs, day or night. Join us on this journey to better health and discover a new era of comprehensive care with 24 HR Pharmacy.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Prompt service . No hassle.

Out of the various online pharmacies that I've used, this one was the least painful. No endless back and forth questions and refusal to send me enough.. just prompt, hassle free service. Thanks 🙏

25 April 2026
Unprompted review
Rated 1 out of 5 stars

Two weeks no refund

my money took instantly then was told the next day they couldn’t place the order, which this reason was explained, however two weeks later still waiting for the refund on postage I’ve been in touch a number of occasions now and still waiting

30 March 2026
Unprompted review
24 HR Pharmacy logo

Reply from 24 HR Pharmacy

Hi Paul, Your order was rejected as it wasnt clinical safe or appropriate for us to supply. Our pharmacist called you to discuss all this and advised you to see your GP. Your order was refunded straight away but the postage cost was missed due to an admin error which we apologised for and rectified. We have responded each time you emailed us and been in constant communication at all times.

Rated 5 out of 5 stars

Amazing

First , quick delivery then so far I can see some progress on my weight reduction after two months

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Team

Ease of ordering and the staffs attention to detail is great. I am currently on a weightloss journey with this company and I could not fault their service. Every member of staff I have dealt with has been amazing. They are very interested in your journey and always offer advice if required

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Good company for keeping in touch with…

Good company for keeping in touch with you to see how your medication is performing with you always available on the phone or email contact delivery always on time upto now no complaints Price slightly cheaper than Lloyds who l was with before and changed over . So pleased with service and new web site working fine all good

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I was so impressed with 24 HR Pharmacy

I was so impressed with 24 HR Pharmacy, we had a chat on the phone & the process online was detailed. I was worried I wouldn’t get my order in time, but wow, it was super efficient. You even get a little packet of garden seeds which is a lovely touch.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely exceptional service

Absolutely exceptional service! All communication was seamless and professional. I was so worried about how I'd get my prescription with new years eve approaching. But my prescription was ready so quickly and all the stress was removed and handled for me by the pharmacist. I would definitely use again! Such an excellent service.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Having used these services

Having used these services, I've enjoyed an outstanding experience. The user-friendly platform and supportive staff have been impressive. Additionally, the pricing is reasonable when compared to other providers. Appreciate your efforts and continue the great work!

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, the follow up phone call to ensure that I was getting the correct medication was appreciated. Would yes 24 HR Pharmacy again.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Ordered medication on Thursday morning…

Ordered medication on Thursday morning received it on Saturday afternoon great service spot on can’t not fault this company one bit,saved me time going to the doctors due to having the same problem as in the past

Life saver :)

18 October 2025
Unprompted review
Rated 5 out of 5 stars

I can’t thank 24/7 Pharmacy enough for…

I can’t thank 24/7 Pharmacy enough for their incredible support throughout my weight loss journey. Honestly, I never expected to see such results in such a short span of time, but with their expert guidance and prompt action in providing everything I needed, the process has been seamless and truly life-changing. Their team made me feel supported every step of the way, and it has been an absolute pleasure working with them. I would wholeheartedly recommend 24/7 Pharmacy for anything – their dedication and care truly make a difference.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

This Pharmacy has the best customiser…

This Pharmacy has the best customiser service and are always responsive. I just had my consultation and the head pharmacist really listened to my concerns and was so polite and professional.

If you are looking for a Pharmacy who genuinely care about their patients rather than their money and are super responsive then this is your place to go to.

Thank you 24 HR Pharmacy.

28 August 2025
Unprompted review

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