Shelving Item was lovely Delivery was bad not happy not delivered to correct address Delivery to wrong postcode had walk streets to find my parcel luck the person who sign for this was hones... See more
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Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
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Satisfaction, Guaranteed
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
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Easy to order and quick delivery, product quality as expected.
Arrived quickly but haven’t put the lights up yet as mid renovation!
Slightly disappointed with the quality of the two rugs just received . Rather thin compared to the one bought recently , which was cheaper . Will have to purchase underlay , so that they sit better on the floor .
Absolutely terrible! Ordered 3 items! Issues with all 3! Broken, missing parts
Checked are chairs very good value and quality
Did not assemble as moving soon but service great
Good choice of fans. Easy to order. Delivered on time
Pleased to be able to choose a recognised make.
Deliver in time and what you order for is why you get
Still waiting for delivery Definitely not been delivered here So poor
Delivery within 2 days as promised. Product as specified with clear instructions on assembly
Ordered a blow up tent and bed with a camping light.
Arrived on time great price and value for money.
Good and safely packaged and left in my safe place
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