Violeva Reviews 

173
•
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the watches are stylish, comfortable to wear, and come with useful health tracking features that compare well to other devices. Many people also appreciate the lightweight design, great battery life, and the wide variety of customizable watch faces. However, some customers also noted significant issues with customer service response times and unexpected charging failures. Several buyers experienced major problems trying to obtain refunds and stated that support teams completely failed to answer messages. Other reviewers pointed out hardware defects, such as straps coming undone or devices suddenly stopping working after a few months.

What people talk about most

Product

Customers had ambiguous experiences with product, often praising the stunning design, great price, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, as some consumers praise the device as sleek, beautiful,... See more

User experience

Consumers find user experience to be ambiguous, with many reviewers praising the stylish design, lightweight... See more

Customer service

Clients share negative opinions on customer service, highlighting that people are constantly ignored and... See more

Response time

Reviewers mention negative feedback about response time, consistently highlighting frustration with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My experience was complete joy when I set it up , put it on, loved it! Stood up and took 2 steps and it flew off my wrist so fast and shattered. Complete shock it was ruined. I blame the lack of... See more

Rated 4 out of 5 stars

I love my watch. The only annoying thing is that every time it reconnects to my phone the sound goes from my phone to the watch. It happens several times a day which I do not like. But other then... See more

Rated 2 out of 5 stars

This is a stunning watch but had various issues since I got it. Start was the sleep app thanks to chat gpt figured that out had to wear opposite wrist and turn off battery saving on my phone a... See more

Rated 5 out of 5 stars

I just love that I can have a new watch face anytime I want to match outfits and moods. Battery life is great compared to other far more expensive watches. Health info seems very accurate when compare... See more


2.9

Average

TrustScore 3 out of 5

173 reviews

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No recent history of asking for reviews

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2.9

All reviews

(173)

95 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!

DO NOT ORDER FROM THIS COMPANY!

I bought a watch from them and I am well within my 14 days to return the product. I am told that they are not accepting "change of mind" returns as I live in Canada. What kind or Mickey Mouse retail organization are you running that you don't accept returns? I took the watch out of the package, realized that it isn't what I was looking for and promptly put it back in the package. Are your sales that poor that you're afraid you won't be able to sell it? I am always worried about buying things online as you don't get the real feel of what you're getting but this is the first time I have run into a company that doesn't give refunds. Beware to all that may be thinking of buying products from this company!

22 December 2025
Unprompted review
Rated 4 out of 5 stars

I love my watch

I love my watch. The only annoying thing is that every time it reconnects to my phone the sound goes from my phone to the watch. It happens several times a day which I do not like. But other then that it has been really great for my fitness and does everything I need it to.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Love My Watch

Watch was delivered on time and tracking the whole way, setup was an easy process, Love my Watch, thank you.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Attractive and useful

I bought this watch because of the slim design. It has all the features I wanted and is easy to use. I like having different watch faces just for fun. The band is very comfortable and much more adjustable than other bands. I bought the silver version because it looks classy.

2 November 2025
Unprompted review
Rated 5 out of 5 stars

This watch is everything it is…Best watch ever!

This watch is everything it is advertised to be. Perfect for me due to my small wrist. Elegant description is on point, many option for the face of the watch as well as exercise tracking.
However, the charger did come apart and when I tried finding it on the website, I had no luck. Therefore, I ordered one online and it didn't work. I almost discarded the watch but instead I reached out to customer service, explained my issue. They sent me back to the website's accessories link, and there was the charger. Of course, I placed my order, and I am back in business. I truly love this watch.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Watch is terrible! SCAM

Watch is terrible. Don’t buy! Customer service sucks. They say you have 14 days to return but they won’t return your message for return instructions.I wouldn’t even give a single star but I had to so the comment portion will show up. SCAM!!!

25 October 2025
Unprompted review
Rated 2 out of 5 stars

Lovely watch, bad software

This is my second watch.
First one lasted 8 months. This one, the same. Constantly trying to reboot, no longer speaking to app, and customer service, useless.
Lovely watches. Let down by bad software and customer service
At £90 I expect more than 8 months
There won't be a third watch

22 October 2025
Unprompted review
Rated 5 out of 5 stars

This was a Birthday gift for my wife

This was a Birthday gift for my wife. She loves it. Could you email me a pdf instruction manual for the watch as the manual that comes with the watch has print that is far too small for old eyes.
Thanks much.

17 October 2025
Unprompted review
Rated 3 out of 5 stars

While I love the watch

While I love the watch. Customer service not so much. While ordering on my phone I noticed after placing my order that I had accidentally checked a box to order a duplicate band. I wrote right away and it took a week to hear back. Basically told I couldn't return it. Once received I reached out again and was told the same thing.

12 September 2025
Unprompted review

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