Walker Slater Reviews 3,524

Extremely happy about the service and prompt delivery. But the main thing was a great product and fitting. Thanks

Walker Slater delivers exceptional style and quality, with a touch of unique, that I simply can't find in the U.S. I get compliments and questions about where I got it when I'm in a suit or a coat from WS.

Everything went good.
All taxes are included in prices for EU countries which is very helpful and leave no doubt about any charge.
Fast delivery at a fair price.

The garments were just not to the standard of past purchases

Beautiful material and great fit. I’m very happy with my Nathan coat! Also extremely quick delivery to Switzerland. Thank you!

You did what you undertook to do and on time

One of the products was not as described on the website. It was neither the same shape or the same colour. They acknowledged this in their email to me and said they would ask their web editor to update the description. This is disingenuous as they know their descriptions and images to be misleading. The second product was faulty - a pair of trousers with a like of stitching across one of the pockets meaning you can't put anything in there. Clearly they make no effort to inspect their products for quality. After I received the products, I had to check that this was actually a legitimate business and not a scam. Surprisingly, it appears to be legit, but I wouldn't recommend buying from them.

Great fit and fabrication, excellent fabric as well.

Quick delivery to Germany. Love the quality and fit. Looking forward to buying more stuff.

Beautiful and sustainable clothes. These clothes will last for years, due to high quality and a classic fit. Reliable store.

I had the pleasure of visiting your Ladieswear store in Edinburgh for the first time, and I wanted to share just how impressed I was by the outstanding service I received from Maja, who was acting as a temporary manager that day.

Having shopped in boutiques and luxury retailers around the world, I can confidently say that Maja’s professionalism, warmth, and expertise were on par with — if not beyond — what you’d expect at the very highest level.

She demonstrated deep product knowledge, was never pushy, always patient, and genuinely committed to helping me find the perfect pieces. She even went out of her way to try and source a size for me before I left the country — a thoughtful gesture that meant a lot.

What truly stood out, though, was her leadership. Despite a busy store and a few tricky customer situations, Maja remained calm, organised, and completely in control. During the time I spent there, I observed how respectfully and effectively she managed both customers and staff. She answered questions with clarity, handled logistics smoothly, and maintained a sense of polished, effortless charm throughout.

Management should absolutely take note: Maja is not only an exceptional sales assistant — she is leadership material. She elevates your brand simply by doing her job with excellence, empathy, and grace.

Annie G
New Zealand

I originally ordered a jacket and trousers that unfortunately were too large. Since the trousers were hemmed, they would normally be non-returnable, but Walker Slater's customer service was extremely helpful and flexible. They explained the situation clearly, offered a partial refund, and supported me through the exchange process. I’ve paid the difference and I’m now waiting for the new set. The quality and attention to detail, both in the clothing and the service, fully deserve five stars. (Edited)

Excellent products both in style, fabric, and colour.

Browsing the Walker Slater website is always an enjoyable experience although the recent update to the website does experience the odd teething issue. Placing an order is even more satisfying although there can be issues if purchasing using a card, PayPal is usually the best way to ensure the order is placed and accepted. My order for a jacket and two shirts was accepted and paid for and I am delighted to say that all three pieces were perfect and have been added to my growing Walker Slater wardrobe. Delivery by DHL is always reliable and the items are always well protected and packaged at despatch. Doubtless I will be looking at the range again as the seasons change. Thank you, Walker Slater, always a pleasure to buy from you.

Incredibly fast shipping to the continent, even during sales. From a previous purchase, outstanding customer service on an exchange.
My husband is always looking for durable, stylish knits and corduroy pants, which Walker Slater deliver. We warmly recommand

Great product!

I came to know Walker Slater, when my daughter was attending the University of Edinburgh. You really can't beat the quality at this price point. Consistency is excellent, so I feel comfortable buying from overseas.

I had received a gift card from a family member and waited a little over a year before trying to use it, not realizing there was a 6-month expiration policy. When I reached out to customer support to explain the situation, they were incredibly understanding and kindly renewed my gift card for another 6 months. I’ve since placed my order and received my item. The shipping was surprisingly fast, and I’m very happy with my purchase. Overall, fantastic customer service and a great experience!