Absolutely great customer help. Did have to switch to a replacement car numberplate for some time. Once my car was back way quicker than expected, asked to bring back my car back to the membership, ev... See more
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See what reviewers are saying
Really accessible and good service. I sometimes experienced a bad odour from the water and sensors can be a bit rough flipping the exterior mirrors open and closed but on the bright side an employee... See more
Company replied
It would be great if the service would be in English or German language. Furthermore the invoice-mail-routing for my abo doesn’t work, so I’ve to lock in every month to save my invoice. Washin... See more
Company replied
Hi There, I washed my car mercedez benz, it stripped off my trim strips, I belive they have very stong brush mechanism due to that sometimes it damages your car, but on their website they clearly... See more
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Company details
Written by the company
Vask så ofte du vil fra kun 139 kr./md. hos Wash World. Med ubegrænset bilvask får du fleksibiliteten til at vaske så ofte du vil, når du vil - til en fast lav pris. Vi tilbyder tre forskellige medlemskaber og mere end 140 vaskehaller rundt om i Danmark. Vores enkeltvask er perfekt til dig, der kun vasker bilen en gang imellem. Her skal du ikke registrere eller tilmelde dig som medlem, men bare betale for din bilvask ved vaskehallens terminal.
Wash World
Written by the company
- Kvalitet!
- Vi anvender markedets førende vaskemaskiner, der sikrer dig et flot vaskeresultat igen og igen. Vores vand er specielt behandlet for at undgå kalkpletter, og vores børster er specielt udviklet til at beskytte din bil!
- Ingen overflødig ventetid!
- Vi har minimeret ventetiden omkring vaskehallen, ved at effektivisere betalingsprocessen og maskinerne. Herudover har vi øget sikkerheden i hallen, så du kan blive i bilen under vask. På denne måde kommer du hurtigt igang og afsted igen!
- Ubegrænset bilvask!
- Køb medlemskab med ubegrænset bilvask fra kun 139 kr/md, og vask bilen lige så ofte du vil!
- Miljørigtig bilvask!
- Vi har markedets førende og svanemærkede biologiske vandrens. Det reducerer vandforbruget med 85%, så du kan vaske din bil med ren samvittighed.
- Billig enkeltvask
- Køb enkeltvask fra kun 59 kr. pr. vask.
Contact info
Denmark
- washworld.dk
3.5
Average
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Wash World
Hi,
It sounds like you had a good experience in the wash hall, and we are really happy about that.
Wishing you a great day from here. We look forward to providing you with many more great experiences in the future :-)
Best regards,
Jasmin.
Low quality
Always crowded, closed gates, low washing/drying quality, price increased.
22 March 2024
Reply from Wash World
Hello Amir,
Thank you for your review. I regret that you have had this unfortunate experience.
We do our best to keep the locations operational, but when working with technology, unexpected errors can unfortunately occur.
Our Helpdesk department is staffed 24/7 to help and try to resolve any urgent issues as they arise, but it's not always possible, and therefore, unfortunately, some halls may experience downtime.
If you encounter a service disruption at the location, you can call our emergency phone. The phone number is listed on the terminal and inside the wash hall.
Best regards,
Jasmin.
17% price increase in the price from…
17% price increase in the price from next month... That's too much for a car wash that's having trouble to wash and dry my car.
*addition* today I cancled my subscription and will sign up another place
26 March 2024
Unprompted review
Reply from Wash World
Hello Brian,
Thank you for reaching out.
We understand that any change in pricing can lead to questions.
It's important for us to emphasize that we have worked hard over the past few years to keep our prices as low as possible, despite rising costs.
Our goal is always to offer high quality in our wash facilities while ensuring that our facilities are continuously maintained to uphold a high standard and availability.
Should you experience any quality issues or other problems, we encourage you to use the 'Help' section on our website, where our customer service team is ready to assist you.
Best regards,
Cathrine🚗
Reply from Wash World
Hi Susan,
Thank you for the five stars and your positive feedback! We are very pleased to hear that you found the experience both easy and good. We look forward to welcoming you again in the car wash :-)
Best regards,
Lana
It is simple and fast to get the car…
It is simple and fast to get the car washed, and the job is done without the paint getting ruined.
All that package at a fair price.
20 March 2024
Reply from Wash World
Hello Gustavo,
Thank you for your five-star review and kind words! We're thrilled to hear that you find our car wash service to be simple, fast, and effective, all while ensuring the safety of your car's paint. Our goal is to provide a high-quality service at a fair price, and it's great to know that we've met your expectations.
We appreciate you taking the time to share your experience, and we look forward to serving you again. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out to us.
Best regards,
Jasmin.
Good service
17 March 2024
Reply from Wash World
Hej Lilia,
Thank you so much for the 5 stars and for highlighting our service! We're thrilled to hear you had a good experience. Looking forward to serving you again soon.
Best regards,
Ahad
The basic doesnt clean or dry so well
The basic doesnt clean or dry so well, you need to go through 2 times for an ok wash
13 March 2024
Reply from Wash World
Hi Giancarlo, it sounds like your car needs a thorough wash. Our basic wash is a light wash and a light drying, which may not deeply remove dirt. If you find that our washes are also not cleaning well, feel free to contact our customer service, where we can further examine the wash results.
Best regards
Jacob
Reply from Wash World
Hi Mahmud, thank you for your feedback. Unfortunately, we're not able to offer multi-car discounts as we aim to be affordable for all customers whether they have one or several registered cars.
Best regards, Jacob.
I am always satisfied with your service…
I am always satisfied with your service , i have recommended many of my friends to use the wash world.
🙏
10 March 2024
Reply from Wash World
Hi Bikash.
Thank you so much for the five stars. It's so nice to hear that you're also a satisfied customer.
We wish you a lovely day and look forward to washing your car again.
Kind regards
Kirsten. Wash World.
Reply from Wash World
Hi Nebojsa,
Thank you for your positive review and the 5 stars! We are delighted to hear that you are satisfied with our washing service. Your satisfaction is our top priority, and we look forward to continuing to provide a service that meets your expectations.
Best regards,
Frederik
Really good idea and business but…
Really good idea and business but unfortunately, they went full economy/budget with materials (cleaning-rotation parts) scraps the paint and even the glass. They chose budget and sh**ty customer support and bad IT solutions. Can't imagine the possibilities if they went full premium, every single person would use this service but it's unfortunately bad as it is now. I don't recommend
5 March 2024
Unprompted review
Reply from Wash World
Hi Hussein.
That doesn't sound like a pleasant experience. We always want to give our customers a good experience and offer a good service. I would therefore like to recommend that you contact us at https://washworld.dk/hjaelp, so that our customer service can help you. And please send a photo of your car after having washing it.
Kind regards.
Kirsten. Wash World.
Whenever I wash my car it hits my side…
Whenever I wash my car it hits my side mirrors and damaging them
10 February 2024
Reply from Wash World
Hello Hüseyin,
It sounds like you've had a very frustrating experience. That's certainly not our intention when you wash with us.
I would encourage you, if you haven't already done so, to report the damage to us at https://washworld.dk/hjaelp, under "Vaskehal og reklamation". Please attach as many pictures as possible so that our external claims handler can investigate the matter.
Best regards,
Jasmin.
Reply from Wash World
Hello Hammad,
Thank you for your 5-star review and kind words! I'm glad to hear that you find our car wash services to be affordably priced.
Best regards,
Cathrine🚗
Tørringen er ikke for god.
22 January 2024
Reply from Wash World
Hej Peter,
Tak for din anmeldelse og de tre stjerner. Jeg sætter pris på, at du tager dig tid til at dele din oplevelse med tørringen hos os. Vi ønsker at levere en service af høj kvalitet, og din feedback er vigtig for os i det fortsatte arbejde med at forbedre os.
Jeg beklager, at tørringen ikke levede op til dine forventninger. Vi stræber efter at sikre, at alle dele af vask og tørring fungerer optimalt, så vores kunder forlader vaskehallen tilfredse med resultatet. Din feedback giver os en mulighed for at undersøge og forhåbentlig forbedre vores tørringsproces.
Du er altid velkommen til at kontakte kundeservice på Washworld.dk/hjaelp
Tak for din ærlighed, og vi håber at se dig igen snart for at give dig en bedre oplevelse.
De bedste hilsner,
Sara 🚗
An ok wash station even though could…
An ok wash station even though could use some new machines...but compared with what we pay,i can say it's just awesome as much as it washed...
Even by hand we might miss some spots,so yeah... Good good good 👍😊
18 January 2024
Unprompted review
Reply from Wash World
Hi Claudyu,
Thank you for your review and 5 stars! We are incredibly happy about that. It's wonderful to hear that you are a satisfied customer with us, and we look forward to providing you with great experiences in the future.
Wishing you a lovely weekend!
Best regards,
Lana
Not worth to wash
This is second time when I have to clean my car by hands after having a wash at your carwash. The car doesn't get clean properly. Forget the hidden parts, I am not even expecting that to be clean, but the visible parts like bumper , boot door, they remain as dirty as they were before wash.
And this happened to me 2nd time today. It's so embarrassing as I just took the car to my friend's place with all this dirty back. Don't know where to attach picture for reference.
29 December 2023
Reply from Wash World
Hello Bhanupratap,
It sounds like a bad experience. We always aim to provide our customers with a positive experience. I would recommend that you contact our customer service at https://washworld.dk/hjaelp and describe your experience so they can assist you to the best of their ability.
Best regards,
Jasmin.
Nice place and nice work.
22 December 2023
Reply from Wash World
Hello Cornel,
Thank you for your five-star review! We're delighted to hear that you enjoyed our location and service. We appreciate your support.
Best regards,
Wash World
The machine stop in the middle of the…
The machine stop in the middle of the washing time and I cannot leave because the gate is closed.☹️
21 December 2023
Reply from Wash World
Hello ...
Oh, what a disappointing experience you've had. That is certainly not our intention when visiting or contacting us. You are always welcome to contact us again if there is anything.
Best regards,
Jasmin.
Easy and good service
13 December 2023
Reply from Wash World
Hi Suresh,
Thank you very much for the four stars! We always aim for five stars, so if you have any suggestions for improvement, feel free to reach out to our customer service.
Wishing you a really good day :-)
Best regards,
Lana
Reply from Wash World
Hi Arounkumar,
Thank you so much for the five-star review! We appreciate your feedback and are delighted to hear that you find our wash hall easy to use and well-maintained. We look forward to providing you with more great experiences in the future. 😊
Best regards,
Lana
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