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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of the products and cleaning results. Many highlight the professionalism and helpfulness of the staff, often describing them as friendly, efficient, and informative. The ease of contact and communication, including timely updates and confirmations, also contributed to a positive experience for many. However, some people were dissatisfied with the cleaning results, noting issues like incomplete cleaning or residual dirt. A few other people also felt that the service was unprofessional, citing instances where jobs couldn't be completed as promised or where there were significant delays and communication breakdowns regarding appointments.

What people talk about most

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers delighted by the results, stating that... See more

Product

Customers had positive experiences with product. Reviewers frequently report that their ovens, carpets, and... See more

Customer communications

Clients share positive opinions on contact. Customers appreciate the proactive communication, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

VH Svces came for the 1st time.They cleaned my Large living Room carpet which is 25Years Old .the end result was excellent it looked brand new.Also cleaned my long Hall Carpet the colours are standi... See more

Rated 5 out of 5 stars

Had carpets cleaned today, 2 bedrooms, landing, staircase and small entrance. Great results....my carpets smell so fresh and look brand new. Couldn't be happier. Technician was professional and very... See more

Rated 5 out of 5 stars

Received a call from Stephen on the morning he was due, letting me know when he would be arriving. He talked me through the paperwork and explained a further option for cleaning the lounge carpet. St... See more

Rated 5 out of 5 stars

Steve, rang me early in the morning to tell me what time he would arrive. His timing was perfect. He was very kind and professional throughout his time in my home. He cleaned three carpets, stair,hal... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Exterior house clean

Had the exterior render of our house cleaned. As we didnt want to gp to the expense of repainting. Very polite and professional. Moved very heavy garden ornaments and replaced when finished. Absolutely cracking job. Would recommend them for this

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Wasted time moving furniture out the…

Wasted time moving furniture out the rooms for the appointment for no one to turn up. Called them and they could not advise why appointment was cancelled and why no one bothered telling me. Was told some one would call me back with an update and still waiting for the call. Extremely poor customer service. Dont waste your time booking appointment and preparing the rooms as they dont turn up

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible after service

Terrible after service. Oven clean and damaged my oven seal. Expected me to buy the new one. Said they would order one. Rang 3 times got passed from pillar to post and heard no more. Didn't call back at all. Don't touch them

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great cleaning

Easy to make an early appointment, on time, floor looks brand new, very friendly and professional.Mark was brilliant. Carlos did oven last week and same comments for that service. Thank you.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Josh arrived at the previously arranged…

Josh arrived at the previously arranged time by phone on the day and carried out a professional friendly service. He respected the premises and talked me through his plan of action regarding the cleaning. I was delighted with the results. I can recommend this company. Thank you.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Oven cleaning

Oven cleaning
Very friendly
Call to confirm time and arrived on time
Very tidy and clean
And oven is shiny and clean

10 April 2026
Unprompted review
Rated 5 out of 5 stars

5 star treatment

5 star treatment. Cooker looks like a new cooker and hob! Technician even replaced bulbs. He was very thorough and helpful.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

VH Svces came for the 1st time today

VH Svces came for the 1st time.They cleaned my Large living Room carpet which is 25Years Old .the end result was excellent it looked brand new.Also cleaned my long Hall Carpet the colours are standing it's gorgeous. The Operative was brilliant moved heavy items for us we are Pensioners in our late 80's We can honestly recommend this firm.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Top class job

Top class job, my wife is over the moon with how our dining chairs now look, all stains removed

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional and polite

A very professional company that treats it’s clients property with total respect.
We have had our carpet cleaned today and was called prior to the appointment with an arrival time eta.
The lad Aidan I think it was is so professional and polite and knowledgeable too about his work.
Highly recommend this company and will use again and again.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

First class

Mark called me notify me The time he would arrive the job he done on our oven was first class we were pleased that There was hardly any smell after he had finished un like the previous company after they’d finished, the smell lingered for days, Mark is a credit to your company Very pleasant and thorough

22 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible

I booked the deep clean service for £129. I got a couple of emails to confirm then a number of texts the day or so before to say someone would call me in the morning and let me know what time they would arrive. They would expect it to be around 1pm. Nothing at 3pm so called then. The lady said they were on the way. Got to 5pm and still nobody so I called again. The man assured me he would call me back. Still waiting for him to call. I got a survey email the next day and responded saying that the cleaning had not taken place. Tommy apologised and said he would get back to me ! Still waiting. I wanted the deep clean done after we had a new roof fitted and the windows and UPVC was filthy. I was willing to pay the high price. Very disappointed and the entire thing, terrible customer service

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to communicate with. Messages were answered very quickly and gave good information. Really pleasant technician who was on time and explained what he was going to do. A very, very good service in these days of very poor customer service from other companies.

15 March 2026
Unprompted review

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