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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, often highlighting their informative and polite approach. Many people are delighted with the quality of the service and the excellent results, frequently noting that items like carpets and ovens look brand new after cleaning. Reviewers also appreciate the clear communication regarding arrival times and the overall positive contact experience. However, some customers were not happy with the thoroughness of the cleaning, mentioning issues like uncleaned oven roofs, grease left in seals, or smeared hobs. A few other people also felt that the service was unprofessional, with one instance where a job was deemed impossible after an on-site assessment despite prior assurances. There were also isolated reports of damaged oven seals and unfulfilled re-cleans.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, politeness, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers are delighted with the results, stating... See more

Product

People report positive experiences with the product. Many customers are delighted with the results, noting... See more

Customer communications

Customers generally report positive experiences with contact. Many reviewers highlight excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

VH Svces came for the 1st time.They cleaned my Large living Room carpet which is 25Years Old .the end result was excellent it looked brand new.Also cleaned my long Hall Carpet the colours are standi... See more

Rated 5 out of 5 stars

Had the exterior render of our house cleaned. As we didnt want to gp to the expense of repainting. Very polite and professional. Moved very heavy garden ornaments and replaced when finished. Absolute... See more

Rated 5 out of 5 stars

Had carpets cleaned today, 2 bedrooms, landing, staircase and small entrance. Great results....my carpets smell so fresh and look brand new. Couldn't be happier. Technician was professional and very... See more

Rated 5 out of 5 stars

Received a call from Stephen on the morning he was due, letting me know when he would be arriving. He talked me through the paperwork and explained a further option for cleaning the lounge carpet. St... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

They trying to rip me off price and quality work


I discussed having him clean 3 of my rooms and in the end he tells me that I have very old carpet and he doesn't clean where the beds and all the furniture were no corners and edges, he only cleans where it was walked on even though there was nothing in my room the message is very long but in short they are thieves who want a lot of money for little work

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Always Excellent

As usual the whole experience was excellent. Thank you Ali and your trainee. You are completely professional, courteous and helpful as always.
Elizabeth

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Stan from Vulcan hygiene

Thank you Stan ftom Vulcan hygiene. Had my G Plan suite steam cleaned today. I was a bit iffy at first about having it cleaned at all. But...thank goodness we did . It's come up 4 shades lighter. We are delighted with the outcome, thank you, Stan.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Carpet cleaning

Had my landing, staircase and lounge cleaned today by Alister, great result, carpets look like new, would highly recommend and will definitely use the company again.

4 September 2025
Unprompted review
Rated 3 out of 5 stars

Good oven clean but missing grill parts

Good oven clean however I don’t use the grill regularly and when I came to look at it for use some 3 months after the clean there are brackets missing from the grill and the pan is not the original one as it’s far too small - contacted him Vulcan who said there was nothing they could do as I had only just noticed it - despite saying I never use the grill - even if I wanted to now I can’t because the long brackets are missing and the grill pan is too small - won’t be using them again or recommending them to anyone .

8 May 2025
Unprompted review
Rated 5 out of 5 stars

The guys from Vulcan did a great job on…

The guys from Vulcan did a great job on our old limestone kitchen and utility floor. It was looking tired, old and dirty. But now Vulcan have cleaned, polished and sealed it, it is full of life and looks amazing.
Great service from the whole team. Would highly recommend them.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

A very satisfied customer

I was called in advance to let me know that my oven cleaner was arriving. He was friendly, professional and left no mess behind. He did a very thorough job and I would not hesitate to recommend this service to friends or family. Good value for money too.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

There where really nice men and there…

There where really nice men and there explained every that there were doing and I would have them again when carpets get look shady and I didn’t have too move any furniture there moved it for me I,m sorry that I can’t remember there names but I did get them in 2023 so it not bad going for 2025 and I will recommend the company too any one so thank you so much for giving back my home it looks brand you

2 August 2025
Unprompted review

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