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Watch Your Step Reviews 81

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TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Just got my order from Christmas. I ordered pants and a hoodie. Only the hoodie came and it’s not the one I ordered. Website no longer exist and I get no response back from their customer service emai... See more

Rated 1 out of 5 stars

Never received my order. I order a hoodie for my son around October 27, 24 and never received it. The tracking number always read..awaiting shipment label. I have contacted this store multiple times v... See more

Rated 1 out of 5 stars

I ordered a hoodie from watch your step hoping for it to arrive in time for a Christmas present. Got nothing but the run around multiple emails back and fourth finally figured the hoodie was not com... See more

Rated 1 out of 5 stars

I ordered in November 2024. I have continued to reach out for updates every month or so. In May 2025 I asked for a full refund in which they said no and that all sales are final. This is fine if I a... See more

Contact info

1.7

Bad

TrustScore 1.5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

Never ships out your stuff and doesn’t update website about your order. DONT waste your money on this

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Wys hoodie

Very nice ships very quick! Quality is just as described. And sizing is perfect.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Their products are amazing and suitable…

Their products are amazing and suitable for all ages. What I love about them is their excellent customer service and high-quality clothes. I actually just bought my second hoodie from them, and I noticed that their shipping time is now faster than it was with my first order. I love the quality, as always!!

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Great brand

Great brand
My experience was great, I ordered and it was shipped within like 3 days and the item was quality as expected

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Horrible Company, Where’s my Product

April 15,2024
I placed an order on your actual website not TikTok for a hoodie charged my CC and still haven’t received any product. It is now June 4, 2024, nothing. Obviously I got scammed from your company Watch your step. I will be taking some kind of legal action against you! Your company is completely horrible.

15 April 2024
Unprompted review
Watch Your Step logo

Reply from Watch Your Step

Hi there,

We apologize for the delay; we were in a pre-order shipping phase during that time. The good news is, we're now fully stocked and can ship within 1-3 days!

Thank you for your understanding.

Best regards,

CEO

Rated 1 out of 5 stars

I made a purchase on this company's…

I made a purchase on this company's website on March 19, 2024, and have been trying to obtain updates on my order through their customer support email without success. My item has yet to arrive.

19 March 2024
Unprompted review
Watch Your Step logo

Reply from Watch Your Step

Hi there,

We apologize for the delay; we were in a pre-order shipping phase during that time. The good news is, we're now fully stocked and can ship within 1-3 days!

Thank you for your understanding.

Best regards,

CEO

Rated 1 out of 5 stars

It doesnt come in

26 November 2023
Unprompted review
Watch Your Step logo

Reply from Watch Your Step

Hi there,

We apologize for the delay; we were in a pre-order shipping phase during that time. The good news is, we're now fully stocked and can ship within 1-3 days!

Thank you for your understanding.

Best regards,

CEO

Rated 1 out of 5 stars

its horrible PLEASE DONT BUY

its horrible PLEASE DONT BUY, save your 60 bucks

29 November 2023
Unprompted review
Watch Your Step logo

Reply from Watch Your Step

Hi there,

We apologize for the delay; we were in a pre-order shipping phase during that time. The good news is, we're now fully stocked and can ship within 1-3 days!

Thank you for your understanding.

Best regards,

CEO

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