Visa Passport Pro Reviews 

82
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

My experience with this company was really good. They assisted me in making sure all the proper documents were filled out and kept me informed as the process was in progress. I would highly recommend... See more

Rated 3 out of 5 stars

Through the process I had a number of questions. I had great difficulty getting through on the phone but email was prompt and efficient. I did receive my passport in a timly fashion. But I never rec... See more

Rated 4 out of 5 stars

The transition was smooth, even when I made a mistake. The team at Visa Passport Pro was professional and courteous. I highly recommend this service. Thank you.

Rated 4 out of 5 stars

This company got the job done and on time and gave me a few pointers I wouldn't have thought of. Once you actually speak to a real person, this works. However, until you actually sign up online, it'... See more

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4.3

Excellent

TrustScore 4.5 out of 5

82 reviews

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4.3

All reviews

(82)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Your service is top notch

I really appreciate everything that you have done for me. I was almost sure that this was not going to happen.Thank you very much I will tell everyone about your service.

18 April 2014
Unprompted review
Rated 5 out of 5 stars

True personal service!

I applied for a Visa to go to China, the rep was very helpful and we made contact on a regular basis to ensure everything was as needed to get the Visa smoothly.

18 April 2014
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

I could not be more pleased with the prompt and efficient service I recieved. I will definitely recommend to others.

18 April 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

I needed to renew my boss' passport in less than a week and Passport Pro was terrific. They emailed me a FedEx label on Thursday and I received the new passport on Monday! Amazing turnaround!

18 April 2014
Unprompted review
Rated 5 out of 5 stars

Derek is an amazing representative

I was speaking and emailing Derek from your company and he's an amazing listener and worker. It's so great to have him on the phone with me because he knows exactly what i want.
Other than that, it's a little difficult to reach out to Derek or other representatives. The girl always put me on hold.

12 April 2014
Unprompted review
Rated 5 out of 5 stars

Worth the money

This company is everything they advertise quick and worth the money I would recommend and would do business with they again.

8 April 2014
Unprompted review
Rated 5 out of 5 stars

Worry- free Visa processing.

This was my first time to obtain a visa and I had read all of the horror stories about the experiences of others. I was planning the travel details ofmy first solo trip out of country to China. The last thing I wanted was a problem or delay with the Visa. I provided my personal information Visa Passport Pro and received a prompt acknowledgement. I received regular progress updates and then received my Chinese Visa delivered as promised. Just like that. I would heartily recommend Visa Passport Pro to friends and family. My trip went as anticipated and it was a wonderful adventure.

8 April 2014
Unprompted review
Rated 5 out of 5 stars

Very worth the money

I'm not sure I could have gotten all the paperwork together correctly without Visa Passport Pro. It is a confusing process to get a passport. And I am sure that one incorrect thing marked or sent and it is weeks of delay. I got my part of the process done and the passport was back within a very short time. In the future I wouldn't do this by myself at all. I'd go back to Visa Passport Pro.

7 April 2014
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I had an issue with the copy of my birth certificate that I submitted and was sure that once I got the corrected copy sent in my passport would be delayed but my Husband would receive his in time for our trip....but much to my surprise... mine arrived right along with my husbands..Scott was extremely informative and help during the entire process

7 April 2014
Unprompted review
Rated 5 out of 5 stars

Stress-free reliable visa production

From the first contact with Visa Passport Pro I was very impressed with their interest
in helping me obtain my visa for China. My contact walked me through the application
form and answered all of my questions. The visa arrived right on schedule and I was
very thankful that I had used this service.

2 March 2014
Unprompted review
Rated 4 out of 5 stars

Overall satistied customer

I would recommend Visa Passport Pro to a friend, and in general was satisfied with the delivery of my passport other than a couple of small things. The first gentleman who helped me sounded rushed and spoke quickly as he went through the instructions. He almost seemed bothered when I asked him to repeat the instructions. When I didn't receive my follow up email right away, I called back and was told that it may have gone into my spam file and indeed, it had. That was a bit stressful not to see that email for a few hours. The 2nd gentleman I talked with was more clear, and more helpful. My passport did arrive when I was told it would, and it was a relief to receive it on time. It was during a busy time of year (the week before Christmas) and the weather was bad all over the country, so I wasn't sure I would get it in time. I liked that I could track the progress of my passport, and see when it had left each location.

27 February 2014
Unprompted review

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