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Rated 4 out of 5 stars

It was quite cheap initially and mostly worked in the last two years even though on many public wifis it strictly didnt work at all, not sure if thats because of Vypr or the public wifi settings. M... See more

Company replied

Rated 1 out of 5 stars

Didn't answer the support ticket at all. When I cancelled they said sorry, not good enough for a paid subscription.

Company replied

Rated 3 out of 5 stars

Often drops vpn link without automatically reconnecting automatically even though I configured it to always reconnect a dropped connection and always boot up with the connection. I have tried diffe... See more

Company replied

Rated 3 out of 5 stars

Slow to connect with MacOS Catalina. A lot of background activity on my iPhone (typically 80%+ of usage) which significantly draws down the battery. No issues on my iPad. All is great on all devices o... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Fast VPN Without Third Parties Unlike our competitors, we operate 100% without third parties, own our hardware and run our network. Because we own and manage 700+ servers in 70+ global locations, when using VyprVPN your privacy is protected from end-to-end at the fastest speed possible. A No Log VPN.


Contact info

2.8

Average

TrustScore 3 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

not working perfectly

4 September 2023
VyprVPN logo

Reply from VyprVPN

Our support team will be glad to help! Please get in touch with us any time - https://support.vyprvpn.com/hc/requests/new

Rated 1 out of 5 stars

DONT BUY

Lousy shi! Payed for it and couldn’t get in! Nobody available for help also. DONT BUY

5 August 2023
VyprVPN logo

Reply from VyprVPN

Thanks for letting us know. If you ever have issues reaching our support team, you may have better luck emailing us directly at support@vyprvpn.com. Also, if you have trouble reaching our contact page, this alternative URL should work within restrictive networks - https://support.vysupport.com/hc/requests/new

Rated 1 out of 5 stars

i was disapointed for this vpn

i was disapointed for this vpn, i try 1 year than what i have is i can't use it in anywhere in guangzhou. So horribel!

1 August 2023
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Reply from VyprVPN

We appreciate the honest feedback here. Our support team will be glad to help you get connected - https://support.vysupport.com/hc/requests/new

Rated 2 out of 5 stars

After 2.5 years, no longer worth the hastle

I subscribed 2.5y ago. The first month was fine then the latency on the Canada server skyrocketed. It was difficult to use. I had to switch servers. The problem is and continues that there are some services I go to that use geolocation, that is, they only accept Canada connections. (ie my bank). Many times the only way to do my banking was to turn off the VPN, entirely defeating the purpose of paying for this security service. I was not happy that one of my critical services could have been compromised.

For the next year the quality of service was very inconsistent. I nearly cancelled but the company would not prorate my fees.

QOS improved significantly in 2022 and I went for many months not even knowing the VPN was there, exactly the way I want it and the way that my previous VPN services were. A VPN should work 99.9% and the user should not know it's there.

In early 2023, QOS took another nosedive. I was really frustrated. Part of the issue was that now I was getting all kinds of security alerts from various websites including Google search! More than once I had to play Google's "whack a mole" picture game just to do a search. I tested by switching to USA servers and there was no problem. I turned off Vpyr and there was no problem. I turned it back on to Canada and it was back to the terrible QOS. What was really annoying is that one particular service here in Canada that I go to a lot was totally inaccessible from the Canada server and totally accessible from any other server? My assumption is that there must have been some Vypr customers causing many of the IP addresses to be flagged and blocked by Google and Cloudflare.

In July 2023, there was a software update, the first one since I started using Vypr in 2021. It appears that all that changed was some esthetics for the popup window when Vypr launches because service levels have not improved.

There is five months left on my subscription. I have already decided that I'm not renewing and going back the service I previously had and at greater expense. What I don't know is if I'm even going to make it to the renewal date. I'm so frustrated that I might throw away the last few months and switch just so that my valuable time will not be wasted any longer.

Friends know I have a lot of IT experience and more are asking about personal security on their computers and home networks. I always tell them that a VPN is no longer an option. When they ask what I use, I won't tell them and refer them to the service that I'm going back to. IT's not worth getting flack from friends that end up with terrible service and blame me for it.

After 2.5 years, VyprVPN is no longer worth the hastle.

2 August 2023
Unprompted review
Rated 5 out of 5 stars

VPN for mac os high Sierra

I'm happy because once I had set up my account it was easy to set up and the help I had on live chat was very helpful. I had been struggling to find a VPN that would work on my Mac os high Sierra version 10.13.6. So I'm happy

30 July 2023
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Reply from VyprVPN

We appreciate the review! Feel free to get back in touch with our support team if there's ever anything else we can help with!

Rated 5 out of 5 stars

Great

Great

one of the best

But support team please have in mind that there is issue whit log out suddenly and error message show that need to reconnect

also internet become slow

3 July 2023
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Reply from VyprVPN

We appreciate the 5 stars! Could you get in touch with our support team to share more details about when you get logged out of the application so we can look further into that? - https://support.vyprvpn.com/hc/requests/new

Rated 1 out of 5 stars

horrible

Horrible half of the times I have problems like not even being able to connect (it stays stuck on connecting forever) I also repaired it which still didn't work and reinstalled it also is slow and not worth the price. Spent $10 to not even be able to connect half the time. I encounter problems half the time I use this.

6 June 2023
Unprompted review
VyprVPN logo

Reply from VyprVPN

Sorry to hear about the trouble - but thank you for the feedback! It sounds like it may help to fully uninstall and then reinstall the VyprVPN app on your device. You can reinstall using one of the options here - https://www.vyprvpn.com/vpn-apps

If you still have trouble getting connected, please get in touch with our 24/7 support team - https://support.vyprvpn.com/hc/requests/new

Rated 2 out of 5 stars

App did not work with

App did not work with, with multiple errors and despite assistance from support.

It is a pity as I had used it in the past and was very happy; I'm disappointed that the level of service is not the same.

They did however process my refund request straight away and did not place any difficulties in the process, which is appreciated. But nonetheless disappointed.

31 May 2023
VyprVPN logo

Reply from VyprVPN

We appreciate the honest feedback! We've been hard at work making major improvements to our service, with upcoming application updates and an emphasis on improving our server backend performance as much as possible. We're sorry to hear that you had to leave our service, but we think that if you try us again in the future, you will not be disappointed!

Rated 5 out of 5 stars

Awesome

Awesome! I enjoy

1 June 2023
VyprVPN logo

Reply from VyprVPN

That's great to hear! Thanks for the awesome review!

Rated 1 out of 5 stars

Won't work for Iran

I bought your VPN for inside of Iran but it didn't work at all.

30 April 2023
VyprVPN logo

Reply from VyprVPN

Sorry to hear that! You may be able to get connected using Chameleon protocol, it may also help to try several different server locations worldwide. If you're still unable to get connected, please get in touch with our support team so we can help out - https://support.vyprvpn.com/hc/requests/new

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