Building overall is nice, good amenities, everything you need! security could be increased though. The management team is really kind and helpful, Tida was my property manager whilst I was there, an... See more
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Vonder is a tech-enabled, extended-stay lifestyle platform that redefines modern living by offering beautifully designed spaces prioritising experiences within a vibrant community. Tailored for digital nomads and young professionals, Vonder transforms long-term residential living by providing a home away from home while fostering connections and encouraging urban exploration. Our Vonder App enhances convenience and community engagement, connecting members with local cultures and adventures.
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London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 2 weeks
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I experienced a very smooth and safe transition when moving to my new flat. The staff is very cooperative, kind, and supportive. In a nutshell, I have received great service.
This company is also well in communication.

Reply from Vonder
The reception staff are always taking long breaks lasting hours during the night shift. Especially Nico. The fire alarm rings frequently, even sometimes in the middle of the night! The room itself is good, A bigger sink would be a big plus as washing the dishes in the small sink is a nightmare.

Reply from Vonder
The service is awesome they replied my every mails within a minute, and I have been their apartment, no problems occured in my 8 month stays, I look forward to book an apartment with them.

Reply from Vonder
The overall environment was really pleasant loved how the staff here treats you soo well sorcha, aggie and eitam all really great people. Loved the experience over at Vounder Wembley.

Reply from Vonder
Great experience. Aggie has been so great helpful and kind too!

Reply from Vonder
Wow. Just wow. I must have completely misunderstood what it means to live in a residential building. I thought I was paying for a safe and secure home, but apparently, the real goal here is to turn the place into a budget version of a social club. My bad! Clearly, I should be more appreciative of the free pizza nights while dealing with broken doors, strangers coming and going like it’s a hotel, and residents sleeping on couches in common areas because that’s just normal in a building like this, right?
Just so we’re clear: the issue here is not Guy—despite your desperate attempt to make this about him. My concerns are about:
1. The building turning into an Airbnb hub, with unknown people constantly coming in and out. I’m not interested in “networking” with random short-term guests who don’t respect the place, fight in the halls, or refuse to leave and threat the concierge and myself. Until I called the police to take action as she was not registered on the system.
2. Safety concerns that only seem to be addressed after public complaints. What a magical coincidence that the front door was finally fixed right after my review. Almost like it wasn’t a priority until it was embarrassing for management.
3. People sleeping on couches in common areas—happened three times this week alone, as I’ve shown in my attached pictures (goggle review). But sure, let’s focus on community spirit instead (pizza free, brunch free, yoga free and so on). As Maria Antonieta used to say to her French people: "give them brioche!!!”
4. Serious maintenance issues being ignored. Should we talk about the resident who has been without water for a month while management does absolutely nothing? Or is free brunch supposed to make up for that too?
5. The complete lack of communication. We have asked for a resident meeting multiple times. Why is management refusing to meet with us? Why do emails go unanswered for months, yet suddenly, when I leave a review, I get a generic, copy-paste response?
And now, to top it all off, you have the audacity to act "surprised" by my feedback asking me to write directly to your email instead of going public?—as if these issues somehow don’t exist because you ignored them long enough? As if I was just supposed to be grateful for whatever crumbs of attention management decides to throw at us?
Since reviews seem to be the only way to get a response, don’t worry—I’ll keep writing them. Over and over again. Until you stop treating this building like a glorified Airbnb and start treating it like the home residents actually pay for.
Omri was fantastic and really helpful with our viewing and progressing with making an offer on a property.

Reply from Vonder
I had a viewing this week in the parkside site.
To be honest, it is a very impressive buildng and I am moving in next week thank to Guy, the manager of the building who runs the viewing for me.
He is so kind and professional, explains me everything for the little details and he was so patient with me and partner.
More over, he is so responsive also after his work hours (I assume, as we communicated at like midnight haha)
Any way I just wanted to big him up and recommend about this site!!!

Reply from Vonder
I am living in Vonder Parkside and I love this place! Cool events, brand new amenities! Aggie is always in a positive mood and happy to talk! The team is amazing and can’t wait for the rooftop events!

Reply from Vonder
am very satisfied with this company, and the most important factor in renting this house was Mr. Joseph. On the first day, he patiently presented the house, and I can say that he is very professional in his work.

Reply from Vonder
I made a party in the building for 20-30 people in the communal area for my birthday.
Guy, our building manager helped me to organise everything properly, and more over, he was available even when he was off work, to help me to set up the cinema room when we wanted to watch a movie all together.
Very efficient and appreciates. Great staff

Reply from Vonder
I moved to the building four years ago
And in the last year The management company been changed. Finally!!
and our new building manager (Guy) came and took over the building perfectly. He organized amazing events and I really enjoy the yoga classes.
Our roof terrace is very nice big and peaceful.
Very recommended!

Reply from Vonder
I was very impressed with the new apartment complex and the efforts made in showing me the various opportunities.

Reply from Vonder
The whole team was amazing but I highlight Omri Kanfi did an excellent job, very polite, attentive, kind, friendly.

Reply from Vonder
Omri was really helpful throughout the process and helped us to find the right fit for our needs. The property has good facilities and is in a great location close to town.

Reply from Vonder
I was warmly welcomed by Omri, he was knowledgeable, friendly, patient and positive. I felt valued and very comfortable immediately in the property.

Reply from Vonder
Went for a viewing, and the viewing agent Omri was very friendly and answered all the questions I had.

Reply from Vonder
It was quite difficult to get hold of anyone at first, then while signing it went all quick, but afterwards a lot of questions would take days to be answered if at all. Otherwise, the process was very easy and smooth.

Reply from Vonder
My stay at Vonder Claritha Bernhardt Str. has been very pleasant. The Service has always been great and on time. Overall i had a very good experience and i would visit again any time.
Thank you again for the pleasant stay.

Reply from Vonder
Overall great experience, the people I was in contact with have been kind open and friendly, special thanks to Omri for helping me in sorting out a miscommunication and salvaging a great deal on my flat

Reply from Vonder
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