VIMA Cosmetics Reviews 

526
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 317 reviews, reviewers had a great experience with this company. Customers are really happy with the product, especially its quality and how well it matches their skin tone, providing excellent coverage without feeling heavy or cakey. Many people appreciate that the foundation blends beautifully, lasts all day, and doesn't settle into fine lines or wrinkles, making them feel confident and natural. The user experience is consistently praised, with many reviewers stating it's the best foundation they've ever used and are eager to repurchase. However, some customers experienced issues with their orders and delivery, noting long shipping times, missing items, or packages that appeared tampered with. A few people also mentioned dissatisfaction with the product's consistency, finding it cakey or not matching their skin tone as expected, and some found the return process difficult.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the foundation's... See more

Quality

Customers consistently note positive experiences with quality, praising products for matching skin tones... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction with the ease of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting positive... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the product easy to apply and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I never fall for ads online, but I went ahead and bought this one and it was fast shipping and actually I like the product and it truly matches. I don’t like the consistency of it. It does dry kind of... See more

Company replied

Rated 4 out of 5 stars

Absolutely love this product. I bought the primer as well and my face feels silky smooth. Foundation is spot on matching your skin tone! I found that since I have some dry patches on my skin I add ex... See more

Company replied

Rated 5 out of 5 stars

Purchased 2 bottles of this with not high hopes. Turns out, it actually great! Matched my skin tone perfectly. Feels ligjtweight and natural yet enough coverage. Very impressed

Company replied

Rated 5 out of 5 stars

I love this foundation so much I've just purchased my 3rd & 4th bottle using the buy one get one free offer! I have tried many foundations including expensive ones, but this is by far the best. It bl... See more

Company replied


Company details

  1. Beauty Supply Store

Written by the company

VIMA was founded with a passion for beauty and well-being. Our mission is to offer high-quality cosmetics that not only meet the highest standards but are also ethical and sustainable. All our products are vegan, cruelty-free, and free from harmful ingredients like parabens, allowing you to enjoy your beauty routine with peace of mind. At VIMA, we believe true beauty comes from confidence and authenticity. Our products are designed to enhance your unique beauty and help you shine in every situation. Together, we’re making beauty more conscious, beautiful, and better for everyone.


Contact info

3.8

Great

TrustScore 4 out of 5

526 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 24% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(526)

293 reviews in the last 12 months

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Rated 5 out of 5 stars

I only had one foundation I used to use…

I only had one foundation I used to use for years until the company stopped. It was cruelty free which was the most important and I was very disappointed. I saw an advert for Vima and thought it would be another 'gimmik' company, but tried it anyway as it was also cruelty free and vegan. I have been using the foundation for 2 years now and will never use another. I am light to medium skinned and it is wonderful! It is light, my skin can breath. I've never had a spot since and it doesn't even look like I'm wearing make up!! And if you get a tan, no need to buy another shade, it adjusts perfectly. Thank you so much Vima! You're part of my family too now x

24 May 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Kirsty,

Two years and counting — and winning over someone with such high standards means everything to us. 🧡 The fact that you found us after losing a brand you truly trusted, and that we've been able to earn that same place in your routine, is something we don't take lightly. Thank you for welcoming VIMA into your family — you're very much part of ours too.

VIMA Cosmetics 💖 Customer Support Team

Rated 4 out of 5 stars

As an older female this foundation is a…

As an older female this foundation is a game changer.
I was very sceptical about buying it but thought I would give it a go. I love it, you can put on just a little for a more natural look or more for example when I go to the office. It feels smooth and doesn't sit in my wrinkles so much. I love how light weight it is. I also love the brush. I actually brought a second bottle. This is my new go to foundation

1 March 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Wendy,

A second bottle already — that tells us everything! 🧡 It's especially wonderful to hear that the coverage works both ways for you, light and effortless for everyday wear and a little more polished for the office. That kind of versatility is exactly what we had in mind when we developed the formula. Thank you so much for giving it a chance and for sharing this — it genuinely made our day.


VIMA Cosmetics 💖 Customer Support Team

Rated 5 out of 5 stars

Excellent product

Excellent product. A lovely smooth finish Easy to apply and seriously says what it does! Highly recommended 👌

18 May 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Ann,

Honestly, reviews like yours make our day! So glad you found us. 💛
VIMA Cosmetics 💖 Customer Support Team

Rated 5 out of 5 stars

Great for senior skin

I have been using VIMA Foundation for three months, what I love about this Foundation is that it covers but it’s not heavy it is very moisturizing and not cakey. As a matter of fact, I have recently had people tell me that my complexion looks amazing. I’m 82 years old hard to believe that my complexion would look amazing. However, I do believe that this product has added to the texture of my skin. I highly recommend it.

21 May 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Nicoletta,

82 years old and people are stopping to compliment your complexion — that is everything! Hearing that it's actually improving the texture of your skin over time is something we're incredibly proud of. Thank you so much for sharing that! 💛

VIMA Cosmetics 💖 Customer Support Team

Rated 5 out of 5 stars

This makeup is the best

This makeup is the best. Feels light on my skin. Goes on smooth and blends to my skin tone. I am in my 70’s and it does not get in any wrinkles!! Always a plus.

19 May 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Diane,

This just made our whole day honestly! So glad you found us. 💛
VIMA Cosmetics 💖 Customer Support Team

Rated 5 out of 5 stars

I love this product

I love this product! My skin has never looked more flawless and smooth. The color match is perfect. Make sure you pair it with the makeup brush for the smoothest application. Will continue to buy!

15 May 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Keanna,

That really does make our day to read! The brush pairing tip is a wonderful thing to pass on too. So glad you're happy and we'll see you back soon!

VIMA Cosmetics 💖 Customer Support Team

Rated 5 out of 5 stars

Absolutely love love love this product

Absolutely love love love this product! I’m on my fourth bottle and many more will be bought❤️😊it’s very light on my skin I don’t need to use a lot and it just looks natural and blends in the way it should😉🥰

17 May 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Fourth bottle and counting — now that is the kind of loyalty that truly makes our day Amanda! The fact that a little goes a long way and still gives you that natural, seamless finish is exactly what we hoped for. Thank you so much for sticking with us!

VIMA Cosmetics 💖 Customer Support Team

Rated 4 out of 5 stars

Extremely surprised

The coverage is great, I was extremely surprised how well it blended into my skin tone. I find it to feel a little sticky on my skin

14 May 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hi Kayla,

That surprise of watching it blend so seamlessly into your skin tone is one of our favourite things to hear about! We appreciate the honest note on the texture too — applying a thin layer over a good primer can really help with that feeling. Thank you for giving it a go!


VIMA Cosmetics 💖 Customer Support Team

Rated 5 out of 5 stars

I love this makeup

I love this makeup, it makes my skin look flawless.

10 April 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Laura,

"Flawless skin" — that's everything! So happy it's working that beautifully for you. Thank you for sharing that!

VIMA Cosmetics 💖 Customer Support Team

Rated 5 out of 5 stars

Magical!

The item arrived quickly and was packaged well. The foundation is like magic - no color matching or shade selecting. I just put it on and rub it in and voila, it matches my skin tone!

27 April 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Megan,

We couldn't have said it better ourselves! The fact that it just works without any shade-guessing or colour-matching stress is exactly what we designed it for. So glad it arrived safely and that first application was such a good moment. 💛

VIMA Cosmetics 💖 Customer Support Team

Rated 5 out of 5 stars

Top 2

Hi
I have tried 5 different brands and I Wu say this is the top 2 .. … matches perfect and has 30 sunscreen.. always use a primer on your face before applying your base

11 February 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Dee,

Top 2 out of 5 is no small thing, and we'll take it! The perfect match and the built-in SPF 30 are two of our absolute favorites too. And thank you for sharing the primer tip — that's such a lovely thing to pass on to other customers reading this. 💛

VIMA Cosmetics 💖 Customer Support Team

Rated 1 out of 5 stars

If I could give no stars i would have

If I could give no stars i would have. Terrible company. There make up i found didnt do what the advert shows.. it didnt go to my skin colour. Left me orange so I contacted them straight away and asked to return.. I got ignored. I then emailed off a 2nd email address which they replied to straight away. Claiming that they had no emails from me. This company made me jump through hoops just to return my item. Your not charged shipping on ordering but if you return you loose £20+ plus the price you pay to return the item.
I brought this in january and I had to fight till today to finally get my refund minus £40 in total for postage. Would never touch this company again.

*After your reply.. id like to be clear and transparent back (this is how u always start your emails!).. this is exactly how you started the email process with me when I emailed off my spare email address.. you claimed you couldnt find my email. I have all the evidence of everything which id be happy to share because this is a real review and it all happened. I ordered directly through vima. All my emails were with VIMA.. the name Mila was always at the bottom of the emails. Stay clear.

30 January 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Charlotte,

We're sorry to read about this experience, and we want to be transparent in our response.

We have searched our records thoroughly and have been unable to locate any order, return request, or customer service interaction linked to this review. This matters, because we want to be clear to anyone reading this that the process described, including the email exchanges, return deductions, and the months-long resolution, does not reflect how VIMA Cosmetics operates or how our support team communicates with customers.

We also want prospective customers to be aware that unauthorized third-party listings using the VIMA name exist on external platforms that have no connection to our store. Products purchased through those channels are not sold or fulfilled by us, and any customer service experienced through them is entirely outside our control.

If your purchase was made directly through vimacosmetics.com, we would genuinely welcome the opportunity to look into this. Please contact us with your order number and we will make it a priority.


VIMA Cosmetics 💖 Customer Support Team

Rated 5 out of 5 stars

I'm in love with this

I'm in love with this. Blends in so perfectly!

24 April 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Lori,

Short, sweet, and everything we could ask for! We're so glad you love it, and honestly, we're a little in love with hearing that.

Welcome to the VIMA family! 💛

Rated 5 out of 5 stars

It works as advertised

It works as advertised. It’s a fantastic product perfect for my skin tone no matter what. I recommend it to anyone of any color. It does not matter.

21 April 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Angela,

No matter what" and "anyone of any color" — that's exactly the kind of inclusive, confidence-boosting result we set out to create. So happy it's landing perfectly for your skin tone, and thank you so much for recommending it! 💛


VIMA Cosmetics 💖 Customer Support Team

Rated 5 out of 5 stars

Deserves a review!

I don't write a review unless it deserves one. This one does. I've used another product for years. It went on white and stayed white. This one blends into your skin color. Its great.

20 April 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Celia,

Coming from someone who doesn't review unless it truly earns one, that means a lot to us! The way it blends right into your skin tone rather than sitting white on top is one of our favourite things about it too. So glad it's won you over! 💛

VIMA Cosmetics 💖 Customer Support Team

Rated 4 out of 5 stars

Great match!

This really is the perfect matching foundation. It’s lightweight and doesn’t cake up. I love that it last all day. I wish it was a little more buildable but it’s overall the best foundation I’ve ever worn.

10 April 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Whitney,

"Best foundation I've ever worn" — we don't take that lightly, and thank you so much for saying it! Knowing it matches so well and stays put all day without caking is exactly what we hoped for. We also really appreciate the honest note about buildability — that kind of feedback genuinely helps us as we continue to develop and improve. So glad you found your match! 💛

Love,
VIMA TEAM

Rated 5 out of 5 stars

Definitely Buying Again - Love it

I was very sceptical, as have tried many so called amazing foundations. I am so, so happy with this. You don't have the caking or weird colours, it gives you coverage but you skin looks glowing and healthy. Will definitely be buying it again.

16 April 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Deb,

That scepticism is completely understandable — there are so many foundations out there that promise the world and deliver cakey, mismatched results. So hearing that ours actually won you over genuinely makes our day! That healthy, glowing finish with no caking is exactly what we set out to create, and it means everything to know it's landing that way for you. Welcome to the VIMA family — we can't wait to have you back! 💛


VIMA Cosmetics 💖

Rated 1 out of 5 stars

Terrible customer service

Bought colour changing foundation - Money back guarantee is not true and customer service is horrible from this company. I have never experienced such horrible customer service. A market has better return policy not to mention customer service. Stay away from this company.

13 April 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello LW,

We're sorry to read this, and we take feedback about our customer service seriously. That said, we've searched our records thoroughly and have been unable to locate any order linked to this review based on the details available.

We'd genuinely like to look into what happened. Please reach out to us directly at vimacosmetics.com with your order number and we'll make it a priority to review your case properly.

We'd also like to note for anyone reading this that unauthorized listings using the VIMA name exist on third-party platforms with no connection to our store. If your purchase was not made directly through vimacosmetics.com, the experience described, including any contact with customer service, may not have been with us.

VIMA Cosmetics 💖 Customer Support Team

Rated 5 out of 5 stars

A MUST HAVE!

Definitely THE VERY BEST foundation creme you will ever buy!!
I love their products and would recommend it to everyone!
It will enhance your beauty!!

13 April 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Anita,

"Enhance your beauty" said it perfectly and honestly we could not have put it better ourselves! The enthusiasm in this review is everything, and knowing you love the whole line makes it even sweeter. Thank you for spreading the word! 🤍

Regards,
VIMA TEAM

Rated 4 out of 5 stars

So far I am impressed with my purchase

So far I am impressed with my purchase. Solid product.

3 April 2026
Unprompted review
VIMA Cosmetics logo

Reply from VIMA Cosmetics

Hello Chesley,

"Solid product" from someone who doesn't throw compliments around lightly means a lot! So glad it's hitting the mark so far. 🤍

Love,
VIMA TEAM

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