Vovia Bags Reviews 

Warning!
I bought a bag for €79, but the quality is really bad and it’s clearly a cheap Chinese product. I tried to return it starting October 30, but they kept delaying, and I still haven’t got my money back, even though their website says you can return products within 30 days. They clearly don’t follow their own rules, and their customer service is terrible. Think twice before buying!

Extremely, extremely disappointed with my purchase. I bought a bag for €68, supposedly made of vegan leather. The bag is awful — plastic, chemical, and cheap. It was shipped from China. The quality is terrible and nothing like the photos. It looks very cheap. And when I asked for a refund, even though they guarantee a 30-day money-back policy, they told me I had to return it to China. Shipping from France costs between €50 and €100. After several emails back and forth, they offered me a partial refund. They refunded me a small amount, but honestly, it’s still not worth it. Be careful: this is a company in China, even though they claim to be based in the Netherlands. Their website is misleading. They are dishonest, and their bags are not worth it. The bag I bought is not worth more than €5. I paid €68 for it, supposedly on sale. Be very careful. All these nicely presented websites… I later found dozens of them with different names.

I ordered and got the tracking number but seems that tracking number not moving at all ( just information received)
And i didnt get my order.
I asked them via email but they have no solution. They said that their forwarded my problem to courier.
I asked my money back but no response!
SCAM! Never but it...

Trusting I was ordering a sustainable product from European origin (address in Amsterdam), I feel terribly tricked to now receive a plastic and awfully smelling handbag after two weeks through a Chinese website carrier. The smell coming out of the package is truly chemical and disgusting. Nothing sustainable about this product. I will return it straight away.

5 emails further, I finally receive a return address. In China. This does not correspond with their own information online when looking for terms and conditions. There they tell you packages can only be returned to their Amsterdam address (which I did and costs considerably less).

Return Address (administrative office):
VOVIA
Vlierweg 12 K-03
1032LG Ansterdam
The Netherlands

The given Chinese return address:
recipient, zengyin
phone, +86 13729545128
address, shanwei yitong e commerce technology co., ltd, tegenover yiju cheng, harbour road, shanwei, guangdong 516600, china

Interesting is this perseverance with which this so called company tries to prevent you from returning. They scare you with major prices that returning it to China will cost you. The financial bonus for not returning keeps going up: they now offer a 30% financial return if the bag is not returned.

Nice quality bag, I really love it!

I ordered multiple bags and I have to say I’m very satisfied with all of them. You can tell they put a lot of effort into crafting the bags. The quality is great and the designs are amazing. I would definitely order again!

What a beautiful bag, great quality!

Shipment was reasonably fast! ❤️

Great bag and delivered in just 6 days, ordered one time before that one took 9 days but they informed me nicely about it. Bags are in great quality. They shipp everywhere so understand it takes more time then your local shop. Great company and great support

Loved the bag design, but when received I found that you are limited in how many items you put in the bag, the front flap sags and the clasp opens regularly dropping open front pouch.

The quality and everything is good, but they send it from China. The delivery took about 14 days. If you want it, you can buy the same product straight from AliExpress for the fraction of the Vovia price.