However the process took too long. Pricing wasn’t clear at the start, and I kept worrying about extra charges or missing emails. You have to stay on top of everything yourself. Not terrible, but no... See more
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See what reviewers are saying
The fee structure is not clear at the start of the process. As the process is all via email at least initially, ensure emails are received and don’t get into junk mail, otherwise you will incur late... See more
Company replied
I want to make sure something is clear so I sent a document to prove my child who used your website is a minor so this case gets closed as soon as possible .I emailed proof and now nobody is respondin... See more
Company replied
I needed to cancel a subscription, which I accidently made. I was having a problem finding the website to cancel it. When I eventually found it, it was on what appeared to be on the same page, so... See more
2.9
Average
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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SCAMMERS
I've cancelled crumb direct debit, and this scammers harassed me with letters and emails about a stupid payment because "they helped me to cancel the membership " but i never asked them .
Do not pay for this scammers!!!!
6 September 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for contacting us. We would like to help you as soon as possible, but we need some more information from you.
Could you please send us an email with your order number or customer details? We will then get to work on your request right away. reviews@terminationexperts.com
Thank you in advance—we are here to help!
It’s a scam from the Amsterdam, Netherlands
I wanted to cancel my subscription with Omaze the website where you could win a house car and money when I went to unsubscribe this idiotic company came up so I stated to fill out the form realizing that it wasn’t the omaze website so I managed to unsubscribe then phone omaze to see if the subscription had ben cancelled the lady said yes it had and was followed by an email to say it had be unsubscribed successfully now I am getting letters from this so called company who pose as if they are the company to unsubscribe from this company? Sounds like an abortion clinic not click on this website. It’s a scam
5 September 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for contacting us. We are ready to help you, but we need some additional information from you.
Would you please send us your order or customer number by email? We will then ensure that you receive assistance as soon as possible. reviews@terminationexperts.com
Kind regards, and thank you in advance!
It's further review in relation to…
It's further review in relation to Termination Experts to share that despite previous emails I've sent to them they continue harass me with letters to enforce the payment. These bunch of Scammers have been now reported to Action Fraud, European Customer Services and Police for scam and using extremely hard techniques to rob people of money. I would leave zero star if I could! Please do NOT pay them as there's no service provided. You are being redirected to their page without even knowing. The service they state they are providing is being manipulated on you and whilst you got trapped they start sending emails and letters to expect you to pay. They also use threat methods to enforce payment! Termination Experts website should be put down and these people locked up for crime!
5 September 2025
Unprompted review
Reply from Vorderly
Thank you for sharing your concerns.
We regret to read that you feel harassed and that our reminders are experienced as threatening. Please allow us to clarify how our process works. A payment request is only sent after a termination letter has been prepared and dispatched. This means the service has already been delivered before an invoice is issued. The invoice is typically sent around 14 days after dispatch, and reminders are only sent if payment is not received.
You also mention that you were redirected to our page "without even knowing." We want to stress that it is not possible to complete an order on our website unintentionally. Before a termination letter is generated, the costs are clearly shown, and customers must actively tick two separate boxes and click a confirmation button stating “with payment obligation”. Without these explicit actions, no letter is created or sent, and no invoice follows.
We are an independent service and never act on behalf of or in cooperation with the providers you are cancelling. Our role is to ensure a termination letter is properly drafted and sent by post, including a proof of dispatch which can be used with the provider if there is ever a dispute.
If you would like, we can send you all supporting documents again — including the copy of your letter, proof of dispatch, and the order confirmation — so you can review exactly what was done on your behalf. You can request these at any time via reviews@terminationexperts.com.
We remain available to clarify matters further and to provide any proof you may require.
Kind regards,
Termination Experts.
SCAM!!
Would of put zero if an option.
Received a letter demanding money for a service never used.
This is clearly a scam and needs to stop.
4 September 2025
Unprompted review
Reply from Vorderly
Thank you for your message.
You indicate that you received a payment request while stating that you never used our service. Please allow us to clarify: we never obtain personal data without explicit consent. A termination letter is only created and dispatched after a customer has actively entered their details on our website, agreed to the costs by ticking two separate checkboxes, and confirmed the order with a button clearly marked “with payment obligation”. Without this explicit confirmation, no service is provided and no invoice is issued.
If you have any doubts about whether you or someone in your household placed the order, we invite you to contact us. We can send you all relevant proof — including the copy of the termination letter, the order confirmation, and the dispatch receipt. Should it turn out that you truly did not make this order, we will also provide you with a dispute form to formally contest it.
Please reach out via reviews@terminationexperts.com so we can investigate your case and resolve the matter properly.
Kind regards,
Termination Experts.
This company is the biggest scam
This company is the biggest scam! They are not even based in the UK! They are constantly sending letters to my mums house demanding money regarding a subscription for Arlo that I tried to cancel which somehow took me to this companies page they claimed they cancelled & I was still getting money taken from my account so I had to get my bank to put a block on! IM NOT PAYING! Leave me alone I’m pregnant and do not need the stress!! You have scammed thousands of innocent people! Report to action fraud!
4 September 2025
Unprompted review
Reply from Vorderly
Thank you for your message.
You mention that you were redirected to our website while trying to cancel your Arlo subscription, that you still received charges, and that payment requests were sent to your mother’s address. Please allow us to clarify: we operate from the Netherlands and our service consists of drafting and sending a termination letter by post. An invoice is only issued after the letter has been created and dispatched — never before.
It is not possible to “end up” with our service without actively confirming. All costs and conditions are always shown upfront and must be explicitly accepted: this requires ticking two separate checkboxes and confirming through a button clearly marked “with payment obligation”. Without this explicit confirmation, no letter is created and no invoice is sent.
We are an independent party and never act on behalf of or in cooperation with providers such as Arlo. If Arlo has not processed the termination, you can use the copy of your termination letter together with the proof of dispatch to show them that the cancellation was submitted on time and should be backdated accordingly.
If you would like, we can resend you all supporting documents (order confirmation, copy of the letter, and the postal dispatch proof) so you can verify everything. Please contact us via reviews@terminationexperts.com and we will gladly assist you further.
Kind regards,
Termination Experts.
Termination experts scam!
Hello,
I was in the process of trying to cancel my subscription with WWF and was tricked into subscribing to
Termination Experts , I was under the impression I was contacting WWF directly to cancel but this company is now asking me to pay £38 for sending a letter of cancellation! This make no sense! Why would I spend £38 to cancel a £5 subscription.
I have seen on social media that this company is targeting people that are trying to cancel subscriptions.
They are now charging me an extra £10 for late fees!
My bank won’t help!
I am now trying to get citizen advice bureau to help but they are so busy!
Who can help? Thanks
Alex
7 July 2025
Unprompted review
Reply from Vorderly
Thank you for your message, Alex.
We understand your concern, especially since you mention you believed you were contacting WWF directly. Please allow us to clarify: Termination Experts is an independent service and we never act on behalf of or in cooperation with providers such as WWF. Our role is simply to draft and send a cancellation letter by post on your behalf.
Our service is not free, and costs are always shown upfront. Before an order can be placed, customers must explicitly agree by ticking two checkboxes and confirming via a button clearly marked “with payment obligation”. Without this explicit confirmation, no letter is created and no invoice is sent.
Only after the letter has been prepared and dispatched do we issue an invoice. Reminders and late fees are only added if the invoice remains unpaid beyond the initial due period.
If you would like, we can resend you all supporting documents — including your order confirmation, a copy of your cancellation letter, and the postal proof of dispatch — so that you can verify exactly what was done. These documents can also be used with WWF if you need to demonstrate that the cancellation was submitted on time.
Please contact us via reviews@terminationexperts.com so that we can review your case in detail and provide the necessary documentation.
Kind regards,
Termination Experts.
I wanted to unsubscribe from a…
I wanted to unsubscribe from a magazine. I started to write in my contact information in a form thinking it was directly to the magazine. When I realised it would cost me 400 sek I didnt go througt with it. But now Im still beeing charged and even thougt I contacted the company they refuse to withdraw the cost. Dont use this company!! I have contacted the swedish konsumentverket och ARN
22 July 2025
Unprompted review
Reply from Vorderly
Thank you for your message.
You mention that you began filling out your details, then noticed the fee of 400 SEK and decided not to proceed — yet you still received an invoice. Please allow us to clarify: we never send an invoice unless an order has been explicitly confirmed. To complete an order on our website, it is necessary to (1) see the costs displayed clearly, (2) tick two checkboxes, and (3) press a button clearly marked “with payment obligation”. Without this active confirmation, no cancellation letter is created and no invoice is issued.
Once confirmed, our service is delivered immediately: the cancellation letter is prepared, dispatched by post, and proof of dispatch is generated. Only after this does an invoice follow.
If you are unsure how this happened, we invite you to request all documentation related to your order — including the order confirmation, a copy of your cancellation letter, and the postal proof of dispatch. This way, you can see exactly what was completed in your name.
Please contact us via reviews@terminationexperts.com so that we can review your specific case in detail and provide the supporting documents.
Kind regards,
Termination Experts.
SCAM!!!!
This company is an absolute scam, I did not request the service and they have tried to bully me and intimate me with threats.
DO NOT PAY THEIR DEMANDS!!!
As per there reply below, this is a complete lie I never requested their services the company I cancelled my membership with has never heard of them (strange that As they are saying they sent a letter)
DO NOT TRUST THEM THIS IS A COMPLETE SCAM!!!!!
2 September 2025
Unprompted review
Reply from Vorderly
Thank you for your message.
You mention that you never requested our service and that you feel threatened by reminders. Please allow us to clarify: we never obtain personal data or send invoices without an explicit order. A cancellation letter can only be created through our website if someone actively enters their details, agrees to the costs, and confirms by ticking two boxes and clicking a button clearly marked “with payment obligation”. Without this active confirmation, no letter is generated and no invoice is issued.
Only after the letter has been drafted and dispatched by post do we send an invoice. Payment reminders are sent only if the invoice remains unpaid beyond the due date.
If you are unsure how the order was placed, we can provide you with all documentation: the order confirmation, a copy of the termination letter, and the proof of postal dispatch. Should it turn out that you truly did not place the order yourself, we can also provide you with a dispute form to officially contest it.
Please reach out to us via reviews@terminationexperts.com so that we can investigate your case and provide the necessary documents.
Kind regards,
Termination Experts.
This is a complete scam
This is a complete scam. I have never used this company, they found my mailaddress and is now threatening me with invoices and debt collection. Do not trust this fake company. After reading several rewievs about the company I understand that a report to the police is the right solution.
2 September 2025
Unprompted review
Reply from Vorderly
Thank you for your message.
You mention that you never used our service and that we somehow found your email address and started sending you invoices. Please allow us to clarify: we never obtain personal data without consent, nor do we send invoices without an explicit order. To place an order on our website, someone must actively enter their details, see the costs displayed, tick two checkboxes, and confirm through a button clearly marked “with payment obligation”. Without this explicit confirmation, no letter is created and no invoice is sent.
Our service consists of drafting the cancellation letter, sending it by post, and providing the proof of dispatch. Only after this is an invoice issued.
If you are certain you did not place any order, we invite you to contact us so we can send you all supporting documents (order confirmation, copy of the letter, and proof of dispatch). If it turns out the order was not placed by you, we can also provide a dispute form so you can officially contest it.
Please reach out via reviews@terminationexperts.com, and we will investigate your case thoroughly.
Kind regards,
Termination Experts.
Scammer
I am very tired of this place, I have cancelled my DB subscription my self and got confirmation in the same minutes after two weeks they send Me a mail asking they will cancel my membership and so on which I already did it my self. And they have been sending me letters and emails to pay money and increasing each time. Which definitely I am not going to pay and will be happy to go to court if needed. That Is why all should be very careful from these scammers
16 July 2025
Unprompted review
Reply from Vorderly
Thank you for your message.
You mention that you had already cancelled your DB subscription directly and that afterwards you received payment requests from us. Please allow us to clarify: we never issue an invoice without an explicit order being placed on our website. To complete an order, a customer must actively enter their details, see the costs displayed, tick two checkboxes, and confirm via a button clearly marked “with payment obligation”. Without this confirmation, no cancellation letter is created and no invoice is sent.
Our service consists of preparing the cancellation letter, sending it by post, and providing the customer with proof of dispatch. The invoice is only issued after the service has been delivered.
If you are certain you did not place such an order, we can provide you with all supporting documents (order confirmation, a copy of the letter, and the proof of dispatch). If it turns out the order was not placed by you, we can also provide you with a dispute form so you can formally contest the case.
Please contact us via reviews@terminationexperts.com, and we will gladly review your case in detail and provide you with the necessary documents.
Kind regards,
Termination Experts.
Exploitative company which uses sly…
Exploitative company which uses sly tactics that are illegal to get money. Scammers through and through.
3 September 2025
Unprompted review
Reply from Vorderly
Thank you for your message, Marko.
We regret to read that you feel our company operates in a dishonest way. Please allow us to clarify: our service is only provided after a customer has explicitly placed an order on our website. All costs and conditions are always shown upfront and must be actively accepted by ticking two checkboxes and confirming via a button clearly marked “with payment obligation”. Without this explicit confirmation, no cancellation letter is created and no invoice is issued.
Our role is to correctly draft the cancellation letter, send it by post, and provide the customer with proof of dispatch. Only after this is the invoice sent.
We are an independent party and never act on behalf of or in cooperation with the providers our customers wish to cancel.
If you wish, we can provide you with all supporting documents related to your order — including the order confirmation, a copy of your letter, and the proof of dispatch — so you can see exactly what was carried out. Please contact us via reviews@terminationexperts.com and we will gladly assist you.
Kind regards,
Termination Experts.
Appalling scammers who bully people
After numerous contacts with them, where they state I agreed to pay money (I did not) they have still not accepted that l did not tick a box agreeing to pay them. I have seen numerous people saying that "as a gesture of good will" Termination "Experts" are cancelling the supposed money owed to them, this is because these people have repeatedly exposed their bullying scam tactics and Termination Experts don't want the bad publicity. Don't go anywhere near them. They have caused me, as an older person, a lot of stress and unnecessary worry at a time when I am dealing with bereavement and my own health issues. They need to leave me, and everyone else alone.
2 July 2025
Unprompted review
Reply from Vorderly
Thank you for your message.
We are very sorry to hear that this situation has added stress for you, especially while you are already dealing with personal bereavement and health issues. Please allow us to clarify how our service works: it is technically not possible to receive an invoice from us without actively confirming an order. This requires that the customer sees the costs displayed, ticks two checkboxes, and clicks a button clearly marked “with payment obligation”. Without these steps, no cancellation letter is created and no invoice is sent.
Our service consists of drafting the cancellation letter, sending it by post, and providing proof of dispatch. The invoice is only issued after this service has been delivered.
If you remain certain that you did not place such an order, we invite you to contact us so we can send you all relevant documentation — including the order confirmation, the copy of your letter, and the postal dispatch receipt. If you believe the order was not placed by you, we can also provide a dispute form so you can officially contest the case.
Please reach out to us via reviews@terminationexperts.com so we can review your situation in detail and provide the necessary support.
Kind regards,
Termination Experts.
This company is fraudulent the are…
This company is fraudulent the are harassing me to pay them money I have no knowledge about I cancelled my Dobbies account but contacting them buy phone these people are trying to say they have cancelled on my behalf this is utter lies!!!
I have reported this to action fraud people who are investigating this.
These people need to stop
3 September 2025
Unprompted review
Reply from Vorderly
Thank you for taking the time to share your experience with us. We are very sorry to hear that you had such an experience with our service.
At TerminationExperts, we value transparent communication and a good customer experience. We would like to better understand what exactly went wrong so that we can work together to find a suitable solution.
We therefore invite you to contact us at reviews@terminationexperts.com. We are ready to work with you and address this issue carefully.
If I could give zero stars I would
If I could give zero stars I would. This company are harassing my partner for apparently cancelling his pure gym membership by creating, printing and sending a cancellation letter (spoiler, puregym have said they haven’t received such a letter). My partner cancelled it himself via his bank! Apparently he owes them €72 and the emails are becoming more demanding and threatening legal action. Reported to the police and action fraud.
3 September 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for your message. We would like to resolve this issue for you as quickly as possible, but unfortunately we are unable to find your details. Could you please send us an email with your order or customer details? We will then be able to get started right away on finding a suitable solution. reviews@terminationexperts.com
We look forward to hearing from you!
Reported to police
Reported to police . No evidence can be obtained from the subscription company and they are not registered in companies house the matter has been sent to my solicitor who are taking legal action against them .
2 September 2025
Unprompted review
Reply from Vorderly
Thank you for sharing your experience. We're sorry to hear you're dissatisfied with our service.
We've sent you an email to better understand your situation. Please respond to that email so we can work together to find a suitable solution.
At TerminationExperts, we strive to provide the best possible support to every customer and we take feedback like yours seriously.
I was too tricked in to the process as…
I was too tricked in to the process as well I can’t even remember asking for a cancellation letter as I have I cancelled it my self with the company involved and now termination expert are sending me emails and letters saying I owe them £32 with a £6.50 collection cost making it £38.50 not sure where they get this from but I have now sent an email to them stating that I have cancelled with the firm involved myself without any cost so I’ll see what they come back with, but don’t have any dealings with this company at all after having a reply from this so called company asking me what they can do to resolve this I have replied saying that they could cancel the amount they say I owe out of courteousbut guess what they are still saying I owe this money so be really careful if you have any dealings with this company even if you do this by accident they will hound you for money for a service that you don’t need
2 September 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for your message. We've reviewed the situation and have sent you an email with a solution.
We're treating this as a priority and will continue to do our best to resolve it quickly.
Any questions? Feel free to send us a message.
Do not use this company
Do not use this company, it’s a scam! I was trying to let a charity know I had to stop my direct debit for a while. I had canceled the outgoing with my bank but wanted to let them know out of courtesy. Couldn’t easily see how to do this on their website so googled it. Was taken to a link which I thought was a sister company of the charity, that they use for these contact purposes. I soon started to get letters, emails and texts demanding money and threatening me. I had not agreed to pay any money. I have since found out they are a scam and others have had the same experience.
It looks to me that the positive reviews are created by bots with false email addresses as the company sets up random email addresses to send emails from different accounts. Do not use! Reported to Action Fraud, hopefully they get closed down soon
3 June 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for contacting us. We're ready to help, but we need some additional information.
Could you please email us your order or customer number? We'll make sure you get help quickly. reviews@terminationexperts.com
Sincerely, and thank you in advance!
Hello
Hello
Termination expert have wrote my son 2 letter demanding he pay cancellation fees my son is only 17years old so still a minor,
I have reported the company to the police fraud team,I put company name into google and my phone will not let me click on there website it tells me it's a potential fraud site,big red flags..but just wondering if anybody else is experiencing the same thing
Thank you
19 August 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for contacting us. We'd love to help you as quickly as possible, but we need some additional information from you.
Could you please send us an email with your order number or customer information? We'll get right on it for you. reviews@terminationexperts.com
Thank you in advance – we're here for you!
Very unhappy non-customer
This is a completely untrustworthy organisation that send bills and threaten legal action when they have done nothing for you and when not requested to do anything. Avoid at all costs.
In response, I few that this company obtains personal information and custom by what feels like very deceptive means. At no point was I under the impression that they were going to steal personal details and charge me for something I didn’t think I had ever signed up for.
2 September 2025
Unprompted review
Reply from Vorderly
Thank you for your review.
We find it very unfortunate that you have this impression. You indicate that we send bills and threaten legal action without having done anything or without a request. We would like to clarify how our process works.
We only act after a customer has actively entered their personal details on our website and explicitly agreed to the costs. These costs are always shown in advance, and the order can only be completed by checking two boxes and confirming with the button that clearly states “with payment obligation”. Without this confirmation, no termination letter is ever prepared or sent.
As soon as an order is placed, we prepare the termination letter, send it by post, and provide a confirmation and proof of dispatch by email. Our invoice follows only after the service has been delivered, usually about 14 days later.
We are an independent party and never act on behalf of or in cooperation with the provider. If you doubt whether you actually placed an order, we would be happy to send you the corresponding proof documents and a dispute form so we can look into it together.
Please contact us via reviews@terminationexperts.com so we can clarify your specific situation and resolve it appropriately.
Kind regards,
Termination Experts
Scammers - Don't pay!!
These scammers are hounding my teenage daughter for payments for a service she hasn't used. the police are aware and they inform me that the scam has been around for a few months now. They have no phone number on their correspondence and they are not registered at their stated Dutch address. Stay well clear and don't pay.
1 September 2025
Unprompted review
Reply from Vorderly
Thank you for your message.
We understand your concern when you write that your daughter is receiving payment requests for a service she has not used. Please allow us to clarify: we never obtain personal data without consent. A termination request can only be created if someone actively enters their details on our website, checks two boxes confirming agreement, and clicks the button that clearly states it is a paid service. Without that explicit confirmation, nothing is sent and no invoice is generated.
If your daughter did not make such a request herself, we would be happy to investigate this further. We can provide you with all supporting documents related to the order as well as a dispute form, so the situation can be resolved properly.
We are an independent service provider and never act on behalf of, or in cooperation with, the subscription providers our customers wish to cancel.
Please contact us directly at reviews@terminationexperts.com so we can share the documents and dispute form with you and work towards a solution together.
Kind regards,
Termination Experts.
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