![Vivid Gold - Video Game Outlet [KE] logo](https://consumersiteimages.trustpilot.net/business-units/56b9eb5f0000ff000588b288-198x149-2x.avif)
Musah, First time I've had an easy time making an online purchase. The staff is incredible supportive particularly Clare who really took me through the whole process well.Shout out to James too.
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Amazing customer service! Solid transparency between customer and vivid gold! Bought my xbox series x and ps5 from them along with various other accessories and all items were delivered on time. If an... See more
Vivid Gold is top-notch in terms of service delivery, pricing and quality. In particular Victor is courteous, knowledgeable and very professional; Vanessa in sales is great with customers too. Got my... See more
Reliable equipment. They are prompt to respond and deliver immediately just as they say. I once had a set of batteries for my controller that weren't working after I bought them. I informed them and... See more
Company details
Written by the company
Your #1 Video Game & Multimedia Store in Kenya. Shop Online! We Deliver! You Game!
Contact info
No 2, ABC Court, Mukuyu Road, Off Northern Bypass, Marurui - Thome, Nairobi, Kenya
- +254724925236
- info@vividgold.co.ke
- vividgold.co.ke
4.9
Excellent
317 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Thank you Vivid Gold
Betty was super helpful, together with Vanessa. I experienced issues with my controller, but it was an easy fix. Everything works perfectly now. I'm now a happy member of the gaming community, all thanks to Vivid Gold.
2 July 2021
Unprompted review
VIIII--VIIID---GOLD
VIIII--VIIID---GOLD, ITS IN THE NAME!!
Golden service, VENESSA was a mile extra helpful, recommendations and advise to ensure I'd get the most out of my PLAYSTATION 5, packaging, delivery all top notch.
++ GAMERS DELIGHTED ++
25 June 2021
Unprompted review
Amazing customer service
Amazing customer service! Solid transparency between customer and vivid gold! Bought my xbox series x and ps5 from them along with various other accessories and all items were delivered on time. If anyone wants to purchase something ask for grace! She's amazing.
21 May 2021
Unprompted review
You prices are 👍
You prices are 👍.
Deliveries even better.
Your my first choice
18 May 2021
Unprompted review
Best customer service from Grace and…
Best customer service from Grace and Zack, Very good and genuine products ✅
18 May 2021
Unprompted review
Excellent customer service.
8 May 2021
Unprompted review
Excellent Service
Excellent customer service from Victor. I got what I'd requested for so quickly.
Would highly recommend and I'm definitely shopping with Vivid Gold again.
4 May 2021
Unprompted review
Superb service
Superb service, excellent execution. Great customer service and satisfaction. Requested for V-bucks and I got it within no time.
Thank you.
24 April 2021
Unprompted review
Dope service each time I shop there
Amazing service and always happy to converse with the vivid team. Prompt and dope service that’s for sure. A+
31 March 2021
Unprompted review
Great customer service
Great customer service by attentive sales representatives. Keep it up.
25 March 2021
Unprompted review
Very nice service offered by the able…
Very nice service offered by the able customers service personnel at the shoo
3 March 2021
Unprompted review
Professional and Quick
Excellent customer experience as usual from Winnie. Got my game very fast. Good job Vivid Gold! Now just give us more discounts :)
26 February 2021
Unprompted review
Got my products as advertised
Got my products as advertised! Very happy customer.
4 February 2021
Unprompted review
Vivid has the kind of sales…
Vivid has the kind of sales representative that have top class service.Kudos to Anne and Vanessa!!
17 December 2020
Unprompted review
Fast and reliable.
Bought a device from out of town. Prompt feedback to queries and very fast shipping. I highly recommend this seller and would be glad to do business with them in the future.
15 December 2020
Unprompted review
Excellent service
Excellent service, as a regular customer I vouch for Vivid Gold.
10 December 2020
Unprompted review
Excellent job
5 December 2020
Unprompted review
Great service all around
Great service all around. Delivered the video games as requested. Keep up the good work!
28 November 2020
Unprompted review
Excellent service.
28 November 2020
Unprompted review
I bought from Kisumu
I bought the goods from Kisumu. They consulted in real-time via messenger and received the goods the day after purchase. He explained the whole process of buying. It's slightly more expensive than other vendors, but it's enough because it's reliable and good service.
21 November 2020
Unprompted review
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