Watch Your Step Reviews 81

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Just got my order from Christmas. I ordered pants and a hoodie. Only the hoodie came and it’s not the one I ordered. Website no longer exist and I get no response back from their customer service emai... See more

Rated 1 out of 5 stars

Never received my order. I order a hoodie for my son around October 27, 24 and never received it. The tracking number always read..awaiting shipment label. I have contacted this store multiple times v... See more

Rated 1 out of 5 stars

I ordered a hoodie from watch your step hoping for it to arrive in time for a Christmas present. Got nothing but the run around multiple emails back and fourth finally figured the hoodie was not com... See more

Rated 1 out of 5 stars

I ordered in November 2024. I have continued to reach out for updates every month or so. In May 2025 I asked for a full refund in which they said no and that all sales are final. This is fine if I a... See more


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1.7

Bad

TrustScore 1.5 out of 5

81 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I would rate it with zero if possible

I would rate it with zero if possible. It is scam, fraud!! I ordered my item on Dec.01.2024. After several emails they do nothing and they “can’t” make a refund. It was my son’s Xmas gift. Complete abusive behavior just taking the money from people. They promise they are working on the orders…they have a manufacturing issue… they are not building a space ship!! Thieves!! That’s what they are!!!

1 December 2024
Unprompted review
Rated 1 out of 5 stars

I never received my my item

I never received my my item, I had to go through my credit card company to get my refund it has been over three months and all I was getting from you crooks that we are working on it and I hope people read this so no one would be in the same shoes as me, you bunch of people takes peoples money and all you say is that we can assure that we’re working on your order you people are bunck crooks

George

10 December 2024
Rated 1 out of 5 stars

Watch Your Step is a Scam

I ordered a pair of shorts on November 29, 2024, and they charged my credit card the same day. It's now March 17, 2025, and I have yet to receive the shorts!!! I wrote to the company multiple times, and they kept making excuses until I just never heard from them again. In my January 1, 2025 email exchange, I asked for a refund and they refused. Where are the shorts I ordered (order # 15395)???? Watch Your Step is a scam - don't buy from them!

10 December 2024
Rated 1 out of 5 stars

I never received my merchandise

I never received my merchandise, the purchase was made on December 8 and it is today that I have not received anything, they stole my money because the money just by processing my order was taken out of the account. Do not believe this page, they do not comply and only steal money. I have sent emails and they never respond to me, THEY ARE SCAMMERS because they did not even want to return my money.

10 December 2024
Rated 1 out of 5 stars

I would give them no stars

I would give them no stars, but that isn't an option. I have been waiting for my item since November 2024. It still has not come and they refuse to give me my money. I know that I am not the only one. I may contact an attorney to start a class suit.

10 December 2024
Rated 1 out of 5 stars

Cancelled an order

Cancelled an order. They emailed and said your order has been cancelled. Sent it anyway. When I returned back with the label they sent it was returned back to me.?? Still did not receive another order from December

10 December 2024
Rated 1 out of 5 stars

customer

I never received the order that was placed in November of 2024. it was a Christmas present. I was told the order was shipped, I was told the order could not be found. so this place I have come to believe I was scammed.

10 December 2024

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