Voltex Electrical NZ Reviews 

1,474
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and reliability of products, often highlighting the valuable warranties provided. People frequently commend the fast delivery service and efficient order processing, noting the ease of online ordering and quick dispatch. The staff are also recognized for their helpfulness and excellent service. Though some customers occasionally received items that were faulty or incorrect, the company was noted for quickly replacing them. Additionally, many people appreciate the extra goodies like lollies included with their orders.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality, reliability, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt and... See more

Service

People report positive experiences with service, often highlighting its speed and efficiency. Customers... See more

Order

Consumers find the ordering process to be a positive experience, often highlighting the ease of ordering and... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You guys have to be the most supportive supplier I've dealt with, the warranties on your product is a good selling point for my customers, I offer a 10 year workmanship warranty on my work and having... See more

Company replied

Rated 5 out of 5 stars

A company that excels both in quality of products, price and service. Their constant improvement over the years with their innovative products and a backup team that are ahead of the game when it c... See more

Company replied

Rated 5 out of 5 stars

As a small electrical firm, voltex allows me access to great prices only available to the tradies. They have quick turn around and usually come with lollies in the delivery box. They have good follow... See more

Company replied

Rated 5 out of 5 stars

Voltex have always been amazing to deal with. Their timelines are fantastic, and the products are of very good quality. If I ever have an issue with anything or a faulty item, they pay me to replace i... See more

Company replied


Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is the manufacturer and New Zealand direct distributor of Voltex electrical accessories.

Voltex Electrical NZ

Written by the company

Voltex Electrical Accessories is a New Zealand electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to NZ's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,474)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very positive experience.

Fast turn around of product when ordered. Competitive price also great follow communication by the team. Keep up the good work.

1 February 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Gerry! 😊

Rated 5 out of 5 stars

Amazing in every way jave just put…

Amazing in every way jave just put another fellow sparky onto you guys to set up an account, cannot fault.

27 January 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Jed! We really appreciate it! 😁

Rated 5 out of 5 stars

As a small electrical firm

As a small electrical firm, voltex allows me access to great prices only available to the tradies. They have quick turn around and usually come with lollies in the delivery box. They have good follow up support also.

18 January 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Andrew! We really appreciate it!😁😁

Rated 5 out of 5 stars

Good prices

Good prices, prompt delivery.

14 January 2026
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Reply from Voltex Electrical NZ

Awesome, thanks Paul!

Rated 5 out of 5 stars

Simple, efficient quality makes a job…

Simple and efficient systems make a job easy for ordering top quality products, also always available on the phone for a question or services

5 January 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Ryan! 😁

Rated 4 out of 5 stars

Always good to deal with

Always good to deal with ,
Happy to back their products
Good supourt

17 December 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Will!

Rated 2 out of 5 stars

Tired of screws that you can not use

Tired of screws that you can not use, replacing faulty items. Waiting to the following night for items to turn up at my doorstep, thus customers waiting 2 days to either do a job or replacing faulty items

23 December 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Hey Neil, I am very sorry you have had this experience. If its okay with you someone will be in touch soon to discuss the issues you have been having Neil. Sorry again, cheers - Voltex Customer Service

Rated 5 out of 5 stars

Gear is cheaper than my norma

Gear is cheaper than my normal wholesaler and as good. Arrives promptly

7 December 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Happy New Year Johannes!
Thanks so much for your review😁

Rated 5 out of 5 stars

Fast super service

Excellent service as always, super gast delivery, nothing is ever a problem.
Thank you.

2 December 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Craig! 😁

Rated 5 out of 5 stars

I have always found the Voltex team…

I have always found the Voltex team extremely courteous ,knowledgeable and their service is excellent its a pleasure doing business with them

24 November 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much for your review Peter!
We are looking forward to continuing to work with you this new year! 😁

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