Vonder Reviews 

The stay was amazing, The service was great. Very tidy and clean. Aggie was very friendly and helpful her kindness made the whole experience even better. I really enjoyed my stay at Vonder.

I rented a flat in Berlin for a planned three months but left after 1.5. Thankfully, they were flexible and allowed me to end the contract early, only charging for two months, and returned the deposit promptly within four weeks.

The room was clean, comfortable, and mostly as advertised, though it was noisier than expected and located on the first floor despite photos showing a higher floor.

The move-in process was inconvenient, requiring me to travel across the city to collect keys, and the welcome information lacked details such as mailbox names and a complete inventory (e.g., no knives or chopping boards despite “equipped kitchen” being listed).

A major issue was my flatmate, who ignored house rules, making the apartment feel unsafe and unclean. My complaints received very slow responses, and the rules were not enforced. It would also help if tenants were informed when new flatmates move in to make the experience more welcoming.

Overall, the company was fair, but poor communication and lack of enforcement around tenant behavior significantly impacted my stay.

Guy was on point and informative throughout the process, from beginning to signing. Really appreciate the speed and responsiveness.

Poor customer support. Nobody replies to emails, no one answers any calls.

It’s the most comfortable way of living ever, the price is great and the staff amazing!

Joseph demonstrated a commendable level of professionalism and friendliness. ⭐️

I did my viewing with Joseph and it was really great, he helped me through every process and made it quicker and efficient

Good place to stay

This company took over New Horizons Court TW8 9GQ from 1st Aug. They only cared about if the rent is paying into the correct account and nothing else!
No one is replying emails with ongoing repair issues! We just had a cut off power, cut off water, and there is no one to help! Please stay away from the company if you are a tenant!

Great 👍 everything is cool 👌

One star is overrated for this company. For those who see this message, please avoid Vonder at all cost, unless you want to experience all the nuances we have been through.

I haven't seen a property management could be as bad as Vonder. Basically no one is going to reply your email unless they want to get money from you. No one will be at the concierge. You will have very poor WiFi and no one will come to fix it. No one is cleaning your exterior windows. But, every year they are going to increase your rent by fixed 5%.

You deserve better, really.

Just dreadful experience as a management company.
Don’t reply to emails. Send wrong information when they finally do.
Leak confidential tenants information via emails. I don’t know how that company is ran but something has to change

Joseph was great to work with — professional, friendly , and really listened to what I was looking for. He showed me flats that actually fit my needs and were never pushy. Made the whole process smooth and stress-free. I had a great experience with Vonder because of him. Thanks

It was a great six months there. I didn't even worry about a single thing when I moved in. Until my move-out day I didn't encounter a problem. Rooms are a bit small but you have everything you need. Heating and air conditioning is fine both winter and summer was comfortable. If ever need a place to stay %100 this is the place!
Sincerely,
M. Cerci

We had a great experience viewing a flat with Joseph. He was punctual, friendly, and very knowledgeable about the property and the local area. He answered all our questions clearly and made us feel comfortable throughout the viewing. Joseph was professional, helpful, and genuinely enthusiastic — which made a big difference. We really appreciated his time and would definitely recommend him to others looking to rent!

I had a great experience viewing properties with Joseph. He was kind, friendly, and very informative throughout the process. He took the time to answer all my questions to the best of his ability and made me feel comfortable every step of the way. His professional yet approachable manner made the whole experience smooth and enjoyable. Thank you so much Joseph!!

Joseph was Really helpful

Joseph was great at taking us around and explaining all the facilities tenants have access to. Totally loved our viewing experience :)

I’ve been living in Wembley park for a while now and was initially planning to rent with Quantain ( a huge brunch in wembley), I have decided to move forward here because of Pablo and Iga. And still one thing that really stands out is the team. Right now you’ve got Eitam, Tal, Agi and Sorsha ( hopefully I didnt mixed up the names ) based in the office always friendly, helpful and actually involved with what’s happening around the building.

Before them, there was Pablo and Iga, and they also did a fantastic job!

David Frai of Vonder lettings showed a number of flats today.
He gave plenty of time to see the four flats and were not rushed and answered all the questions and more.
Thank you David for a stress free individual experience - you were exemplary.We will continue for another year with you.