This was our second purchase from Walter Products & the quality of the bird & fish food has been great (judging by how the wildlife ate them) both times. The prices are highly competitive, and delive... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always brilliant service and super quick free delivery. Will always use this company for my fish food.
I can't vouch personally for how good Walter's mealworms are, but my garden birds can't get enough of them.
The website was eay to use, delivered the next day and the dried mealworms were well packaged and reasonably priced. I will use this company again.
Company details
Written by the company
Walter Products was founded in 2020 by a wildlife, equine and aquatics enthusiast who’s desire for uncompromising quality produce shines through in the whole Walters range. Based in the New Forest, Walter Products is fortunate to be surrounded by nature in its purest form which drives our pledge to bring only the best quality products direct to our customers at competitive prices. In addition to this, we are constantly striving to align our values with sustainable practices, including materials within our production chain, working with our supply chains to reduce greenhouse gas emissions, hiring our (fabulous) team within our local community and ensuring we recycle, re-use and upcycle wherever possible.
Contact info
Misan House, Crow Arch Ind Est, BH24 1PD, Ringwood, United Kingdom
- info@walterproducts.co.uk
- walterproducts.co.uk
4.4
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They arrived on time
They arrived on time, without having our other worms run out, (My son ordered the other worms from you. And he left home 3 years ago!)
30 March 2026
Good communication and fast delivery.
19 March 2026
Customer doesn't matter.
Item picture of product incorrect and now they suggest I have to pay return postage. Rubbish customer service.
30 March 2026
Unprompted review
Reply from Walter Products
Thank you for your review. As stated in our email exchange, shared via the order link with clear images showing the correct product and highlighted on the order invoice for your item, you ordered and received Variety Sticks. As you stated in your email, in 2025 you ordered and used our Variety Pellets, but this year you have ordered Variety Sticks. We have clearly stated that we will happily exchange this item once you return this to our warehouse, which has yet to be done. Please get back in touch should you still require this to be exchanged.
Customer Service Team
Walter Products
quickdelivery
16 March 2026
Good delivery and price.
11 February 2026
Always brilliant service and super…
Always brilliant service and super quick free delivery. Will always use this company for my fish food.
28 January 2026
Fantastic service, as usual
I can't vouch personally for how good Walter's mealworms are, but my garden birds can't get enough of them.
15 November 2025
Yeah great👍
Yeah great. I ordered it and it turned up at the right place. Cheerswelldone.
10 November 2025
Fast delivery
20 October 2025
Fish seem to like the food.
1 September 2025
Good product
Good product, our fishes, all different sizes, love the sticks…….. something for everyone.
Easy to order and super fast delivery.
11 August 2025
Excellent service, birds love the calci worms
Always been really, really excellent service since first coming across Walter products for my calci worms for bird food, particularly starlings who really love calci worms. Only down side wish they did more products for birds
18 August 2025
Our fish lover it.
Our order was delivered on time and was exactly what we expected. The goldfish are very happy and eating for England.
18 July 2025
Very easy to find the right product and…
Very easy to find the right product and delivered within day’s excellent service.
21 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.