Vinted FR Reviews 51,923

TrustScore 3 out of 5

3.1

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See what reviewers are saying

Rated 4 out of 5 stars

They make it easy to send and receive, when it comes to QR codes, lockers, etc. it's just annoying to have and try to get cardboards or envelopes when shipping our stuff. Also, we need a printer, adhe... See more

Rated 4 out of 5 stars

It’s mostly a very good experience, but there are 2 things that should really be improved : with all the money vinted generates it’s a pity that there is no real customer service to protect users when... See more

Rated 1 out of 5 stars

Honestly it's become the worste selling app ever made . There's only AI robot " customer services " i use " because the service is non existante . I've been selling on vinted for 5 years I've neve... See more

Rated 4 out of 5 stars

The main limit of Vinted is the absence of expertise of the items which are posted to be sold by some sellers. Not after the purchase but before Indeed it becomes very difficult to cancel a purcha... See more

Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Used Clothing Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Vinted est une plateforme communautaire dynamique qui vise à faire de l'occasion le choix privilégié. Chaque jour, des millions de membres à travers l'Europe achètent et vendent des articles d'occasion. Vends sans frais et découvre des articles uniques et de qualité, qui vont de la mode à l'électronique, en passant par la décoration intérieure, les articles pour animaux et bien plus encore.


Contact info

3.1

Average

TrustScore 3 out of 5

52K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I asked for your support with a person…

I asked for your support with a person who “bought” some thing from me and who fished me and you didn’t help at all. You said you cannot do anything and you just allow this people to take advantage of others on Vinted. Not fair

4 April 2026
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with Vinted as a…

I am very disappointed with Vinted as a company. My accounts were banned without any clear reason or proper explanation, which is incredibly frustrating and unfair. I followed all the rules to the best of my knowledge, yet I was still penalized without warning.

What made the situation even worse was the appeal process. I submitted an appeal hoping for a fair review, but it felt completely pointless. There was no meaningful response, no transparency, and no real effort to resolve the issue. It honestly seems like customer concerns are ignored rather than addressed.

Customer support was no help at all. Instead of providing assistance or clarification, I was left feeling dismissed and stuck with no way to fix the situation. For a platform that relies on user trust, this kind of treatment is unacceptable.

I would strongly caution others before relying on Vinted, as the lack of accountability and support makes it a very unreliable service.

If anyone from the company is willing to properly address this issue, you can contact me at: marcellodeluca7 @gmail.com

7 April 2026
Unprompted review
Rated 1 out of 5 stars

They kept my money

Really bad experience, I purchased something and the seller cancelled my order; then vinted refund me 90 less than the original amount, I tried to talk to them but they just kept ignoring me, they literally stole my money.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

THIEVES

0 protection for sellers. Courier treated the package like a rugby ball, parcel was sent inside a bubble envelope with extra foam protection inside, still arrived damaged.
Buyer agreed this was on the courier, but Vinted still took the easy way out and blamed it on the seller, left me without any compensation.
I've been robbed of a few € and left without a precious music collectible from the 90's that was destroyed in the process.
Bye for good, thieves!!

20 March 2026
Unprompted review

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