Waste Removal USA Reviews 

1,230
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and knowledgeable, making interactions pleasant and efficient. The service is frequently highlighted for its ease of use, timely delivery, and prompt pickup, with dumpsters often placed exactly as requested. Many people also appreciate the competitive pricing and transparent quotes, noting the absence of hidden fees. However, some people mentioned issues with delivery timing, experiencing delays in receiving their dumpsters or noting that promised delivery times were not met, which caused scheduling conflicts.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, praising the prompt, courteous, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the professionalism,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and efficiency... See more

Price

Reviewers mention positive feedback about price, with many finding the pricing competitive and fair, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a dumpster and had a mix up with the home owner. Heather handled my original order and was super professional and helpful. Jason handled the cancellation promptly and did a great job trying... See more

Company replied

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

We had a really positive experience with Waste Removal USA. I was able to reserve a dumpster online and it was delivered in a timely manner. When it was full, I called for pickup and it was picked up... See more

Company replied

Rated 5 out of 5 stars

I talk to Jackson who was very helpful and and very sweet I told him what I needed and My dumper was drop off very early morning the next day it was place perfectly in my driveway no one was blocked... See more

Company replied


Company details

  1. Waste Management Service
  2. Construction Equipment Supplier
  3. Equipment Supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,230)

164 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service. All questions were answered. No issues at all.

21 August 2025
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Reply from Waste Removal USA

Allen - Thank you for taking the time to leave a 5-star review based on the customer service you received from our team at Waste Removal USA! We are so glad to know all of your questions were answered and that you felt the dumpster rental process went smoothly. Please reach out if you need anything at all, and we appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Service was great!

Service was great!

25 August 2025
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Reply from Waste Removal USA

Hi! Thanks so much for your 5-star review! We are so glad that you loved your dumpster rental service with Waste Removal USA. If you have questions or need assistance, please know that one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Great service and sales staff

Heather was great, very informative and helpful in making our experience what we need it to be. She went above and beyond :)

8 September 2025
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Reply from Waste Removal USA

Hi, Summer - thank you for taking the time to leave a 5-star review based on your great experience with Heather! We are so glad to know that your dumpster rental experience was informative and helpful with Waste Removal USA. If you need further assistance or have any other questions, please do not hesitate to reach out to Heather or one of our team members. - WRUSA Team

Rated 5 out of 5 stars

Joe in Jackson's Gap, Al.

There was a slight error regarding the dumpster drop off date. I contacted Amber in customer service regarding the error. She corrected the issue immediately as well as deducted $75 from my bill. The delivery driver deposited the dumpster exactly like I wanted and was careful not to tear up my lawn. This company exceeded my expectations in every way. I would highly recommend this company if you are looking for a quality dumpster unit.

3 September 2025
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Reply from Waste Removal USA

Hi, Robert - thank you for your 5-star review! We are so glad we were able to help you resolve this issue and make things right for you. We truly appreciate you recommending us to others and for the opportunity to earn your business. If you need anything at all, please know that Amber or one of our team members is just a phone call away when you need us. - WRUSA Team

Rated 5 out of 5 stars

The office management was courteous and…

The office management was courteous and it was easy to schedule a dumpster when needed. Delivery was on time and pick-up also on stated day. It would help if the truck driver would actually call ahead of delivery so that one could be present to observe the delivry for any issues that might arise; this was supposed to happen, but didn't.

27 August 2025
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Reply from Waste Removal USA

Thank you for the 5-star review! We’re glad to hear you were satisfied with scheduling and delivery, and we truly appreciate your feedback on driver communication. We always strive to improve, and we’ll be reviewing this internally to ensure the call-ahead process is followed more consistently. Thank you again for choosing Waste Removal USA — we value the opportunity to earn your business! – WRUSA Team

Rated 5 out of 5 stars

Tim was super helpful and got me…

Tim was super helpful and got me exactly what I needed in a matter of minutes!

28 August 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review based on your great experience with Tim! We are so glad to know that you felt you got exactly what you needed from our team. If you need any help or have questions about your dumpster, please do not hesitate to reach out to Tim or one of our associates, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Heather S

Heather S. was very helpful! She went above and beyond!

27 August 2025
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Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review based on your positive experience with Heather! We are so glad to learn that you felt completely satisfied with your dumpster rental service from our team at Waste Removal USA. If you need anything at all, please do not hesitate to contact Heather or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Every interaction we had with them

Every interaction we had with them, both on the phone and in person was very positive.
They were all very helpful and professional.

19 August 2025
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Reply from Waste Removal USA

Hi, Patricia - thank you for taking the time to leave a wonderful review for our team! We pride ourselves on providing exceptional customer service, so reviews like yours mean a lot to us. If you have any questions about your dumpster rental or require any assistance, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Heather was helpful

Heather was helpful, efficient and professional!

25 August 2025
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Reply from Waste Removal USA

Hi! Thank you so much for your review based on your 5-star experience with Heather! We are so glad to hear that you felt the dumpster rental service you received from our team at Waste Removal USA was efficient and professional. If you have any questions, please do not hesitate to contact Heather or one of our team members, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

The lady was so nice and explained…

The lady was so nice and explained everything. I was able to schedule with no problem

20 August 2025
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Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review! We are so glad to hear that you felt completely satisfied with the customer service you received from our team at Waste Removal USA. If you need anything at all, please do not hesitate to reach out, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Clear pricing

Clear pricing, quick delivery

19 August 2025
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Reply from Waste Removal USA

Hi! Thank you for leaving a 5-star review for our team! We are so glad to learn that you felt the pricing was clear and that your dumpster was delivered quickly. If you have any questions or require assistance, please know that one of our team members is standing by to help. - WRUSA Team

Rated 5 out of 5 stars

CUSTOMER SERVICE

TIM PATTERSON was excellent in assisting me get setup for a temp dumpster for a new job we are about to get up and running. The transaction was quick and pleasant. Thank you for all your assistance.

18 August 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review based on your positive experience with Tim! We are so glad that you felt completely satisfied with the customer service you received from our team and that we were able to help you find the right dumpster for your specific project needs. If you need anything at all, please do not hesitate to contact Tim or one of our team members, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Great team over at Waste Removal USA

Great team over at Waste Removal USA. There have a significant amount of resources. 28

17 August 2025
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Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review and for recognizing our team! We truly appreciate the opportunity to earn your business. If you have questions or need any assistance with your roll-off dumpster, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Super nice people and had me what I need the next morning.

I called and got my answers quickly with no hassle. Once we figured out what size I needed they had it delivered ht e next morning. I would recommend.

12 August 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review for our team! We are so glad to learn that you felt fully satisfied with the dumpster rental services you received from Waste Removal USA. We truly appreciate your recommendation and for the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Jeffery

Jeffery, Aubrey, and everyone I came across was very helpful and responsive, and got my dumpster to me the next morning!

13 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review based on your experience with our team at Waste Removal USA! We are so glad to know that you felt you received helpful and responsive customer service. We appreciate the opportunity to earn your business, and if you have any questions, please do not hesitate to contact us. - WRUSA Team

Rated 5 out of 5 stars

Kay was fantastic and helped us with…

Kay was fantastic and helped us with exactly what we needed!

12 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a fantastic review based on your positive experience with Kay! We are so glad to know that we were able to help you get the right dumpster rental for your specific project needs. If you have questions or require assistance, please know that Kay or one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Made ordering and scheduling drop off…

Made ordering and scheduling drop off and pick up an ease. Great customer service and communication.

4 August 2025
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Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a fantastic, 5-star review! Reviews like yours mean a lot to our team, as we pride ourselves on providing top-notch customer service. We are glad to know you felt ordering and dumpster drop-off were easy with Waste Removal USA. We appreciate the opportunity to earn your business, and please do not hesitate to contact us if you require assistance. - WRUSA Team

Rated 5 out of 5 stars

Ken’s demo,

You guys make easy. Great job

4 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Ken - thank you for your wonderful, 5-star review! We are so glad to know that you felt your dumpster rental experience was easy with Waste Removal USA. If you have questions or need further assistance, please know that we are always standing by, ready to help. - WRUSA Team

Rated 5 out of 5 stars

They assisted with my needs

They assisted with my needs. Nice people to talk to

7 August 2025
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Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a 5-star review! We are so glad to know that you had a great dumpster rental experience with our team at Waste Removal USA. If you have additional questions or need any assistance, please know that one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Jackson was amazing and made things…

Jackson was amazing and made things happen for us. Carina was quick with answering all questions. Great JOB!!!!!!

6 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave an excellent review based on your experience with our team at Waste Removal USA! We are so glad that you felt you had a 5-star dumpster rental experience and that all of your questions were answered. If you need anything at all, please do not hesitate to reach out, and we will be more than happy to assist you. - WRUSA Team

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