It was quite cheap initially and mostly worked in the last two years even though on many public wifis it strictly didnt work at all, not sure if thats because of Vypr or the public wifi settings. M... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Didn't answer the support ticket at all. When I cancelled they said sorry, not good enough for a paid subscription.
Company replied
Often drops vpn link without automatically reconnecting automatically even though I configured it to always reconnect a dropped connection and always boot up with the connection. I have tried diffe... See more
Company replied
Slow to connect with MacOS Catalina. A lot of background activity on my iPhone (typically 80%+ of usage) which significantly draws down the battery. No issues on my iPad. All is great on all devices o... See more
Company replied
Company details
Information provided by various external sources
Fast VPN Without Third Parties Unlike our competitors, we operate 100% without third parties, own our hardware and run our network. Because we own and manage 700+ servers in 70+ global locations, when using VyprVPN your privacy is protected from end-to-end at the fastest speed possible. A No Log VPN.
Contact info
Obergrubenweg 8, 6045, Meggen, Switzerland
- +1-888-532-5525
- support@vyprvpn.com
- vyprvpn.com
2.8
Average
391 reviews
Replied to 90% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not a single working connection. Where’s my refund?
Not a single working connection. I want a refund.
4 February 2025
ExcellentVpn,Very good ♥️♥️
3 January 2025
Easy to use
Simple website, transparent pricing, few steps to buy. Apps are easy to use, do not bother and simply work on the background.
2 January 2025
Worked perfectly!
Worked perfectly! The only downside is, it doesn’t work with wifi so you have to use your mobile data. Other than that, awesome!
3 September 2024
VyprVPN doesn't work in China
VyprVPN service is completely non-functional from China, at least from Harbin where I am located. I asked for a refund 3 times, the company has ignored me. The company uses all sorts of dark patterns, ie I chose the “pay $10 for 1 month” and they put me on a recurring subscription plan without my knowledge or consent, then made it impossible to sign into my account so I couldn’t cancel. If you are unlucky enough to sign up for this service, be aware that your email, used for login, is CASE SENSITIVE, which is unheard of on the web.
UPDATE: After about 2 weeks they reached out and eventually refunded me. This still doesn't get me back the approx 4 hours I wasted trying to get their software to work and emailing their support team.
10 August 2024
Unprompted review
I don't connect to any country I try it…
I don't connect to any country I try it in my pc and cellphone
1 August 2024
Not having any luck with this.
It looks like it may be OK, but it will not connect on my android cell phone. connected to guest network at work, and it will not connect. turned on connectwhen android starts, and restarted phone. Still not connecting. Unable to try it if it never connects, on any wifi signal or on Carrier network.
1 August 2024
I can’t connected
1 August 2024
Even though I refunded the money
Even though I refunded the money, I received good service from customer service.
1 June 2024
Seems it does not work from Russia
4 June 2024
I paid for and downloaded viper onto my…
I paid for and downloaded viper onto my iOS devise. I then went to use my streaming service, after I had connected to viper I was still denied access on the streaming service.. .
3 June 2024
Unhelpful customer service. NOT 24/7.
Could not get my issues resolved on my other account using the help chat after several attempts. Finally had to start a new account after being disconnected with the help chat and being told I had to possibly wait for 2 days for a response. That was unsatisfactory for a help service that claims to be 24/7. I did not get the 25% discount that I was hoping to receive for coming back to Vypr, Which was part of the issue I was trying to get help with.
1 June 2024
The servidor isn't connecting
The servidor isn't connecting. I turned up the VPN like 18171671 time and it was still showing the things in my country
1 April 2024
Reply from VyprVPN
Thanks for the honest review. It sounds like your VPN is connecting successfully, but not all sites are recognizing the geolocation of the VPN server correctly. This is frustrating for sure, but please keep in mind that as long as you're connected to VyprVPN, your connection is fully secured, regardless of geolocation. We are currently working to improve geolocations for our servers!
Reply from VyprVPN
Sorry to hear you're having trouble! Please get in touch with support, we'll be glad to help out - https://support.vyprvpn.com/hc/requests/new
The fact that it was an easy download…
The fact that it was an easy download and it has a VPN for Thailand✨
2 March 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.