VistaPrint CA Reviews 

29,602
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 5,974 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the outstanding print quality, beautiful design options, and the remarkably fast delivery times that consistently exceed expectations. People also find the online ordering platform very user-friendly and appreciate the responsive, helpful customer service team when questions arise. However, some people mentioned that their orders occasionally arrived damaged or suffered from noticeable printing mistakes. Others noted that certain shipments experienced unexpected delivery delays or poor handling issues during transit. A few consumers also experienced issues where fonts, text alignment, or image clarity did not match expectations.

What people talk about most

Product

Customers had positive experiences with product, noting that items like business cards, photo books, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent materials, brilliant... See more

Order

Reviewers highlight positive aspects of order satisfaction, noting fast delivery times and helpful customer... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and orders... See more

User experience

Reviewers mention positive feedback about user experience, describing the website and design tools as clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My last order actually came damaged but I was able to get ahold of someone right away and I am extremely pleased with how I was treated and that they are replacing my damaged product. I have always lo... See more

Company replied

Rated 5 out of 5 stars

Vistaprint has been able to fill our requests at the Maritime Painted Saltbox Fine Art Gallery with speed, accuracy and wonderful results all summer long. The banners are a big hit for our clients, Ou... See more

Company replied

Rated 5 out of 5 stars

Great quality! The colors were perfect the thickness was great and my daughter in law was thrilled with her business cards. She can happily start her nails business journey professionally and her card... See more

Company replied

Rated 5 out of 5 stars

You came through again! Top quality printing, and responsive service when i had questions. My cards arrived several days before expected which was a happy surprise. Excellent and impressive. I can alw... See more

Company replied


4.4

Excellent

TrustScore 4.5 out of 5

30K reviews

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4.4

All reviews

(29,602)

5,905 reviews in the last 12 months

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Rated 2 out of 5 stars

The colors are not accurate

The colors are not accurate. The image and the background is dark and doesn't go well with the business card design.

4 September 2026
VistaPrint CA logo

Reply from VistaPrint CA

Thank you for taking the time to submit your review. We’re sorry to hear that the colors did not come out as expected and that the darker image and background did not complement your business card design. We want to make this right and have emailed you details geared toward providing a resolution to your concern, and we look forward to making the result of future visits more favorable.

Rated 5 out of 5 stars
VistaPrint CA logo

Reply from VistaPrint CA

Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again.

Rated 5 out of 5 stars

Custom coasters

We had custom Coasters and Bags made for a customer event... and they LOVED them. The quality of printed items was excellent and items were received when promised. The client loved them so much they want more!

3 September 2026
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Reply from VistaPrint CA

Thank you for sharing your experience! We’re thrilled to hear that the custom coasters and bags were a hit with your customer and that you were pleased with the print quality and on-time delivery. We’re especially happy they loved them enough to want more. We truly appreciate your business and look forward to helping with the next order.

Rated 5 out of 5 stars

Customer service was super helpful for…

Customer service was super helpful for me to adjust the order and change the delivery location. It was much appreciated. Seamless execution, once a solution was found I did nothing but wait for her to execute. Reminded me why I prefer to order via Vistaprint.

31 August 2026
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Reply from VistaPrint CA

Thank you for your fantastic 5-star review! We are so pleased to hear that our customer service team was able to assist you efficiently with your order adjustment and delivery location change. We appreciate you choosing us and look forward to helping you again in the future.

Rated 4 out of 5 stars

Printed stock was fine

Printed stock was fine, however, the shirt quality (“premier”) was disappointing and thin

3 September 2026
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Reply from VistaPrint CA

Thank you for sharing your feedback. We’re glad the printing met your expectations, though we’re sorry the Premier shirt quality and thickness were disappointing. As stated on the product page, the white shirt is 4.3-ounce, 100% combed ringspun cotton, 30 singles. If you’re looking for a different feel, you can explore other shirt options with varying materials and thicknesses to find one that better suits your needs, https://www.vistaprint.ca/clothing-bags/t-shirts. Our Customer Care team can also provide guidance on available options for future orders. https://www.vistaprint.ca/customer-care/help-center/

Rated 5 out of 5 stars

Quality of print is excellent

Quality of print is excellent, easy to design
Customer Service is great.

3 September 2026
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Reply from VistaPrint CA

We are pleased to hear that you were impressed with the print quality and found the design process simple to navigate. We truly appreciate your support and look forward to serving you again.

Rated 3 out of 5 stars

My order was damaged again

My order was damaged again about quarter of the door knockers were unusable, and this was my second time getting them reordered for the same issue, I cant use product that doesnt look good. Poor shipping quality, but the stuff that was good, was very good.

1 September 2026
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Reply from VistaPrint CA

While we are glad to know our support team provided excellent assistance, we are deeply sorry to hear that your order of door hangers arrived damaged for a second time, leaving a portion of them unusable for your needs. To properly investigate this ongoing issue, we have reached out to you via email seeking clear photos of the received Door Hangers showing the damage. Please reply to our email with the requested pictures, and our support staff will gladly follow up to assist you further and find a proper resolution. Thank you for your patience and for bringing this to our attention. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via 833-996-2067.

Rated 1 out of 5 stars
VistaPrint CA logo

Reply from VistaPrint CA

We regret the inconvenience caused with your recent purchase and are happy to assist. Regarding your Magnetic Business Cards order placed on August 31, we have reached out to you directly via email seeking clear photos of the items you received. Please reply to our email with the requested pictures and share more details of your concern for further assistance. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via 833-996-2067.

Rated 5 out of 5 stars

Exactly what I ordered fairly quickly.

Exactly what I ordered fairly quickly.
I messed up with the pdf I sent had no information on the label I needed so now I have to reorder. Uugh

31 August 2026
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Reply from VistaPrint CA

We are glad to hear that your custom product labels arrived quickly and matched your order, though we are sorry to learn that the PDF file submitted lacked crucial information. To help set clear expectations for the final design outcome and similar layout details, we strongly recommend carefully checking the preview mode and reviewing the PDF proof available on the editing page prior to placing an order. We hope this clarifies your query, and Should you have any questions or need further assistance, please don't hesitate to call us at 833-996-2067.

Rated 5 out of 5 stars

Wonderful first experience with Vista

Wonderful first experience with Vista, and beautiful business cards produced with high quality.

Will be using Vista for multiple items in the future.

3 September 2026
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Reply from VistaPrint CA

We are delighted to know that your business cards turned out beautifully and that the quality impressed you. We look forward to helping bring your future projects to life.

Rated 5 out of 5 stars

Swift Turnaround

Vehicle magnet: Excellent quality product, swift turnaround, easy to use custom upload.

3 September 2026
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Reply from VistaPrint CA

It is fantastic to hear that your car magnet turned out so well and that the custom upload process was straightforward. We appreciate your support and hope to assist with many more projects.

Rated 1 out of 5 stars

The fold was off center

The fold was off center. Thereby making the bifold brochures look crap.
When folding brochures in half it is important to get the fold correct. Very dissatisfied.

2 September 2026
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Reply from VistaPrint CA

We are sorry to hear that the fold on your bi fold brochures was off center, resulting in an unsatisfactory final appearance. To properly investigate this finishing issue, we have reached out to you via email seeking clear photos showing the folding discrepancies noted. Once received, our staff will gladly follow up to assist you with a proper resolution. Thank you for bringing this to our attention. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via 833-996-2067.

Rated 5 out of 5 stars

I always use the designers from vista…

I always use the designers from vista prints … Bousssif A is very talented, and easy to work with.
We had some technical issues with my last order, but it was resolved very quickly
And the product was amazing
I’m always happy with Vistaprint
The Design option is great quality top notch
Fast delivery and affordable price.

3 September 2026
VistaPrint CA logo

Reply from VistaPrint CA

We are sorry that technical difficulties affected your latest order, but we are glad the matter was resolved quickly and that you were ultimately very happy with the result. We truly appreciate your ongoing confidence and business.

Rated 5 out of 5 stars

Always thrilled…

Always thrilled with anything I get from Vista Print! And the one time I wasn't, they made it right immediately!

3 September 2026
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Reply from VistaPrint CA

It means a great deal to know that your experiences with us have consistently been positive. We are glad that when something fell short of expectations, we were able to step in quickly and make things right.

Rated 5 out of 5 stars

Great quality and service!

Great quality and service - will definitely be using again in the near future!

2 September 2026
VistaPrint CA logo

Reply from VistaPrint CA

It is great to know that both the quality of your order and the service met your expectations. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Great quality product and fast…

Great quality product and fast shipping.. thank you VistaPrint.

31 August 2026
VistaPrint CA logo

Reply from VistaPrint CA

We're so happy to hear you're pleased with the quality of your product and the fast shipping. We truly appreciate your business!

Rated 3 out of 5 stars

Print looks great but I wish your…

Print looks great but I wish your people would have looked at it and maybe reached out to suggest better placement of the logo closer to the top. I missed it.

3 September 2026
VistaPrint CA logo

Reply from VistaPrint CA

We're pleased to hear that you're happy with the print on the cards ordered and are sorry the placement of the logo was not ideal. Sadly, when an order is placed, there is little to no human interaction with it. It goes straight to print and is then delivered. We normally recommend double-checking an order to ensure everything is correct before submitting due to this process. We'll have your feedback passed on to the relevant team.

Rated 3 out of 5 stars

Colour off

The pillows colour's were way off. I had it reprinted but it was still way too neon.

31 August 2026
VistaPrint CA logo

Reply from VistaPrint CA

We truly value your feedback and are sorry to hear that the colour of the pillow was not as expected. We are always working to improve our products and services, and we’d like to investigate this matter further. As such, we will be reaching out to you via email to gather more details so we can enhance your experience. Thank you for allowing us to make this right, and we look forward to collaborating with you.

Rated 5 out of 5 stars

Great service overall

Great service overall. Very happy.

31 August 2026
VistaPrint CA logo

Reply from VistaPrint CA

We are so pleased to hear that you had such a positive experience with our service

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