Voltex Electrical NZ Reviews 

1,472
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent product quality and strong warranties. The service consistently receives high praise, with many highlighting the staff's supportive, friendly, and efficient approach. People also appreciate the seamless ordering process, often described as easy and efficient. Many customers consistently highlight the exceptionally fast and reliable delivery service, often receiving orders the next day. People also frequently mention quick turnaround times and excellent communication throughout the process. The inclusion of small gifts like lollies in deliveries is a pleasant surprise that many reviewers appreciate.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its good quality, reliability, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the prompt and... See more

Service

Reviewers mention positive feedback about service, consistently praising its speed, efficiency, and... See more

Order

People report positive experiences with order, highlighting the ease of ordering and the quick delivery of... See more

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and engaging.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You guys have to be the most supportive supplier I've dealt with, the warranties on your product is a good selling point for my customers, I offer a 10 year workmanship warranty on my work and having... See more

Company replied

Rated 5 out of 5 stars

A company that excels both in quality of products, price and service. Their constant improvement over the years with their innovative products and a backup team that are ahead of the game when it c... See more

Company replied

Rated 5 out of 5 stars

As a small electrical firm, voltex allows me access to great prices only available to the tradies. They have quick turn around and usually come with lollies in the delivery box. They have good follow... See more

Company replied

Rated 5 out of 5 stars

I'm always amazed at the service. Very rarely is items out of stock. Awesome communications throughout the sale and in the case of our last purchase it came overnight to the South Island. Love dealing... See more

Company replied


Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is the manufacturer and New Zealand direct distributor of Voltex electrical accessories.

Voltex Electrical NZ

Written by the company

Voltex Electrical Accessories is a New Zealand electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to NZ's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,472)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No issues at all

No issues at all. When I received 3 mechs with 2 having different font they quickly replaced for 3 matching ones.

6 March 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Hey Shane, thanks so much for sharing your feedback! We really appreciate it! 😊

Rated 5 out of 5 stars

Service

Service, backup and product selection. Mostly service- a lot of electrical products out there but consistently high levels of customer service is the standout for SM Electrical.

25 February 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Stephen, we really appreciate it! 😊🙌

Rated 5 out of 5 stars

Always a great service

Always a great service, delivered quickly, never had any problems with switchgear or fittings all are manufactured to a high standard hence the 25 year warranty of which I have never thus far had to use.

18 February 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much David! We really appreciate it! 😁

Rated 5 out of 5 stars

Great Service

Very easy to deal with - prompt delivery

11 February 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much! 😊

Rated 5 out of 5 stars

Quick and easy

Quick and easy
Great knowledge

3 February 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks for that Lisa, if you need anything else be sure to reach out! Cheers - Voltex Customer Service Team 😁

Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding. Really helpful staff.

8 February 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks for the review Mark, that's awesome we are to have been able to help! Cheers - Voltex Customer Service Team 😁

Rated 5 out of 5 stars

was great with customer service

was great with customer service, Marcus helped alot on our issues

2 February 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Wow thanks Daniel! I will be sure to pass this on to Marcus for you! Cheers - Voltex Customer Service Team 🍻

Rated 5 out of 5 stars

brilliant service

brilliant service, great products and excellent delivery service

4 February 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Toby! 😁

Rated 5 out of 5 stars

Amazing service

Amazing service. Ordering is a breeze and delivery is prompt. Great range of products as well as cool free gifts

2 February 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Damian!

Rated 5 out of 5 stars

Very positive experience.

Fast turn around of product when ordered. Competitive price also great follow communication by the team. Keep up the good work.

1 February 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Gerry! 😊

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