Issue with payment, message sent. Called back within couple of minutes. Details and payment confirmed. Told order would be processed straight away. Email later confirmed dispatch and Royal Mail deli... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Contacted the store with an enquiry confirming price of watch (Garmin fenix 8, cheaper than all other retailers) using their What's App feature. Had a reply within 20mins. Placed an order expecting it... See more
Company replied
Excellent service. I submitted the order with normal shipping and emailed to ask if they could send it 1-2 days instead so it would arrive in time for my daughter’s birthday. Received a promptly rep... See more
Company replied
Although the website was not clear that watches were not available to view at the Milton Keynes store, when I arrived at the store, staff could not have been more helpful. The staff checked with the... See more
Company replied
Company details
About WATCHO Jewellers
Written by the company
We warmly welcome you to a place where friendliness, expertise and deep passion come together.
With over 40 years of experience, we have built a reputation as trusted experts offering a friendly service. Our journey has been shaped by innovation, creativity, and a relentless commitment to excellence. From crafting seamless experiences for our guests to fostering a strong, customer-first team, we pour heart and soul into everything we do.
We believe in going the extra mile. That's why we provide an unmatched extended warranty on many products; ensuring that your treasured collection is protected for years to come and offering you the peace of mind you deserve.
Our Promise: Delivering happiness through personal attention.
You are in trusted hands
Written by the company
- Extended Warranty on most products. Award-winning. 0% Finance. Delivery from next day. Free UK Delivery. Accredited Professional Member.
Contact info
6 George Street, Richmond Upon Thames, TW9 1JY, London, United Kingdom
- +441908983500
- help@watcho.co.uk
- watcho.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A beautiful item at an affordable price…
A beautiful item at an affordable price for good quality item and prompt delivery.
I am extremely happy with both my new item and the service I received, thank you ☺️
19 June 2026
Reply from WATCHO Jewellers
Thank you so much for your kind words! We're delighted you're happy with your purchase and the service you received. We truly appreciate your support and hope to welcome you back again soon. 😊
#LOVEWATCHO
Great price and delivery
5 June 2026
Reply from WATCHO Jewellers
Thank you for your wonderful review! We're delighted you were happy with both the price and the delivery. We really appreciate your support and hope to see you again soon.
#LOVEWATCHO
Great Wolf Roadster Travel Watch Roll
Great Wolf Roadster Travel Watch Roll and the cheapest price on the internet delivered fast
16 June 2026
Reply from WATCHO Jewellers
Thank you for your valued feedback. We are pleased that you chose to shop with us and that your order met your expectations. We sincerely appreciate your support and look forward to welcoming you back again soon.
#LOVEWATCHO
Very good
Very good website, easy to navigate and extremely efficient service with delivery within 2 days. Good price too.
18 June 2026
Reply from WATCHO Jewellers
Thank you for your kind review. We are delighted to hear that you found our website easy to use and that your order arrived promptly. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
#LOVEWATCHO
Great experience with WATCHO.CO.UK…
Great experience with WATCHO.CO.UK bought a Seiko Arnie they did a price match on it so I had it for £299 instead of £420 came next day aswell 👌
18 June 2026
Reply from WATCHO Jewellers
Thank you for taking the time to leave such a wonderful review. We're delighted we could help you secure the best possible price and that your watch arrived promptly. We truly appreciate your custom and hope you enjoy your new Seiko for many years to come.
#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you for your kind feedback. We’re pleased you were happy with our service and prompt delivery. We really appreciate your support.
#LOVEWATCHO
Ticks all the boxes
Everything to be honest the service the price the brilliant communication and even the delivery fee of £4.99 was refunded by them because of Royal Fails screw up. Totally recommended company and would buy from them again.
17 June 2026
Reply from WATCHO Jewellers
Thank you for your feedback. We’re delighted you were pleased with our service, pricing, communication, and delivery. We really appreciate your recommendation and hope to see you again in the future.
#LOVEWATCHO
Very efficient service
Very efficient service. Excellent communication throughout the process. Very happy with their exchange offer and my new fenix 8 is fab!
17 June 2026
Reply from WATCHO Jewellers
Thank you for your kind feedback. We’re delighted you were happy with the service, communication, and your exchange experience. Great to hear you’re enjoying your new Fenix 8!
#LOVEWATCH
Excellent service fast delivery
Excellent service, fast delivery! Cheaper than bigger chain jewellers
11 June 2026
Reply from WATCHO Jewellers
Thank you for your kind feedback. We’re pleased you were happy with our service, pricing, and fast delivery. We really appreciate your support.
#LOVEWATCHO
Amazing customer service
Amazing customer service, arrived fast as well as fast responses. Will be buying from again.
26 June 2026
Unprompted review
Reply from WATCHO Jewellers
Thank you for your kind feedback. We’re really pleased you were happy with our service and fast delivery. We look forward to serving you again in the future.
#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you for your feedback. We’re pleased you were happy with the service and next day delivery. We appreciate your support.
#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you for your kind feedback. We’re pleased you found our site easy to use and were happy with the service and product. We really appreciate your support.
#LOVEWATCHO
Great selection and great prices
Great selection and great prices. Fast dispatch and delivery. Customer service at its very best. Thank you WatchCo
15 June 2026
Reply from WATCHO Jewellers
Thank you for your kind feedback. We’re delighted you were happy with our selection, pricing, dispatch, delivery, and service. We really appreciate your support.
#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you for your feedback. We’re pleased you were happy with our service and quick delivery. We really appreciate your support.
#LOVEWATCHO
Reply from WATCHO Jewellers
Thank you for your kind feedback. We’re delighted everything was perfect and really appreciate your support.
#LOVEWATCHO
Excellent service especially from Mala
Excellent service especially from Mala.
Highly recommend.
15 June 2026
Reply from WATCHO Jewellers
Thank you for your kind feedback. We’re delighted you were happy with our service and truly appreciate your recommendation.
#LOVEWATCHO
Mine was a real test.
Mine was a real test.
I wasn't keen on my purchase and returned it for a refund with no issues.
I would recommend
8 June 2026
Reply from WATCHO Jewellers
Thank you for your feedback. We’re pleased we could make the return process smooth and straightforward, and we really appreciate your recommendation.
#LOVEWATCHO
Highly recommend company
Really easy transaction- great price - quick dispatch. Absolutely perfect product. Saving one star as delivered by Royal Mail which is a royal pain and I ended up having to chase the parcel to a depot after 3 supposed attempted deliveries. Not directly related to the company but please consider alternatives for shipping. Thanks!!
8 June 2026
Reply from WATCHO Jewellers
Thank you for your feedback—we really appreciate your kind words and your note about delivery.#Love Watcho
Reply from WATCHO Jewellers
Thank you for your feedback—we really appreciate it! #Love Watcho
As always, a fantastic experience
As always, easy to order with clearly laid out delivery options. Price for my order was basically unbeatable compared to others and the package arrived sooner than expected.
8 June 2026
Reply from WATCHO Jewellers
Thanks so much for your kind feedback—it really means a lot to hear you had such a smooth experience and that everything arrived earlier than expected. We truly appreciate your support!#Love #watcho
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