VOLTA CHARGER Reviews 

455
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional build quality, innovative design, and overall reliability of the charging accessories and power banks. Many people find these items extremely useful, convenient, and practical for both daily work routines and frequent traveling. Some reviewers were not happy with the customer support and unexpected shipping delays encountered during busy periods. Consumers experienced long waiting periods to receive orders, while some noted missing accessories and completely unresponsive service teams. A few users also mentioned occasional issues with product durability, such as broken connectors or faulty magnetic tips over time.

What people talk about most

Product

Clients share positive opinions on product, highlighting how useful magnetic adapters and power banks are for... See more

Quality

Reviewers mention positive feedback about quality, noting that items arrive safely and work seamlessly with... See more

Customer service

People report ambiguous experiences with customer service, as many reviewers praise the fantastic support,... See more

User experience

Customers had positive experiences with user experience, finding the chargers very easy to use and convenient... See more

Order

Users describe ambiguous interactions with order experiences, as reviewers report mixed encounters with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a customer of Volta since 2018, and used most of their products (Volta XL, Volta 2.0, Spark, MAX, VoltaGo, VoltaGo MAX, etc). With the understanding that it's a small outfit, I've been p... See more

Company replied

Rated 5 out of 5 stars

I have been using their Volta Max cables for awhile and I'm super happy with it. Last year I switched almost every cables at home and work to the Volta Max and they are working great for me. I also... See more

Company replied

Rated 5 out of 5 stars

I have been backing up Volta products from start, VoltaGo, Volta max cable, travelGo Adapter and so on.. total 7 orders I presume. Best company to take care of customers and top notch qualit... See more

Company replied

Rated 5 out of 5 stars

The Volta team provided a hassle free experience when I was purchasing their charging cables. The cables were of excellent quality and their customer experience was even better! Edit: Your cust... See more

Company replied


Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

Power any device with a micro USB, USB C (Universal/Android) or Lightning port (Apple) as VOLTA ‎features cross-device compatibility. 1 cable for all devices.


Contact info

4.1

Great

TrustScore 4 out of 5

455 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(455)

48 reviews in the last 12 months

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Rated 1 out of 5 stars

Waited three months to use it for a week!!!!

First, it took forever to arrive. Then, when I started using it, the magnetic connection was not secure at all - it would detach if you look at it sideways. Then, one day, I saw a weird protrusion from my laptop‘s USB port. The part that sits in the port had split from the rest of the unit that attaches to the cable! I didn’t even think that’s possible as I thought each of those tiny adapters is a discrete whole piece. Wires were protruding from it and it could not get reattached. So I waited three months to use this POS for one week before it broke. Don’t be stupid like me!

19 November 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hi Jodie,

Sorry to hear about your experience and the issues you faced with both the delivery delay and the magnetic adapter. This is not the experience we want for any customer.

Please reach out to us at support@voltacharger.com with your order number so we can personally investigate this and make it right for you.

Rated 5 out of 5 stars

Chargers are great!

Chargers are great, with good build. If you own multiple devices like I do, including a monitor, then this will be perfect for you. It's been about 2 years since my first cable which is still holding up, and I just got my second cable and an adapter.

10 October 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thanks for the support! We are glad to hear the build quality has held up over time and that the Volta setup is working perfectly for all your devices, including your monitor. Thanks for being part of the Volta family.

Rated 5 out of 5 stars

A reliable charging solution

The Volta max cable is a perfect addition for my gadgets. Been using the cable for while and it’s the best choice I’ve made.

13 August 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thanks for the support! We are glad to hear the Volta MAX cable has been a reliable charging solution for your gadgets and that it’s been one of your best choices so far. Thanks for being part of the Volta family.

Rated 5 out of 5 stars

Fantastic experience with Volta…

Fantastic experience with Volta Charger. They have quality products and very responsive customer support. Always a pleasure dealing with their team.

I'm really happy with both the product quality and the support team. Fast response great communication from Start to finish. Highly recommend

24 October 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thanks for the support! We are glad to hear you had a fantastic experience with Volta Charger, and that both the product quality and customer support met your expectations with fast, clear communication throughout. We truly appreciate the recommendation. Thank you for being part of the Volta family.

Rated 5 out of 5 stars

A brand I trust and go back to

Participated in multiple kickstarters from them and also bought from the official website at least 4 times.
Always got my orders either from kickstarter or the website and the time I was having a problem, the team corrected the situation quickly.

13 September 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thanks for the support and for sticking with us across multiple Kickstarter campaigns and orders over the years. It really means a lot to hear that your experiences have been consistent from delivery to support when things needed fixing.
We are especially glad the team was able to step in quickly whenever you had an issue. That is exactly the standard we aim to keep.
Thanks for being part of the Volta family.

Rated 3 out of 5 stars

Great product. The creator wasn't completely honest when setting his Kickstarter pricing.

The creator wasn't completely honest when offering 60% off to potential backers with an add showing $300 crossed out and $125 as the special price but after the campaign was over he continued to sell at $125 or close to it. It's a great product works perfectly great quality case. Would be 5 stars otherwise.

14 August 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thanks for taking the time to share your feedback and for highlighting both what you like about the product and where your concerns are. We’re glad to hear you find the Volta charger works well and that the quality and case meet your expectations.

We also hear your concerns around pricing and transparency during the Kickstarter campaign. That kind of feedback is important and we take it seriously as we continue to improve how we communicate with our community.

Thanks for being part of the Volta family.

Rated 5 out of 5 stars

Their magnetic cables are a great…

Their magnetic cables are a great product, which has worked very well for me.
They are very active on their discord, I got help pretty quickly when I needed it.
I will definitely order from them again.

25 August 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thanks for the support! We are glad to hear the magnetic cables have been working so well for you and that you were able to get quick help through our Discord when you needed it. We really appreciate you choosing to order from us again. Thanks for being part of the Volta family.

Rated 5 out of 5 stars

The team and products @ VOLTA CHARGER…

The team and products @ VOLTA CHARGER are GREAT! I am a backer of the Volta-Max cable launch and have been a customer prior to that. Their magnetic cables are awesome and save on device port wear and tear! Launching a new product can be challenging and the team @ VOLTA CHARGER kept customers like myself, "in the loop" during the entire process. VOLTA CHARGER's customer care team is professional, knowledgeable, responsive and fair. The entire company consistently maintains their focus on the customer.

24 August 2025
Unprompted review
Rated 5 out of 5 stars

VOLTA CHARGER—A Company That Takes Care of You

Trustpilot limits the space for reviews, so I must redo this to make it fit within the constraints.

TL;DR:
Volta Charger cares for their customers more than almost any other company I've interacted with. I have never experienced a company who from the top on down values customer satisfaction 100%. Lots of companies promise this, but Volta Charger delivers.

The Story in Brief:
I participated in the Kickstarter for the Volta MAX. I ordered 3 black MAX cables, 2 extension cables, 2 tip cases, and some extra tips. I received my order rather quickly despite the issues, but received 2 red cables and 1 black. I reached out for a swap, and was kindly asked to wait for months on end as they took care of everyone who had not yet received their products first. Eventually I received my replacement free of charge (even letting me keep the original red I wished to exchange), but after waiting a week or so to try it out I discovered the cable was catastrophically defective on first use.

Upset, I updated my review here on Trust Pilot and wrote off Volta Charger. However, the CEO himself saw my review and would not stand for such a failure. He personally reached out to me directly offering a solution. I explained in detail what happened, and he validated that the particular cable I received is not at all the quality Volta Charger expects of their products, and he immediately shipped me a replacement cable (one of the new TPU Blue cables, giving me 2 now as I had already purchased 1 for my car).

The Verdict:
I feel bad about updating my review from 5/5 to 1/5 in my frustration. However, Volta would not stand for this, so with humble satisfaction I shall update my review to again reflect the quality of service and product that Volta Charger provides. Through thick and thin, if you can stick with them and be patient and kind, they will gladly pay you back ten fold. I personally do not believe you will regret any purchases you make with Volta.

10 August 2025
Rated 1 out of 5 stars

Beware - "Lifetime warranty" sounds very nice in a sales pitch

Like many others, i have found that their "Lifetime warranty" doesn't last very long.
Their cables work fine but the tips breaks easily.
The only thing they offered was a discount to buy some new cables and tips. HMM

Reply to your answer:
You know that many people have had bad experiences with your tips breaking easily, why don't you keep them in stock then, is it because you think there's not that much money in doing that, i think the only thing you get out of doing what you're doing now is losing customers.
And you should write - Limited Lifetime Warranty - so it matches reality.

4 August 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

We’re truly sorry for your unsatisfactory experience.

Since 2017, we’ve produced the Volta 2.0 and Spark lines, but with the rapid evolution of modern charging technologies, these older cables are now unable to deliver the fast-charging performance required by most recent devices, meaning they can no longer meet our original promise to customers.

As part of our warranty policy, “lifetime warranty” coverage ends when a product is officially discontinued. The shift to our latest Volta Max line was a necessary upgrade to keep pace with today’s devices, and we completely understand that this can be disappointing for long-term customers.

That said, we’d like to help bridge the gap. One great solution is the Volta Magnetic Adapter, which lets you keep using your existing premium cables while enjoying the convenience, protection, and improved magnetic connection of our latest designs, without having to buy entirely new setups right away.
https://www.voltacharger.com/pages/volta-mag-adapter

We’ll follow up directly on your case to offer the best possible resolution. Your trust means a lot to us, and we’re committed to keeping you powered and connected for years to come.

Rated 5 out of 5 stars

Great products

Great products , bespoke hardware .

Working as a field engineer these products have helped me a lot .

Just to mention the founder of the business openly provided support & I am super impressed with this ! Thank you Volta Team !

15 July 2025
Unprompted review
Rated 2 out of 5 stars

Awful customer service and faulty MAX…

Awful customer service and faulty MAX cables. I was happy to kick in via Kickstarter knowing the product might be imperfect or delayed. It was both. But the customer service has been awful. The charger was not delivered according to instructions and was left in the rain. The USB end of the cable broke off before I could even start. They replied to my first email (my tone: polite but disappointed, def not rude) and then just stopped replying when it got too hard.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

They care about the users

I bought some Volta Max cables and a Volta Go, and the products work as expected. I experienced some issues with the delivery of my orders, but the support was helpful, and I got everything I ordered.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with Volta's various products.

I've been a Volta customer for several years, I've used many of their products including the Volta 2.0 and Spark cables. Their products are very high quality, have tons of features and stand above the competition.

I recently participated in Volta's kickstarter programs to get their newest products including the VoltaMax cables and battery pack. Adedayo, the owner of the company, was very transparent of the entire process, including various setbacks with production and getting the products to market, and he frequently consulted with customers like me to get our opinions and feedback for the upcoming products. Things with their recent kickstarter campaign took a lot longer than anyone anticipated, but ultimately everything ordered did come and has exceeded my expectations.

The Volta products are a bit on the expensive side, but you do get what you pay for and you won't regret it.

19 June 2025
Unprompted review
Rated 3 out of 5 stars

Bulky Design and Fragile Cable — Room for Improvement

While the Volta Max offers decent performance, the overall user experience is held back by its excessive bulk and weight. It’s not easy to carry around or fit neatly into a bag, which limits its portability. A slimmer, lighter design would make it much more practical for everyday use especially during travelling.

Additionally, the magnetic clip cable feels fragile and doesn’t hold up well with frequent use.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

all volta products are very good

all volta products are very good, we have reviewed them in terms of quality and design is also good. the price is also still affordable. Good job Volta team,we are waiting for the Volta team's breakthrough with its new products

29 June 2025
Rated 5 out of 5 stars

High quality products are worth a little wait

I've been using Volta products for a few years now, and recently upgraded from the Volta 2.0 to the Volta Max cables with their Kickstarter campaign, as well as backing the campaign for the VoltaGoMax powerbank. I'm very much happy with both the cables and the powerbank, though I've yet to test the powerbank "in the wild". I appreciate the quality of both products and enjoy the usuful added features for the cable, like the cover for the magnetic end and the velcro strap for easy organizing ad transport. I also like the packaging, which is simple, yet modern.
Being a Kickstarter backer, I very much appreciate the very open and direct communication about virtually every step from beginning of production, to quality testing, and finally, shipment. Delays are to be expected in my opinion, and I didn't mind having to wait a little longer if it means getting a higher quality, or sometimes outright improved product. Therefor, I fully recommend Volta to anyone looking for all in one cable solutions.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

It is my first time testing a product from Volta and what attracted me was their VoltagoMax during the kickstarter campaign. I love the large power bank capacity for travelling and the magnetic cable attachment. It supports ultra fast charging for S24 Ultra with wireless charging that can support up to 5 devices. I had issue with the arrival of the product to the designated shipping location and was furious about it, but after informing customer service. The issue was immediately fixed the day after to my surprise. I can tell Volta cares about their customer and I will be a returned customer that will recommend to others.

21 June 2025
Unprompted review

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