WasherDryerRepairs.com Reviews 

89
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service from my first contact with the company by phone, the service visit to assess the problem and advice on a replacement washing machine. I was up and running with a new machine within 2day... See more

Rated 5 out of 5 stars

Nothing worse than when your washer/dryer conks out so rang these guys on recommendation at 10am this morning and by 11:30 I was back up and running with new bushes fitted with a 12 month guarantee f... See more

Rated 5 out of 5 stars

After a negative experience with a completely incompetent engineer from NAC Repairs who tried to charge us nearly £500 to repair our Miele washing machine, we looked elsewhere and thankfully found Was... See more

Rated 5 out of 5 stars

I've literally just had my Hotpoint washer fixed by a gentlemen called Andy ....fantastic he knew straight away what was wrong with my machine, he phoned for the part went off collected it and my w... See more

Company details

  1. Washer and Dryer Repair Service

Information provided by various external sources

With more than 30 years of experience, a team of dedicated engineers, and free estimates for all, it’s not hard to see why we’re one of the most popular choices for washing machine and tumble dryer repairs in the North East. Our fast, efficient services are available 365 days a year, 24 hours a day, and there’s no call out charge for our engineers. A 12-month guarantee is available on all work, and this is to give you added peace of mind for whatever the future holds. For an excellent service that you can rely on, choose WasherDryerRepairs today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(89)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service from a great company

Great service from my first contact with the company by phone, the service visit to assess the problem and advice on a replacement washing machine. I was up and running with a new machine within 2days and my old one was taken away. Communication was first class - even out of hours! Andy the engineer was knowledgeable, professional and efficient. I would certainly use the company again and can highly recommend them.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and efficient service

Andy got in touch promptly and ordered the relevant part for our washing machine. He came to fit it the day it arrived. I could not recommend him more highly. Very efficient and a pleasant man to deal with.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

Thank you for all your help.
On time, friendly and so helpful. Would definitely use again and recommend.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and a top bloke :D

Great experience, used to form on the website to request a call back, was called back within the hour, same day it was a lovely bloke named Andy came over again same day, looked at the machine which has developed a leak from the door, knew it was a door deal instantly - ordered the part which was also available same day. Rang me back and returned with the part, fitted it, tested the machine and it was all fixed. The job for me was well priced (definitely cheaper than a new washing machine) I have an old indesit machine - it cost me £85 all in parts/labour and a 12 month guarantee. Couldn't be happier. Was able to pay with card also. Keep up the good work! 5 star.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

WASHER REPAIR

Great service made appt to fix washer, Andy engineer came and fixed in 20 mins, very reasonable price compared to other sites highly recommend

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service from Andy. phoned Wednesday and booked for Friday. Turned up on time and sorted out problem in 30 minutes and saved us buying a new machine. Would highly recommend and very reasonable.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, professional service

I made an enquiry online last night (after usual working hours), about our tumble dryer, with the door keep opening. We guessed it was the latch. I received a call, almost immediately from Andy. He arranged to come out today between 10-2. He called not long after 10.00 and confirmed we needed a new latch. He said he'd try and get the part today and if not possible, would order one. I received a call about 1.15 to confirm he had the part and he was on his way to replace it, if convenient with me (most definitely). I cannot fault the service provided by Andy, a lovely guy and very professional. We also got a 12 month guarantee. Highly recommend this company and will most definitely use them again. Excellent, professional service!!

5 February 2025
Unprompted review
Rated 5 out of 5 stars

I've literally just had my Hotpoint…

I've literally just had my Hotpoint washer fixed by a gentlemen called Andy ....fantastic he knew straight away what was wrong with my machine, he phoned for the part went off collected it and my washer was fixed within the hour. Andy was knowledgeable of his Trade and professional. Thankyou Andy I'm buzzing 🙌 my washer is back working. Price was extremely good I recommend you phone this company before phoning around looking for a quote.
Happy customer
Ingrid

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Friendly service

Friendly service, reasonable prices. Provided piece of mind that washing machine and dryer was safe to use. Carried out necessary repairs and maintenance. Would definitely recommend this company. Excellent service.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service provided

We received a quick response when we raised the fault with our washing machine and the engineer provided a clear and detailed explanation that part needing replaced might not fully fix the issue which may result in a new machine following inspection. This gave is an overall insight of the potential outcome from the start! The engineer worked around our busy schedule and thankfully the replacement part worked. Couldn’t recommend washerdryerrepairs.com enough!

18 December 2024
Unprompted review
Rated 3 out of 5 stars

WasherDryerRepairs.com provided a…

WasherDryerRepairs.com provided a decent service when I had an issue with my washer-dryer. The appointment was scheduled fairly quickly, and the technician, Andy, was knowledgeable and completed the repair. While the repair service was satisfactory, it didn't quite live up to the exceptional reviews I had read beforehand. Overall, it was an average experience, and I might consider using them again in the future. 3 stars.

3 November 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier with the service

Couldn't be happier with the service I received! Called on Wednesday afternoon about an issue with my washer-dryer, they came Friday morning and fixed it straight away at a very reasonable price. Service was above and beyond in terms of the repair - even showed me how to fix a simple fault myself. Would definitely use again!

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Andy amazing guy

Andy amazing guy , i rang up on the Thursday he was there early Friday did a very thorough check listened to everything i said , very honourable told me costs and what repairs needed and provided amazing advice, would defo recommend and use again

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service…

It appears I'm another member of Andy's fan club! Very punctual an honest and knowledgeable person. I would recommend Andy without doubt.
Thanks for your help Andy.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service

A great efficient, professional and knowledgeable service from this friendly and trustworthy guy. What more would you need? Spot on!

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Cheap & efficient

I've been using this company for years because they're speedy, reliable, efficient & very reasonable cost wise. Andy is lovely, really knows his stuff & my machine has been running for years thanks to him.

31 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look