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Rated 5 out of 5 stars

I've been ordering from Vitafy for many years now and have always had perfect service. Highly recommended!

Rated 4 out of 5 stars

I like vitafy very much! The deliveries have been quick and correct so far. I order in switzerland and the shop has a good price-performance ratio. But in Nov. 21 i received a Blueberry-Cheesecake W... See more

Rated 3 out of 5 stars

Dear Vitafy Team the pckage arrived and one glas of the 4 I had ordered is broken! With the ampunt that no sugar options are priced I would expect better packaging or at least a breakable lbel on th... See more

Rated 5 out of 5 stars

Delivery time is fine, no extra cost at customs or anything like it. I like the products and the bulk(y) packaging.

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4.3

Excellent

TrustScore 4.5 out of 5

725 reviews

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Rated 4 out of 5 stars

Good products and service but soso packaging

Good products and fair prices but each time at least one of the Tahini or Peanut butter containers is leaking and the oil is spilling all over the place. But I must say the Vitafy customer service replies immediately and gave me a refund on the leaked product and a small voucher as an apology for the spilled box. I hope Vitafy will put some tape around the lids to prevent leakage in the future.

11 August 2021
Unprompted review
Rated 3 out of 5 stars

Manual override protocols

I accidentally chose the wrong address when ordering. After the initial order there was no possibility for changing my address. Also they didn't send an E-mail address to the deliverer, thus I didn't receive any E-mails when the delivery failed due to the false address.
There should be the possibility of manual overriding the fully automated order and delivery process.

29 July 2021
Unprompted review
Rated 1 out of 5 stars

Delivery took too long…

I ordered a tiny jar of creatine expecting for it to arrive in 3 to 4 days but it took 8 days. Too much. I ordered an inclinible bench in another website, and it took only 2 days to deliver. I don't think I'll order anything again from Vitafy.

27 July 2021
Unprompted review
Rated 5 out of 5 stars

I am happy with Vitafy

I am happy with Vitafy, I use to order their products at least once a month.
No worries if I have to wait some (unexpected) more day for the delivery. That's probably a matter of DPD ... :)

19 July 2021
Unprompted review
Rated 1 out of 5 stars

ZERO STARS

Nun haben sie endlich diese Grossleistung erbracht, und das Paket zugestellt, beim zweiten Versuch! Gratulation!!!

Das man von vitafy nicht allzu viel erwarten kann, haben wir zwischenzeitlich mehrfach bestätigt bekommen... aber BITTE... wenigsten hättet ihr darauf achten können das Produkt genügend zu polstern, damit eben die Box NICHT aufplatzt. !!!!!!!!! Man merkts... da arbeitet ein deutsches Unternehmen.... Da wird Inkompetenz und Unfähigkeit definitiv sehr gross geschrieben.

Dies war unsere erste und GARANTIERT LETZTE Bestellung.

IMMERHIN DIE RECHNUNG UND AUFFORDERUNG DIE RECHNUNG ZU BEGLEICHEN... DAS HAT GLEICH MEHRFACH GEKLAPPT!!!

Now they have finally achieved this great achievement and delivered the package on the second attempt! Congratulations !!! In the meantime, we have received several confirmations that you cannot expect too much from vitafy ... but PLEASE ... at least you could have made sure to pad the product enough so that the box does NOT burst open. !!!!!!!!! You can tell ... a German company works there ... Incompetence and inability are definitely very important. This was our first and GUARANTEED LAST order. ALWAYS THE INVOICE AND REQUEST TO PAY THE INVOICE ... THAT HAPPENED SEVERAL TIMES !!! The invoice will be paid at the end of the month. NOW YOU HAVE TO WAIT !!!

1 June 2021
Unprompted review

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