Vorderly Reviews 

10,881
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

However the process took too long. Pricing wasn’t clear at the start, and I kept worrying about extra charges or missing emails. You have to stay on top of everything yourself. Not terrible, but no... See more

Rated 2 out of 5 stars

The fee structure is not clear at the start of the process. As the process is all via email at least initially, ensure emails are received and don’t get into junk mail, otherwise you will incur late... See more

Company replied

Rated 2 out of 5 stars

I want to make sure something is clear so I sent a document to prove my child who used your website is a minor so this case gets closed as soon as possible .I emailed proof and now nobody is respondin... See more

Company replied

Rated 5 out of 5 stars

I needed to cancel a subscription, which I accidently made. I was having a problem finding the website to cancel it. When I eventually found it, it was on what appeared to be on the same page, so... See more


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2.9

Average

TrustScore 3 out of 5

11K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(10,881)

977 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible service

Terrible service, scamming me of my money.

14 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for contacting us. We are ready to help you, but we need some additional information from you.
Would you please send us your order or customer number by e-mail? We will then ensure that you receive assistance as soon as possible. reviews@terminationexperts.com

Kind regards, and thank you in advance!

Rated 1 out of 5 stars

Zero transparency

Zero transparency. Scamming people, charging with crazy costs for canceling a subscription that in my case was already cancelled for free without the need of a third party.
On fb there is a big group of people in the same situation!

21 April 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for your message. We would like to resolve this issue for you as quickly as possible, but unfortunately we are unable to locate your details. Could you please send us an email with your order or customer details? We will then be able to get straight to work on finding a suitable solution.
reviews@terminationexperts.com

We look forward to hearing from you!

Rated 1 out of 5 stars

i got letter from this company that i…

i got letter from this company that i have to pay €72, for opzegbrief amazon prime ... come on dude ..
i paid you already €32 on May, 7 - 2025.
RRPF 1288330187
Bestelnummer EMCM6011925250.
(even everyone know to unsubscribe amazon prime, netflix etc .. are Free, nothing to pay)
i just feel sorry for you .. once i paid and you want more ..
please just find the real job.

im also just googling: (everyone just google it please, you can find out how bad it is )
Abonnement opzeggen via termination Expert ? honderden klachten over. By bnnvara.nl

thank you

12 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for taking the time to write to us.
We have looked into your situation and sent you a solution by email.

We take this seriously and will do everything we can to resolve this matter satisfactorily.

Please do not hesitate to contact us if you have any further questions.

Rated 1 out of 5 stars

Useless

Literally have not carried out the service that they have said they would complete. They have then tried to charge me another €20 due to not receiving my payment as I was still being charged by the company that they were supposed to be terminating my subscription with. Useless company

12 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for your message. We would like to resolve this issue for you as quickly as possible, but unfortunately we are unable to find your details. Could you please send us an email with your order or customer details? We will then be able to get started right away on finding a suitable solution. reviews@terminationexperts.com

We look forward to hearing from you!

Rated 1 out of 5 stars

If I could give 0 stars I would!!


I had never heard about this company before and I definitely did not need their services. Yet, I was still sent an invoice demanding payment for something I never asked for. This feels very unprofessional and misleading.

When I contacted their customer service, it was just a complete waste of time — they were unhelpful and did not solve anything. Very unprofessional and misleading experience.

12 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Thank you for taking the time to share your experience with us. We are very sorry to hear that you had such an experience with our service.

At TerminationExperts, we value transparent communication and a good customer experience. We would like to better understand what exactly went wrong so that we can work together to find a suitable solution.

We therefore invite you to contact us at reviews@terminationexperts.com. We are ready to work with you and address this issue carefully.

Rated 2 out of 5 stars

The fee structure is not clear at the…

The fee structure is not clear at the start of the process. As the process is all via email at least initially, ensure emails are received and don’t get into junk mail, otherwise you will incur late fees.
My advice would be that you could probably write the letter yourself.

12 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Thank you for sharing your experience. We are sorry to hear that you are dissatisfied with our service.

We have sent you an email to better understand your situation. We invite you to respond to that email so that we can work together to find a suitable solution.

At TerminationExperts, we strive to provide every customer with the best possible support and take feedback such as yours seriously.

Rated 1 out of 5 stars

Despite loads of emails with wrong…

Despite loads of emails with wrong addresses on and different names I am still being threatetened with debt collectors for something I never signed up for. This is defo a scam. They sent me a form allegedly to dispute but I didn’t want to risk signing up for something. They’ve now doubled the amount , it pertains to CerebrumIQ who have aplogised and refunded me but termination twits still threatening me they replied on trustpilot saying they would email me to deal with it but they have

12 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for your message. We have reviewed the situation and have already sent you a solution by email.
We are treating this as a priority and will continue to do our best to resolve it for you quickly.

Any questions? Feel free to send us a message at any time.

Rated 1 out of 5 stars

This company is a total scam

This company is a total scam. They keep claiming that they sent two cancellation letters to vriendenloterij from my side. Vriendenloterij claims they didn't receive any letter, I ended up canceling the subscription myself over the phone. They have this cancellation option on their website and I did everything by myself. But these scammers keep sending me emails and letters that I have to pay them €72. i'm not going to pay anything to these idiots.

12 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for contacting us. We would like to help you as soon as possible, but we need some more information from you.
Could you please send us an email with your order number or customer details? We will then get to work on your request right away. reviews@terminationexperts.com

Thank you in advance—we are here to help!

Rated 1 out of 5 stars

Scammers do not use they send out then…

Scammers do not use they send out then letters that are fake do not pay them they are scammers and I have reported them

8 July 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Thank you for sharing your experience. We are sorry to hear that you are dissatisfied with our service.

We have sent you an email to better understand your situation. We invite you to respond to that email so that we can work together to find a suitable solution.

At TerminationExperts, we strive to provide every customer with the best possible support and take feedback such as yours seriously.

Rated 1 out of 5 stars

Don't owe any thing pestering me for…

Don't owe any thing pestering me for money
Dont know how they got any info

16 August 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for your message. We have investigated your situation and have sent you an email with a possible solution. This is our top priority and we are doing our best to resolve this for you as quickly as possible.

If you have any further questions, please do not hesitate to contact us.

Rated 1 out of 5 stars

Lies and Threatening Mail

You are still sending me letters by post after I blocked your threatening emails, now claiming I owe even more money. I want to make it clear that I have never engaged your services. If you do not stop sending me letters, I will have no choice but to contact a lawyer or report this matter to the police.

9 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,
Thank you for your message. We have investigated your situation and have sent you an email with a possible solution. This is our top priority, and we are doing our best to resolve this for you as quickly as possible.
If you have any further questions, please feel free to contact us.

Rated 1 out of 5 stars

Scam, don’t pay! Reported company

Second letter revived for payment. Not paying you a penny. Stop scamming people.

I have sent these to HMRC, and spoke to fraud helplines.

Will just keep ignoring you.

Repulsive company

0 stars if I could

9 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,
Thank you for your message. We'd like to resolve this for you as quickly as possible, but unfortunately, we can't find your information. Could you please send us an email with your order or customer information? Then we can immediately start working on a suitable solution. reviews@terminationexperts.com
We look forward to hearing from you!

Rated 1 out of 5 stars

So after my last review these scammers…

So after my last review these scammers have emailed me again trying to extract 52 euros out of me but I will not deal with low life scammers they should be ashamed frightening old people like myself and they should be closed down scammers

8 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Thank you for your message.
You indicate that you are still receiving reminders, and we understand that this causes frustration. We would like to clarify that we never obtain anyone’s personal details without their own active input. All information is always entered directly by the customer via our website, and the costs must be actively accepted before we prepare and send a termination letter. Without this confirmation, no service is carried out.
If you believe you did not place an order yourself, we would be happy to investigate this for you. We can provide you with the order evidence (including the acceptance steps) and a dispute form so that the situation can be reviewed and resolved transparently.
Please contact us at reviews@terminationexperts.com, so we can look into your case directly and ensure you no longer receive unnecessary reminders.
Kind regards,
Termination Experts

Rated 1 out of 5 stars

Still sending me letters via post after…

Still sending me letters via post after I blocked their threatening emails. Now saying I owe more money. Note this termination experts: I NEVER ENGAGED YOUR SERVICES AND WILL NOT BE PAYING ANY MONEY. CEASE FROM CONTACTING ME AND REMOVE MY DETAILS FROM YOUR SYSTEM IMMEDIATELY.
Edited 10/9 to update the situation l Elena from termination experts has reached out to me several times despite numerous and countless requests to cease contact, they have refused to remove my personal data and are now threatening debt collectors! I'll say it here since they are not taking on board what I say to them, stop contacting me remove my data and lastly you are not getting one penny for something I didn't request

8 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for taking the time to write to us.
We have looked into your situation and sent you a solution by email.

We take this seriously and will do everything we can to resolve this matter satisfactorily.

Please do not hesitate to contact us if you have any further questions.

Rated 1 out of 5 stars

I have no intention of paying any money…

I have no intention of paying any money to this firm .they threaten you with leagal action.so I challenge them to take me to court, or cease sending me threatening letters

7 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for your message. We would like to resolve this issue for you as quickly as possible, but unfortunately we are unable to find your details. Could you please send us an email with your order or customer details? We will then be able to get started right away on finding a suitable solution. reviews@terminationexperts.com

We look forward to hearing from you!

Rated 1 out of 5 stars

Absolute Scammers

My friend accidentally went on their website to help me cancel the winsim subscription and put my details in. Now they are harassing me with emails and letters. The one thing which is strange is that when I contacted them they don't have any official address in Germany and a customer service. They just mentioned that they only have email to communicate , no representative no contact details. The funny part is that the cancellation letter they showed me claiming they sent it was in English and the company with whom I want to cancel the subscription deals everything in German.

5 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for contacting us. We are ready to help you, but we need some additional information from you.
Would you please send us your order or customer number by email? We will then ensure that you receive assistance as soon as possible. reviews@terminationexperts.com

Kind regards, and thank you in advance!

Rated 1 out of 5 stars

Deceptive Practices and Harassment

I am writing to file a serious complaint against Termination Experts for engaging in deceptive business practices and relentless harassment.

My unfortunate interaction with this company began when I mistakenly believed their website was the official cancellation portal for Total AV, a legitimate antivirus service I wished to terminate. Upon this misunderstanding, I logged into their site and requested to cancel my Total AV account. They processed this cancellation.

However, one week later, I received an invoice from Termination Experts for £32. Confused but wishing to resolve the matter, I paid the invoice when a payment reminder arrived a week after that.

To my astonishment, I then received a second bill for the same amount. The justification was that they had allegedly processed a second termination request for the same account on the very same day as the first. This claim is illogical and demonstrably false, as one cannot cancel a single account twice on the same day.

I wrote to the company to explain this obvious error and dispute the fraudulent charge. Despite my clear communication, they have completely ignored my reasoning and have chosen to engage in a campaign of harassment, bombarding me with repeated emails and physical letters demanding payment.

It is my firm belief that this company operates a scam designed to exploit consumers. Their practices are predatory, and they continue to cause significant stress. I would strongly advise all consumers to avoid them entirely.
__________________________________________________________

Termination Experts have asked for the following information:
Email address and the Order numbers:
The Order for the paid subscription: FLYF8078683647
The Order number for the disputed subscription: VNDP8997334221

7 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for contacting us. We would like to help you as soon as possible, but we need some more information from you.
Could you please send us an email with your order number or customer details? We will then get to work on your request right away. reviews@terminationexperts.com

Thank you in advance—we are here to help!

Rated 1 out of 5 stars

Fraud company

This is a fraud company sending me letters about payment which one I don’t know even I don’t know where they sent letter for cancellation.
I send them many emails that I didn’t send them any request and when first time I received email from them after that probiller trying to take money from my account.
They said they will investigate this matter but no they are only blackmailing me and threatening me that if I don’t pay they will send debit collector but i will not pay them i will take a legal action against him and also going to make a complaint in police and in cyber crime department. At

6 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for your message. We have investigated your situation and have sent you an email with a possible solution. This is our top priority and we are doing our best to resolve this for you as quickly as possible.

If you have any further questions, please do not hesitate to contact us.

Rated 1 out of 5 stars

They will keep asking for payments even…

They will keep asking for payments even if you paid. Scammers. Do not pay the emails never end.

5 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for taking the time to write to us.
We have looked into your situation and sent you a solution by email.

We take this seriously and will do everything we can to resolve this matter satisfactorily.

Please do not hesitate to contact us if you have any further questions.

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