Absolutely great customer help. Did have to switch to a replacement car numberplate for some time. Once my car was back way quicker than expected, asked to bring back my car back to the membership, ev... See more
Company replied
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Really accessible and good service. I sometimes experienced a bad odour from the water and sensors can be a bit rough flipping the exterior mirrors open and closed but on the bright side an employee... See more
Company replied
It would be great if the service would be in English or German language. Furthermore the invoice-mail-routing for my abo doesn’t work, so I’ve to lock in every month to save my invoice. Washin... See more
Company replied
Hi There, I washed my car mercedez benz, it stripped off my trim strips, I belive they have very stong brush mechanism due to that sometimes it damages your car, but on their website they clearly... See more
Company replied
Company details
Written by the company
Vask så ofte du vil fra kun 139 kr./md. hos Wash World. Med ubegrænset bilvask får du fleksibiliteten til at vaske så ofte du vil, når du vil - til en fast lav pris. Vi tilbyder tre forskellige medlemskaber og mere end 140 vaskehaller rundt om i Danmark. Vores enkeltvask er perfekt til dig, der kun vasker bilen en gang imellem. Her skal du ikke registrere eller tilmelde dig som medlem, men bare betale for din bilvask ved vaskehallens terminal.
Wash World
Written by the company
- Kvalitet!
- Vi anvender markedets førende vaskemaskiner, der sikrer dig et flot vaskeresultat igen og igen. Vores vand er specielt behandlet for at undgå kalkpletter, og vores børster er specielt udviklet til at beskytte din bil!
- Ingen overflødig ventetid!
- Vi har minimeret ventetiden omkring vaskehallen, ved at effektivisere betalingsprocessen og maskinerne. Herudover har vi øget sikkerheden i hallen, så du kan blive i bilen under vask. På denne måde kommer du hurtigt igang og afsted igen!
- Ubegrænset bilvask!
- Køb medlemskab med ubegrænset bilvask fra kun 139 kr/md, og vask bilen lige så ofte du vil!
- Miljørigtig bilvask!
- Vi har markedets førende og svanemærkede biologiske vandrens. Det reducerer vandforbruget med 85%, så du kan vaske din bil med ren samvittighed.
- Billig enkeltvask
- Køb enkeltvask fra kun 59 kr. pr. vask.
Contact info
Denmark
- washworld.dk
3.5
Average
20K reviews
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Reply from Wash World
Hej Dibakar,
Tusind tak for de 5 stjerner! Vi er glade for, at du er tilfreds med servicen, og vi ser frem til at byde dig velkommen igen.
De bedste hilsner,
Lana
Everything is excellent but the drying…
Everything is excellent but the drying is a little weak other than that everything is good
6 September 2024
Reply from Wash World
H Yazan.
Thank you for the review. It sounds like you've had a disappointing experience at the car wash, as the drying should of course still be good. I therefore recommend that you contact us via Denmark, Sweden, Norway, Germany Complaint about wash: https://formcrafts.com/a/acpmpuz. Please attach pictures of the car after the wash/drying.
I wish you a great day.
Best regards
Kirsten. Wash World.
I have been washing here for a long…
I have been washing here for a long time but my car has a lot of small scratches especially around the tire and bumper area.
25 August 2024
Reply from Wash World
Hi Caglar,
Thank you for your review. I'm sorry to hear about the scratches on your car. To address this, I recommend filing a damage report through our website, where our third-party claims handler, Van Ameyde, will review your case.
Best regards,
Ahad
Never been in such bad car wash…
Never been in such bad car wash services, self-washing 0/10, very low water pressure, better to wash your car with bucket of water instead using that service. Auto-washing no shampoo, very bad quality, still dirty car after washing.
20 August 2024
Unprompted review
Reply from Wash World
Hi Max,
Thank you for sharing your experience. I'm sorry to hear that our services did not meet your expectations. This is certainly not the standard we aim to provide. You are welcome to reach out to our customer service through the 'Help' section on our website, where we would be happy to assist you further.
Best regards,
Lana
Reply from Wash World
Hi Marek
Thank you for your great review and the 4 stars! We are happy to hear that you are satisfied. If you experience us running out of car shampoo again, please call our customer service so we can resolve the issue quickly.
Best regards,
Mert
Reply from Wash World
Hi,
Thank you for your review and the 5 stars!
I'm glad to hear that you find our services easy and good.
We look forward to washing your car again!
Best regards,
Sophie
It's working as intended.
13 July 2024
Reply from Wash World
Hi, Danail
Great to hear that everything is working as intended! If you need any further assistance, feel free to reach out.
Best regards,
Jacob
It was ok but…
It was ok , it washed very quickly but my car still had tons of dirty spots
7 July 2024
Reply from Wash World
Hi Ruxtz.
That is definitely not the experience we intend when you visit us. I would therefore encourage you to write to us at https://washworld.dk/hjaelp under "Car Wash and Complaints". Please attach pictures of your wash result so we can quickly investigate the matter.
I wish you a good day
Best regards
Kirsten. Wash World
Reply from Wash World
Hej Karina,
Tak for din anmeldelse. Det glæder mig at høre, at du finder vores vask let tilgængelig. Vi stræber altid efter at give vores kunder den bedste oplevelse. Du er derfor velkommen til at skrive til vores kundeservice, hvis der er noget, som du synes vi kan gøre bedre.
De bedste hilsner,
Lana
Reply from Wash World
Hi Carlos,
Thank you so much for your review! We're thrilled to hear that your car is well washed. 😊
Best regards,
Lana
It would be great if the service would…
It would be great if the service would be in English or German language.
Furthermore the invoice-mail-routing for my abo doesn’t work, so I’ve to lock in every month to save my invoice.
Washing is great, although 1/2 slots is malfunctioning most time, so I’ve to wait pretty long sometimes.
All in all it’s a good service, but please fix that.
4 July 2024
Reply from Wash World
Hi Dustin,
Thank you for your review and feedback. We're glad to hear you’re satisfied with the washing quality.
Regarding the invoice email issue and malfunctioning slots, please contact our customer service through the 'Help' section on our website so we can assist you further. We’re working hard to enhance our services and ensure a smoother experience for you.
Best regards,
WashWorld
Smells terrible
Smells terrible! Will make the inside of your car smell like you’re hiding a dead body. Rude customer service as well. Never again!
25 June 2024
Unprompted review
Reply from Wash World
Hi Daniel,
I'm very sorry to hear about your experience. Please contact our customer service through our website so we can address these issues directly and make things right.
Best regards,
WashWorld
Good and Fast
Good and Fast. And also have selfwashing spot there for 10 kr. And washing mashine for floor mats. (unfortunately doesn't work long lime)
22 June 2024
Reply from Wash World
Hi Oleksandr,
Thank you for your review and positive feedback. We're glad to hear you find our services good and fast. We appreciate your comments about the self-washing spot and the floor mat washing machine. We apologize for the inconvenience with the floor mat machine and will look into this issue.
Best regards,
WashWorld
Reply from Wash World
Hej Poul,
Tak for din fantastiske anmeldelse! Vi er glade for at høre, at du er tilfreds med vores service. 🌟
De bedste hilsner,
Wash World
the sink was very dirty inside
the sink was very dirty inside, with a terrible smell, it's time to service it, just send a worker to Wash World - Aalborg - Otto Mønstedsvej.
3 June 2024
Reply from Wash World
Hi,
Thank you for your feedback. I'm very sorry to hear about your experience at our Aalborg location. Cleanliness is a top priority for us, and we will address this issue immediately.
Have a nice day.
Best regards,
WashWorld
It's ok but
I need to ensure that the company activates the mobile app so that users can check if the car wash is active. It's essential to have this feature to prevent instances where I arrive, but the wash isn't working.
30 May 2024
Reply from Wash World
Hi Kulwinder.
Wash World does not have an app that you can use for the car wash. You can use the terminal at the car wash when you want to wash your car. If you encounter any issues with it, you can call our emergency phone number, which is listed on the terminal.
Wishing you a great day.
Best regards.
Kirsten. Wash World.
Reply from Wash World
Hi Vadym.
It sounds like you had a good experience at the car wash, and we are really happy to hear that.
Wishing you a great day. We look forward to providing you with many more great experiences in the future.
Best regards
Kirsten. Wash World.
Price has increased and quality has…
Price has increased and quality has decreased quite a lot.
I just washed my car and at the end there was soap all over... it wasn't like this before.
26 May 2024
Reply from Wash World
Hej Rafael.
You should of course have a satisfactory washing result when you wash with us. Therefore, you are very welcome to write to us at https://washworld.dk/hjaelp under "Car Wash and Complaints". Please attach pictures of the washing result so that our customer service can handle the matter as best and as quickly as possible.
Best regards
Kirsten. Wash World.
Syntes Tørring er for drårlig og vask…
Syntes Tørring er for drårlig og vask for og bagenden for dårligt vasket
22 May 2024
Reply from Wash World
Hej Steen,
Det er vigtigt for os, at du får et tilfredsstillende vaskeresultat hos os. Du er meget velkommen til at kontakte os via [https://washworld.dk/hjaelp](https://washworld.dk/hjaelp) under "Vaskehal og reklamation". Vedhæft gerne billeder af vaskeresultatet, så vores kundeservice kan behandle din sag bedst muligt.
De bedste hilsner,
Yahya
mail problem.../2
3 May 2024
Reply from Wash World
Hej Arthur,
Vi beklager, at du har oplevet problemer. Du kan skrive til os, hvis du har problemer med dit medlemskab.
De bedste hilsner,
Yahya
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