watchsurgerylondon.co.uk Reviews 11

TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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Rated 5 out of 5 stars

Recently used their postal repair…

Recently used their postal repair service from the north of Scotland.
Oz kept me posted the whole time he had my watch before returning it repaired & cleaned.
Service was 1st class from initial contact to receiving the piece back.
Would certainly recommend.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Mont Blanc watch

I took my Mont Blanc watch with broken strap to Watch Surgery and within minutes Halit had found a suitable replacement strap, cleaned the watch , set the time and date .
These guys go over and above to provide a great service at a reasonable price.
Many thanks

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. I have had two watches fixed there in the past three months. Skilled workmanship and decent prices. Big shout out to Asif fixing the crown back on my vintage Omega. Thank you.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

We had a lovely experience at Watch…

We had a lovely experience at Watch Surgery Westfild. The service was extremely quick and the quality was absolutely incredible. I highly recommend Watch Surgery as the service is stunning and so are the employees. Big shout out to Afifi who was super sweet and quick. We will definitely be coming back here. Thank you!

29 March 2025
Unprompted review
Rated 5 out of 5 stars

I must admit AHMAD the watch repairer…

I must admit AHMAD the watch repairer at your Bond Street Westone branch is an absolute magician. After two years of which no one was able to replace an oversized Swarovski new strap I inadvertently ordered, Ahmad found a way out. Incredibly professional. I’m enjoying my beautiful Swarovski watch yet again. Thank you AHMAD. 🙏🙏🙏

13 February 2024
Unprompted review
Rated 1 out of 5 stars

I would

I would, if I could give 0 star.
I Strongly DO NOT advise you to use this company, particularly if you have an expensive watch. Their staff broke a rare Waltham hillside mass pocket watch 1859 and he denied to my face. He did something you cannot believe a watch maker would do. Unprofessional

Westfield Shopping Centre
Shepherd's Bush 31st January 24

31 January 2024
Unprompted review

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