Bought 2 garden storage boxes. One was damaged in transit - Useable so didn’t seek replacement as packing everything up and arranging collection too much hassle. Pleased with overall quality of produ... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The bed frame is sturdy and fabric is nice on the headboard, definitely a two person job building it up, but a good price. Mattress is thick and springy, perhaps more soft than I'd usually go for. De... See more
Company replied
The quality of the furniture is great although there was a lot of muttering coming from the room where the guy was constructing it! The customer service department was friendly and efficient. In fact... See more
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Slightly disappointed with the quality of the two rugs just received . Rather thin compared to the one bought recently , which was cheaper . Will have to purchase underlay , so that they sit better on... See more
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Company details
- #21 of 23 best companies in Furniture Store
- #11 of 12 best companies in Decoration and Interior Design Store
- #2 of 5 best companies in e-Commerce Solution Provider
- #12 of 13 best companies in Home Improvement Store
- #6 of 7 best companies in Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.co.uk
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.co.uk, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.co.uk/help-and-contact
- wayfair.co.uk
3.9
Great
121K reviews
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Good service and delivery
16 July 2026
Reply from Wayfair UK
We're so pleased to hear that you had such a positive experience with our service and delivery. Thank you for taking the time to share your feedback!
Wayfair UK
Super garden set
Super garden set
Had a problem with 1 cushion but both mfr and Wayfair were diligent and replaced it quickly
Very happy with product and service
17 July 2026
Reply from Wayfair UK
We're so pleased to hear you're very happy with your garden set and the service you received! It's great to know that the issue with the cushion was resolved quickly and efficiently.
Wayfair UK
After my complaint about one of…
After my complaint about one of Wayfairs suppliers,Wayfair ha e now ordered a replacement of the damaged item from Keter & I am so pleased & relieved at this outcome. Will be pleased to recommend Wayfair for excellent customer service & will use again in the future. Many thanks
29 July 2026
Unprompted review
Reply from Wayfair UK
We are so pleased to hear that we could resolve the issue with your damaged item and that you are happy with the outcome. Your satisfaction is very important to us, and we appreciate you recognizing our customer service. We look forward to assisting you again.
Wayfair UK
Order arrived on time
Order arrived on time. Screens are very good for garden. Compliments from neighbours. We
17 July 2026
Reply from Wayfair UK
We're so pleased to hear your order arrived on time and that the screens are perfect for your garden! It's wonderful that your neighbours have complimented them.
Wayfair UK
Very easy to assemble and does the job…
Very easy to assemble and does the job keeping things so tidy. So useful. And not expensive to buy.
And delivered on time.
17 July 2026
Reply from Wayfair UK
We're so pleased to hear your item was easy to assemble, keeps things tidy, and was delivered on time! We appreciate you noting its value.
Wayfair UK
ok service happy
17 July 2026
Reply from Wayfair UK
We are glad to hear you have been happy with the service we provided. Thanks for sharing your feedback. We really appreciate it.
Wayfair UK
Delivered on time with great care by…
Delivered on time with great care by two very polite gentlemen, placed in the area we wanted, excellent service. Thank you.
25 July 2026
Reply from Wayfair UK
We're so pleased to hear that your delivery was on time and handled with great care by our polite team! It's wonderful that it was placed exactly where you wanted.
Wayfair UK
Always great
26 March 2026
Reply from Wayfair UK
Thank you for sharing your positive feedback.
Wayfair UK
Reply from Wayfair UK
We are so pleased to hear that our service is always on time and reliable for you! Thank you for sharing your positive feedback.
Wayfair UK
Good communication and service
After placing an order on the website, there were regular updates regarding its progress and delivery, which was achieved in the timescale indicated.
There were no problems at all.
17 July 2026
Reply from Wayfair UK
We're so pleased to hear you received regular updates on your order and that it was delivered within the indicated timescale without any issues. Thank you for your positive feedback!
Wayfair UK
Very quick delivery and helpful driver…
Very quick delivery and helpful driver and easy to order.
The product was easy to order and easy to find dimensions
27 July 2026
Reply from Wayfair UK
We're so pleased to hear about your quick delivery and that our driver was helpful! It's wonderful that you found the product easy to order and the dimensions easy to find.
Wayfair UK
I can not see how you function as a…
I can not see how you function as a profitable company I ordered a bed which has still not fully arrived and plus it was broken I am now waiting to see if the replacement arrives on Friday as instructed which I can’t see happening due to it not been dispatch yet . I have had to take a day off due to the inconvenience that has accrued from the purchase of this bed So no I am not going to sugarcoat it
27 July 2026
Reply from Wayfair UK
We are very sorry to hear about the difficulties you've experienced with your bed order, including the damage and the delivery issues. This is certainly not the quality of service we aim to provide, and we apologize for the inconvenience caused. Once shipped the tracking link for your replacement will be emailed to you. Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting http://www.wayfair.co.uk/myaccount
Thanks,
Wayfair UK.
Great variety of products available.
Great variety of products available.
Very easy to use website.
Easy to filter options.
Great prices.
Highly recommend
27 July 2026
Reply from Wayfair UK
We're so pleased to hear you found a great variety of products and that our website was very easy to use! It's wonderful that you appreciated the easy filter options and great prices.
Wayfair UK
Reply from Wayfair UK
Thank you for your wonderful feedback! We are so pleased to hear that you found our customer service helpful. We truly appreciate you taking the time to share your positive experience.
Wayfair UK
Reply from Wayfair UK
We're so glad to hear you're happy with the quality of the item. Thank you for taking the time to share your positive feedback!
Wayfair UK
Ornamental fence panels delivered damaged…
I am not happy the product was faulty/ damaged but the customer service to put it right was excellent
16 July 2026
Reply from Wayfair UK
We're sorry to hear that your product arrived faulty or damaged. However, we're glad our customer service team was able to resolve the issue for you.
Wayfair UK
Hassle free ordering.
Hassle free ordering.
Very easy to view online and order and product was delivered within 2 days. Kept up to date during all stages of the process too.
Item exceeds expectation and very high quality.
27 July 2026
Reply from Wayfair UK
We're so pleased to hear your ordering process was hassle-free and that you found it easy to view and order online! It's wonderful that your product was delivered so quickly and that you were kept updated throughout. We're delighted the item exceeds your expectations and is of such high quality.
Wayfair UK
Reply from Wayfair UK
We're so pleased to hear that your delivery arrived on time and that you were kept informed of the estimated arrival. Thank you for your positive feedback!
Wayfair UK
Reply from Wayfair UK
We are so pleased to hear that you found the lampshade beautiful and that it was sent to you quickly! Thank you for your wonderful feedback.
Wayfair UK
Great communication
Great communication
Delivered ahead of estimated delivery date
Great service & comms from DHL
Product is great and really good value
27 July 2026
Reply from Wayfair UK
We're so pleased to hear you experienced great communication and that your delivery arrived ahead of schedule! It's wonderful that you received great service from DHL and that you find your product to be great and really good value.
Wayfair UK
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