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Walter Products Reviews 

217
•
TrustScore 4.5 out of 5

4.4

Pet Supply Store
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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, highly competitive pricing, and top-quality products that keep their pets very happy and well-fed. People also mention that online ordering is remarkably smooth, and purchases usually arrive securely packaged right on schedule without any trouble. Some reviewers were not happy with unexpected shipping delays caused by postal couriers, noting that parcels arrived later than originally promised. A few consumers also experienced communication difficulties, or encountered trouble reaching customer support when trying to resolve missing order issues.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and fast shipping... See more

Product

Consumers find great satisfaction in the product quality and fast delivery, noting that pets thoroughly enjoy... See more

Price

Reviewers highlight positive aspects of price, frequently noting that products are reasonably priced and... See more

Order

Clients share positive opinions on order, highlighting that the process is easy and items arrive quickly.... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction regarding the great selection... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was our second purchase from Walter Products & the quality of the bird & fish food has been great (judging by how the wildlife ate them) both times. The prices are highly competitive, and delive... See more

Rated 5 out of 5 stars

Always brilliant service and super quick free delivery. Will always use this company for my fish food.

Rated 5 out of 5 stars

I can't vouch personally for how good Walter's mealworms are, but my garden birds can't get enough of them.

Rated 5 out of 5 stars

The website was eay to use, delivered the next day and the dried mealworms were well packaged and reasonably priced. I will use this company again.

Company details

  1. Pet Supply Store

Written by the company

Walter Products was founded in 2020 by a wildlife, equine and aquatics enthusiast who’s desire for uncompromising quality produce shines through in the whole Walters range. Based in the New Forest, Walter Products is fortunate to be surrounded by nature in its purest form which drives our pledge to bring only the best quality products direct to our customers at competitive prices. In addition to this, we are constantly striving to align our values with sustainable practices, including materials within our production chain, working with our supply chains to reduce greenhouse gas emissions, hiring our (fabulous) team within our local community and ensuring we recycle, re-use and upcycle wherever possible.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

217 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(217)

62 reviews in the last 12 months

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Rated 3 out of 5 stars

Need better delivery service

The product was as expected, but the delivery service definitely not.
We order 48hr Royal Mail delivery on Friday afternoon, okay it was bank holiday, but the goods did not arrive until the following Thursday afternoon by Evri. Compared to an item we ordered from B&Q on that Saturday with 48hr Royal Mail which arrived Tuesday.
Not sure we'll be buying from Walter again as we had to go out & make a purchase to cover that unexpected delay.

26 May 2026
Rated 5 out of 5 stars

Flooring for Narrowboat bow…

We’ve been searching for some flooring for the bow of our Narrowboat that will drain and is on a roll for ages and we’re pleased to find yours. Super quick delivery too - thank you. Easy to cut to fit with ordinary scissors too.

25 April 2026

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