The package eventually arrived, I was beginning to doubt that it would ever come. The first notification came on the day it was supposed to be delivered. Altogether it took almost double the time to d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My parcel was finally delivered although it came 7 days later after they said it's out for delivery, It wasn't my first purchase. Other deliveries were on time. Thank you.
Company replied
The items ordered arrived in the indicated date window. I was also kept well informed of progress through the different stages along the way, which was reassuring. It cost a bit more than trying to ar... See more
Company replied
I am thoroughly impressed with WantItAll. I placed an order for an international item on 18 December and they promised delivery within 20 working days. Despite the busy holiday season, they stuck to t... See more
Company replied
4.4
Excellent
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy to navigate the app and…
It was easy to navigate the app and easy to order the product
2 May 2025
Reply from WantItAll.co.za
Thank you for the feedback!
Product advertised and product received…
Product advertised and product received were different. You also indicated that it was in stock until I paid, and then it was no longer available. Another acam.
2 May 2025
Reply from WantItAll.co.za
As was communicated to you in our correspondence, no such out of stock communication was ever sent. The order was processed exactly as requested, with the item ordered being the exact order received. It was also in line with our delivery times, as advertised clearly at multiple points in the search and ordering process.
I personally did try my best and appease any disappointment, despite the fact that nothing actually wrong was done by Wantitall, by offering possible resolutions - which were ignored. It is distressing, but if you have decided this was somehow in bad faith, and will not engage in a resolution - then there is little we can do.
Reply from WantItAll.co.za
We are overjoyed we fulfilled our promises!
5 star service.
I ordered a water pan for my rainbow vacuum cleaner. The product was delivered ahead of time. I was kept up to date on the status of my order.
First class service.
14 April 2025
Unprompted review
Reply from WantItAll.co.za
Such a great reward for our efforts, thank you for the kind words!
Prompt delivery
Prompt delivery, constant updates. Just straightforward without issues. Fabulous
7 April 2025
Reply from WantItAll.co.za
We aim to please!
Reply from WantItAll.co.za
Very glad to hear you were satisfied!
Reply from WantItAll.co.za
Wonderful to hear you being satisfied!
Real time delivery test
So i have ordered yesterday from wantitall. My guideline for recieving the product is betweem 19th March and 2nd April. Lets see when the product arrives and i will let you know.
Edit and update
Its the 19th March and i have been informed the order is waiting clearance at jonurg customs. So far so good.
5 March 2025
Unprompted review
Reply from WantItAll.co.za
Please reach out if you have any queries!
Excellent service experience
I initially had some misgivings re dealing with WantitAll due to so many bad reviews. My recent experience was however completely different. The item ordered online arrived well within the estimated period, and the tracking system kept me updated perfectly. I conclude that WantitAll improved their service model which is commendable in my experience.
3 February 2025
Unprompted review
Reply from WantItAll.co.za
Thank you for your review, it makes all the effort we put in worth it!
Happy Customer
Order took long but was within the timelines as said on the site. Good communication on keeping me updated on the status of my order 100%.
3 February 2025
Reply from WantItAll.co.za
Many thanks for the kind words! At times it can take longer to affect delivery, but as you said, it is why we give long possible lead times.
Fast order delivered and regular…
Fast order delivered and regular updates about the order tracking
3 February 2025
Reply from WantItAll.co.za
Wonderful to hear!
Reply from WantItAll.co.za
Great to hear!
Good experience, fast shipment.
My package arrived a lot earlier than expected and the courier service was good. No complaints, I would support wantitall again.
3 February 2025
Reply from WantItAll.co.za
We are more than happy to have pleased!
Happy client
With all the scams out there it is hard to trust all the shopping sites! Very happy with the service I received, communication and delivery was good thank you
3 February 2025
Reply from WantItAll.co.za
We are overjoyed that your experience was good, we try to make that the standard!
speed of delivery and continuous…
speed of delivery and continuous updates when then were changes in status of delivery
3 February 2025
Reply from WantItAll.co.za
Thank you for the kind words!
Happy Customer
Yes, Communication was on point👌, my book wasn't available had to be ordered internationally, 2 weeks after, it was delivered considering I ordered during holidays.You communicated throughout
Thank you for that🥰
8 January 2025
Reply from WantItAll.co.za
Thank you for the kind words! Your satisfaction is our goal.
Delivered!!
Great great service. Communication was excellent and the product arrived in good condition
8 January 2025
Reply from WantItAll.co.za
Great to hear it!!
I received my package safely
I received my package safely, though it took a little bit of time
9 December 2024
Reply from WantItAll.co.za
Thank you for the kind words! We will strive to increase our speed!
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