Waste Removal USA Reviews 

1,232
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and knowledgeable, making interactions pleasant and efficient. The service is frequently highlighted for its ease of use, timely delivery, and prompt pickup, with dumpsters often placed exactly as requested. Many people also appreciate the competitive pricing and transparent quotes, noting the absence of hidden fees. However, some people mentioned issues with delivery timing, experiencing delays in receiving their dumpsters or noting that promised delivery times were not met, which caused scheduling conflicts.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, praising the prompt, courteous, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the professionalism,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and efficiency... See more

Price

Reviewers mention positive feedback about price, with many finding the pricing competitive and fair, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a dumpster and had a mix up with the home owner. Heather handled my original order and was super professional and helpful. Jason handled the cancellation promptly and did a great job trying... See more

Company replied

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

We had a really positive experience with Waste Removal USA. I was able to reserve a dumpster online and it was delivered in a timely manner. When it was full, I called for pickup and it was picked up... See more

Company replied

Rated 5 out of 5 stars

I talk to Jackson who was very helpful and and very sweet I told him what I needed and My dumper was drop off very early morning the next day it was place perfectly in my driveway no one was blocked... See more

Company replied


Company details

  1. Waste Management Service
  2. Construction Equipment Supplier
  3. Equipment Supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,232)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

They assisted with my needs

They assisted with my needs. Nice people to talk to

7 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a 5-star review! We are so glad to know that you had a great dumpster rental experience with our team at Waste Removal USA. If you have additional questions or need any assistance, please know that one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Jackson was amazing and made things…

Jackson was amazing and made things happen for us. Carina was quick with answering all questions. Great JOB!!!!!!

6 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave an excellent review based on your experience with our team at Waste Removal USA! We are so glad that you felt you had a 5-star dumpster rental experience and that all of your questions were answered. If you need anything at all, please do not hesitate to reach out, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Will was great to work with

Will was great to work with. Very helpful, got back up with me if I needed more time to get some information.

31 July 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review based on your positive experience with Will! We are glad to know that you loved your dumpster rental experience with Waste Removal USA. We appreciate the opportunity to earn your business, and if you have any questions or require assistance, please do not hesitate to reach out to Will or one of our associates, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Very polite

Very polite, and punctual

24 July 2025
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Reply from Waste Removal USA

Natalia - thank you for your 5-star review! We are so glad that you loved the service you received from our team at Waste Removal USA. We appreciate the opportunity to earn your business, and please reach out if you have questions about your roll-off rental. - WRUSA Team

Rated 5 out of 5 stars

Jeffrey was great to arrange a dumpster…

Jeffrey was great to arrange a dumpster for our needs. Quick response and very agreeable thank you.
Adelaide

31 July 2025
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Reply from Waste Removal USA

Adelaide - thank you for taking the time to leave a wonderful, 5-star review for Jeffrey! We are so glad that we were able to help you find the right dumpster for your specific project needs. If you have questions or need assistance, please know that Jeffrey or one of our team members is just a phone call away. - WRUSA Team

Rated 4 out of 5 stars

The company was great but the…

The company was great but the requirement that I register personal information with an third party identification company including photo id, photo with center view and left and right profiles, ETC., --all extremely intrusive and ripe for identity theft. I cancelled my order because of it. Don't know who was being scammed--me or the company hooked into requiring it for services.

29 July 2025
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Reply from Waste Removal USA

Jennifer - We apologize for any inconvenience this has caused you, as the dumpster was delivered despite instructions to cancel. As a result, we have issued a full refund, and the dumpster has now been removed from your property as of 7/31/25.

We are glad to know that you appreciate the customer service you received from Amber, and we appreciate the feedback you have provided us, as we are always striving to provide the best experience possible to our customers.

- WRUSA Team

Rated 5 out of 5 stars

Excellent Service!

The driver called and communicated about arrival time and then showed up and went above and beyond by helping me clear out some items that were in the way of where the dumpster ultimately needed to be placed.

29 July 2025
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Reply from Waste Removal USA

Hi, Craig - thank you for taking the time to leave a 5-star review for our team! We are so glad to know that you had a great dumpster delivery experience, and we appreciate the opportunity to earn your business. If you need further assistance or have any questions, please do not hesitate to call. - WRUSA Team

Rated 5 out of 5 stars

Tim was wonderful helping me with…

Tim was wonderful helping me with getting the right dumpster. He is very knowledgeable and I feel relieved now that I can finally get rid of 40 yrs of stuff

Thank u Tim

29 July 2025
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Reply from Waste Removal USA

Hi! Thank you for your 5-star review based on your great experience with Tim! We are so glad to know that we were able to help you find the right dumpster for your specific project needs. If you have any questions or need assistance, please know that Tim or one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Easy ordering process and container…

Easy ordering process and container came on time.

28 July 2025
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Reply from Waste Removal USA

Kevin - thank you for taking the time to leave a 5-star review for our team! We are so glad you felt the dumpster rental process was easy with Waste Removal USA. If you have any questions or need further assistance, please do not hesitate to reach out. - WRUSA Team

Rated 5 out of 5 stars

Heather...Waste Removal USA

So far, the representative assisting me with what I contacted the company for to help me discard refuse and/or garbage not being picked up by the contracted affiliate (Meridian), has done magnificently. Her name is Heather and she was a fantastic professional representative for your company. Thank you, Heather.

28 July 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review based on your positive experience with Heather! We are so glad to know that you felt completely satisfied with the dumpster rental service you received from our team at Waste Removal USA. We appreciate the opportunity to earn your business, and if you have any questions, please do not hesitate to contact Heather or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Great service!

Great service!

15 July 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review for our team! We appreciate the opportunity to earn your business, and please reach out if you have any questions or require assistance with your roll-off rental. - WRUSA Team

Rated 5 out of 5 stars

Great company to work with

Great company to work with

18 July 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a wonderful, 5-star review for our team! We appreciate the opportunity to earn your business, and if you need assistance or have questions about your dumpster rental, please do not wait to reach out. - WRUSA Team

Rated 5 out of 5 stars
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for your 5-star review! We appreciate the opportunity to earn your business, and please contact us if you have questions or require assistance with your roll-off dumpster rental. - WRUSA Team

Rated 2 out of 5 stars

Additional fuel surcharge added that…

Additional fuel surcharge added that was not included in original estimate. Estimate should include all expected fees.

23 July 2025
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Reply from Waste Removal USA

Hi Jason, thanks so much for your feedback. Our Manager of Customer Experience gave you a call and followed up by email to better understand what happened. We always aim to communicate clearly and go above and beyond for our customers, and we would really appreciate the chance to hear back from you. When you have a moment, please reach out—we want to make sure you feel fully supported, and we're doing everything in our power to take care of your needs. - WRUSA Team

Rated 5 out of 5 stars

I was very customer friendly and…

I was very customer friendly and professional

24 July 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review! We are glad to know that you felt you received friendly and professional dumpster rental services from our team at Waste Removal USA. We appreciate the opportunity to earn your business, and please do not hesitate to contact us if you need anything at all. - WRUSA Team

Rated 5 out of 5 stars

Driver Dale was great and vet helpful.

Driver Dale was great and vet helpful.

14 July 2025
Waste Removal USA logo

Reply from Waste Removal USA

Sidney - thank you for taking the time to leave a 5-star review! We appreciate the opportunity to earn your business, and please reach out if you have questions or require assistance with your roll-off rental. - WRUSA Team

Rated 5 out of 5 stars
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Macolm - thank you for your fantastic, 5-star review! We are glad to know that you felt your dumpster rental experience was easy with Waste Removal USA. If you need anything at all, please know that one of our team members is just a phone call away, ready to assist you. - WRUSA Team

Rated 5 out of 5 stars

Great Customer Service

Kay and Amber were very helpful in helping me in getting a customer set up for service. Both were very informative on the areas of service, pricing, and terms of service. Set up was very easy all around and they easily answered any questions I had. Definitely looking forward to working with them in the future!

22 July 2025
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Reply from Waste Removal USA

Hi, Jilliann - thank you for taking the time to leave a fantastic, 5-star review based on your positive experience with Kay and Amber! We pride ourselves on providing unparalleled customer service, so reviews like yours really mean a lot to our team. We appreciate the opportunity to earn your business, and please do not hesitate to contact one of our team members if you need any assistance or have questions. We are always here to help when you need us. - WRUSA Team

Rated 5 out of 5 stars

Very Responsive

Very Responsive

21 July 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Scott - thank you for your 5-star review! We are so glad that you loved the customer service you received from our team, and we truly appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Prompt response

Prompt response, prompt service, and cost effective.

14 July 2025
Waste Removal USA logo

Reply from Waste Removal USA

Julio - thank you for leaving a 5-star review for our team! We are glad to know that you felt you received prompt service and a great price from our team at Waste Removal USA. We appreciate the opportunity to earn your business, and please reach out if you have any questions or need assistance with your dumpster rental. - WRUSA Team

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