Customer service are brilliant to deal with. They were extremely knowledgeable, patient, and very helpful throughout the whole process. Smooth communication and excellent support couldn't ask for a... See more
Company replied
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It has been great to deal with the same person,Moss, throughout the ordering process. He was thorough with our survey and gave great advice. Moss has also been extremely pro-active, polite and we look... See more
Company replied
We've had the wa-EV charger for 18 months now and it has been faultless. We've just started using the new wa-EV app, too, which is incredibly easy to use and works seamlessly with the charger. I would... See more
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Mohsin returned all calls when he said he would and sent promptly, clear instructions by email. It was a pleasure dealing with Mohsin who provided instructions that solved the issue and he followed up... See more
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Company details
- Electric Vehicle Charging Station
- Electrical Equipment Supplier
- Electronics Company
- Electronics Manufacturer
- Energy Equipment and Solutions
- Green Energy Supplier
Written by the company
waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.
waEV-charge EV Smart Chargers
Installed in 7 days...
Request a quote now and have your charger installed in 7 days:
https://www.waevcharge.co.uk/quote
Contact info
Unit 5, S50-51 Stansted Courtyard, CM22 6PU, Essex, United Kingdom
- 0330 043 1353
- hello@waevcharge.co.uk
- waevcharge.co.uk
4.9
Excellent
1K reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from waEV-charge
Thank you Michael, we really appreciate your feedback & review.
This is a fantastic company and all the…
This is a fantastic company and all the staff are incredibly talented and responsive
4 June 2026
Reply from waEV-charge
Thank you Daniel, we really appreciate your feedback & review.
Reply from waEV-charge
Thank you Ian, we really appreciate your feedback & review.
Exceptional service by waev
I made contact via website at the weekend, had the servey emailed on Monday and contact on Tuesday to book instalation, which was exactly a week later.
Great service, pleasant customer service and efficient and polite engineer. I couldn't fault them.
3 June 2026
Reply from waEV-charge
Thank you Caron, we really appreciate your feedback & review.
Terrible customer service and technical support
I had a charger installed a month ago and I still can't use my solar panels to charge my car. I have had numerous calls and emails from tech support and customer services who just tell me to "bear with me".
It's got to the point where I have requested that they uninstall it and refund me.
Update
Through the intervention of the MD we eventually sorted it. I have revised the score up from 1 to 2.
3 June 2026
Unprompted review
Reply from waEV-charge
Hi Tom,
Thank you for taking the time to update your review.
We sincerely apologise for the length of time it took to resolve this issue. While we were actively investigating the problem, we were unfortunately reliant on the ev.energy engineering team to identify and fix the fault within their app, which contributed to the delay.
We completely understand your frustration and appreciate how disappointing it must have been not being able to use your solar charging functionality as expected. We’re pleased that, following further intervention, we were able to get everything working correctly in the end.
Thank you for your patience and for bearing with us throughout the process. Your feedback is invaluable and will help us improve the experience for future customers.
Kind regards,
The waEV-Team
Ordered on the 14th May
Ordered on the 14th May, and installed on the 26th. Very happy with how quickly & professionally it was installed by Lee Tyler. I would definitely recommend.
27 May 2026
Reply from waEV-charge
Thank you Steve, we really appreciate your feedback & review.
A great service from start to finish
I am glad I found waEV as they made the whole process straight forward and answered my questions clearly.
Their price was competitive and the installation was quick and efficient
14 May 2026
Reply from waEV-charge
Thank you Daniel, we really appreciate your feedback & review.
Excellent service
The service from waEV-charge was excellent. I ordered my home EV charger on Monday, with an expected installation within 3 weeks. However, 2 days later I had a call saying there was a slot on Friday morning, 4 days after the order.
On the installation day, the engineer was very polite and pleasant. He was also very efficient and completed the job in just under an hour.
My only slightly negative point is that the contact team did not respond when I asked if they could tell me the approximate time of the installer's arrival, rather than just "a.m." as their text message had said.
29 May 2026
Reply from waEV-charge
Thank you Julian, we really appreciate your feedback & review.
Totally disappointed after the…
Totally disappointed after the installation
Thought everything was fine, until I found out that it should not have been installed until work/Fuse had to be ungraded BEFORE the installation + I was Told it was ok to use my Charger?.
I have not used it since & now waiting for the upgrade!!.
POOR CUSTOMER SERVICE!!!.
26 May 2026
Reply from waEV-charge
Hi Kenny,
As discussed, I'd be very grateful if you could send me over the requested information so we can look into this further and resolve.
I had a problem with my app / charger
I had a problem with my app / charger. Was given a step by step instruction via wats app chat until it was fixed.
29 May 2026
Unprompted review
Reply from waEV-charge
Thank you Danny, we really appreciate your feedback & review.
Not often you get 1st class treatment…
Not often you get 1st class treatment from a company truly 5 stars in every way simply the best
27 May 2026
Unprompted review
Reply from waEV-charge
Thank you, we really appreciate your feedback & review.
My experience with this company was…
My experience with this company was excellent from the very first contact. Elliot answered all of my questions clearly and professionally, making the whole process feel straightforward and reassuring.
I booked an installation which was streamlined and easy to arrange, but unfortunately due to personal circumstances I had to cancel the following day. The customer service team handled this quickly, with genuine empathy and understanding, which made a difficult situation much easier.
Overall, it was a world-class customer experience and when I’m ready to go ahead with my EV charger installation, this company will absolutely be my first point of call.
28 May 2026
Unprompted review
Reply from waEV-charge
Thank you Linda, we really appreciate your feedback & review.
Excellent company
Initially there was a problem with the installer letting them and me down but Elliot could not have been more helpful in getting the situation resolved. He pulled out all the stops to get the charger installed and the guys who turned up were very professional and did a lovely job. The problem at the beginning does not stop me recommending waEV-charge. Thanks again, Nicky.
28 May 2026
Unprompted review
Reply from waEV-charge
Thank you Nicky, we really appreciate your feedback & review.
I was sceptical but I was wrong
I was sceptical but I was wrong! Within 1 week of paying I had an online survey and it was installed with no issues! Really tidy job, app works well and charging correctly. Overall, extremely pleased and would happily recommend
27 May 2026
Reply from waEV-charge
Thank you Thomas, we really appreciate your feedback & review.
Excellent service from this company
Excellent service from this company. Easy to order and installation exactly as I wanted. Easy to set up the app and link to the car. First charge done without any issues. Would definitely recommend
26 May 2026
Reply from waEV-charge
Thank you Les, we really appreciate your feedback & review.
I would recommend
The whole process, from initial quote to installation, was incredibly straightforward. Everything was clearly explained at each stage, and every member of the team—from the person who took my first call to the engineer who installed the car charger—was professional throughout. The installation itself was very neat and tidy. I would definitely recommend
22 May 2026
Reply from waEV-charge
Thank you, we really appreciate your feedback & review.
Highly recommended
Highly recommended. Excellent customer service. Joe helped me with some configuration to fix issues I had with my MG4.
23 May 2026
Unprompted review
Reply from waEV-charge
Thank you Dominic, we really appreciate your feedback & review.
I was very happy with the whole process…
I was very happy with the whole process from start to finish. Good communication and only a short wait from order to installation. The installation itself was carried out quickly, cleanly and professionally. I'm happy to recommend.
20 May 2026
Reply from waEV-charge
Thank you David, we really appreciate your feedback & review.
Highly Recommend
Great customer service and Josh our installer was fantastic. Very happy.
22 May 2026
Reply from waEV-charge
Thank you, we really appreciate your feedback & review.
Very reasonable price with 0% finance…
Very reasonable price with 0% finance options and had no issues so far with the charger. Install was completed in around a week after order and the electrician who completed the install was excellent and explained everything I needed to know.
20 May 2026
Reply from waEV-charge
Thank you Iain, we really appreciate your feedback & review.
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