Shelving Item was lovely Delivery was bad not happy not delivered to correct address Delivery to wrong postcode had walk streets to find my parcel luck the person who sign for this was hones... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a set of four dining chairs at an excellent sale price. Delivered very promptly. The chairs looked much more cushy in the online photos, so a little disappointing there, hence the loss of one s... See more
I’ve bought lots of things from Wayfair and delivery is always prompt.However this purchase sadly wasn’t.We bought a parasol for the garden as it has been very hot.We choose the one we did as it stat... See more
Company replied
Wayfair is doing a good job in terms of products quality and Customer service. The disaster falls when Evri gets the product in their hands. Please think about a reliable courier. It’s very important... See more
Company details
- #20 of 22 best companies in Furniture Store
- #11 of 12 best companies in Decoration and Interior Design Store
- #2 of 5 best companies in e-Commerce Solution Provider
- #12 of 13 best companies in Home Improvement Store
- #6 of 7 best companies in Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.co.uk
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.co.uk, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.co.uk/help-and-contact
- wayfair.co.uk
3.9
Great
120K reviews
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Delivery within 2 days as promised
Delivery within 2 days as promised. Product as specified with clear instructions on assembly
17 July 2026
Reply from Wayfair UK
We're so pleased to hear that your delivery arrived quickly as promised and that the product was exactly as specified with clear assembly instructions! We appreciate you taking the time to share your positive feedback.
Wayfair UK
Ordered a blow up tent and bed with a…
Ordered a blow up tent and bed with a camping light.
Arrived on time great price and value for money.
16 July 2026
Reply from Wayfair UK
We're so happy to hear that your blow-up tent, bed, and camping light arrived on time and offered great value! We truly appreciate your positive feedback.
Wayfair UK
Reply from Wayfair UK
We're so pleased to hear that you found your item lovely, comfortable, and easy to put together! Thank you for sharing your positive experience with us.
Wayfair UK
Good and safely packaged and left in my…
Good and safely packaged and left in my safe place
17 July 2026
Reply from Wayfair UK
We're so pleased to hear that your item was safely packaged and left in your safe place! Thank you for sharing your positive feedback.
Wayfair UK
Shoe cabinet
Easy to order from this company, kept up to date about item, fast delivery. Good instructions easily put together, very pleased with product 😊
6 July 2026
Reply from Wayfair UK
We're so pleased you found it easy to order and that we kept you updated about your item! It's wonderful to hear you received fast delivery and that the instructions made assembly simple. We are delighted you are very pleased with your product!
Wayfair UK
Nice looking cover, no matching pillow cases. Read description carefully
Great choice, reasonable pricing and good quality. Easy ordering prompt dispatch and timely delivery.
Last purchase x 2 KS Duvet cover. Thought it stated set, no. Just cover. Cases out of stock. I like to have a matching set. So yes the duvet covers look great, haven't washed or used yet. I will have to pay to return so I will try to find close matching pillow case. They are 100% cotton
16 July 2026
I had an issue with delivery but…
I had an issue with delivery but Wayfair stepped in and sorted very quickly.
17 July 2026
Reply from Wayfair UK
We're glad we could quickly resolve your delivery issue. We appreciate you letting us know!
Wayfair UK
Reliable and quick response to deal…
Reliable and quick response to deal with issues that arised with faulty product, resolved quickly and efficiently.
6 July 2026
Reply from Wayfair UK
We're so pleased to hear that we were reliable and quick in responding to the issues you experienced! It's wonderful that everything was resolved quickly and efficiently for you.
Wayfair UK
Good quality items and really fast…
Good quality items and really fast delivery,kept me informed all the way through a very good company with very helpful customer service
9 July 2026
Quality floor lamp with beautiful…
Quality floor lamp with beautiful shade, fast delivery good price
16 July 2026
The product ( metal rubbish bin cover )
The product ( metal rubbish bin cover )
Looks lovely but it was a lot of parts and took quite a while to assemble
Some of the metal doors had the holes missing so had to drill them out.
But as I said looks really nice looking.
Just be aware it will take some time to build
16 July 2026
Very successful purchase....lovely and…
Very successful purchase....lovely and arrived quickly
16 July 2026
This company is great to deal with
This company is great to deal with. The Wayfair prices are very reasonable its fast delivery and the items are of good quality
6 July 2026
Blue Elephant Outdoor Wicker Patio Settee & matching Ottamans in blue
I liked this set from Wayfair for my pergola
Ordering was obviously very straightforward online, received numerous emails to inform me of the status of my order. Delivery was next day as expected, delivery driver dropped the heaviest box inside my hall & today I assembled the settee. I had to enlist the help of a male I know to screw on the centre support as it seemed impossible to complete myself but I did all the rest. I'm really pleased with my settee, although the rattan has a small imperfection on one of the arms. Unfortunate but not unforgivable for me. Ottamans construction tomorrow. I'm a woman in her 70s so sure anyone could follow the instructions & assemble this lovely settee? And I had a little lay down on it this evening, firm but supportive cushions
It's very nice & Wayfair were brilliant
16 July 2026
Great desk!......Great price!
Great desk!......Great price! And quick delivery. Desk is really sturdy and easy to build. Suits my needs for home recording studio perfectly.
30 June 2026
Terrible customer service
Terrible customer service, ordered kingside bed and they sent a double mattress, agent said it was fine then another agent contacted us to say they made a mistake and should not of told us they would send the correct mattress, they literally sent the wrong mattress and then refused to rectify it
18 July 2026
Unprompted review
Great products and good delivery
7 July 2026
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