Viking Line Sverige Reviews 210

First the website tells me there is no tickets available for my cruise. Then I find the tickets available on a different website at a hefty premium price. What can I do, I buy the tickets at a premium. Then tomorrow, I can buy the tickets again apperantly for my cruise and this time the price is the normal one.

Viking/Birka. Swedens worst cruiseliner. So called guards stole all my stuff while sleeping. Avoid at all costs...

Travelling with cinderella, is an awful experience for those going with their families. If going from Helsinki use silja instead and if possible go to Turku and use the ferries from there. The boat smells like puke and piss, everything is outdated and the cabins are barley suitable for people who are used to joint rooms in hostels.

As the person behind the profile “Europa Fora da Rota,” I’m always on the hunt for unique experiences to share, and the trip on the Birka Gotland ship was absolutely incredible—it blew all my expectations out of the water! Thanks to a partnership, I got the chance to celebrate International Women’s Day on this beautiful ship with three friends, and it turned into an experience I’ll never forget.

Birka Gotland is the perfect mix of Nordic charm and top-notch service. From the second we stepped on board, we were greeted with so much warmth and attention to detail. The food was out of this world—think gourmet dishes that really showcase Scandinavian flavors—and the vibe was relaxed but still super classy. We got to unwind, celebrate, and just enjoy the moment. My friends and I felt so special, especially with the little touches like personalized toasts and live music that made the evening even more magical.

The crew was amazing—friendly, helpful, and always making sure everything was just right. The route through the Stockholm archipelago was stunning, with breathtaking views that really connected us to the natural beauty and local culture.

Viking Line, the company that runs Birka Gotland, offers so many great trips from Stockholm (where I live), and I’d totally recommend hopping on one of their cruises. It’s such a unique way to explore the area and make memories that’ll last a lifetime.

Big thanks to Viking Line for such an unforgettable experience!

That was beautiful travel from Stockholm till Turku (1 day). That’s was wonderful. The room was clean. The name of the ship was Grace. Breakfast was perfect, we enjoyed with premium breakfast. If you want to have a good mood, I recommend ordering premium options, because cheaper options will not suit everyone and can ruin your mood. A lot depends on your choice.
I recommend that travel tour. Enjoy and relax.

I would like to write this review for everyone who wants to travel with Vikingline. I was from UK and my journey started from Stockholmto Helsinki. Unfortunately, the service was very rude. From beginning to end. My personality has never made this wrong choice in my whole life. They were not nice, the servant, and the control passport also. We paid for this trip. It wasn't for free. They have to be friendly and nice to people. I hope the owner can see this review.

Be aware, that they take away all food that you want to eat on board, even freshly bought and packaged salads. Instead they insist that you buy overpriced meals on board or go hungry on a 18-hour journey.

We frequently travel with Viking Line between Helsinki and Stockholm and have always appreciated their excellent customer service. Unfortunately, our recent experience at the Helsinki terminal was very disappointing. When we asked about a possible double charge for our dog's ticket, the check-in employee we encountered was shockingly rude and dismissive. She met our polite inquiry with hostility, refusing to help and even making condescending remarks like, “What do you want me to do about it?” and “You’ve made too many changes to your booking—what were you thinking?”

We were simply trying to understand whether a mistake had occurred, but instead, we were treated with disdain. Despite our efforts to resolve the issue calmly, the employee escalated the situation, at one point even threatening to delete our booking and charge us more for a new one. To make matters worse, we ended up paying for our dog's ticket twice and were never refunded the €16 / €19 we paid for the two tickets. This experience left us stressed, upset, and deeply disappointed in the way we were treated by Viking Line's staff.

Used to rave about this but today was boring before it had great ceasarsallad you put together yourself now theres oner mix salad there was relimderr and coqauvin now a grey tough beef cheeses still good shrimp to peel are there the gravlax is great but when all the guests go for the kids table you have to think over the menu.

Crap just crap. Terrible customer service, no option of chat your booking. Food is horribly overpriced. Ship is cold. I have nothing good to say. Please pay bit more and use Tallink

It is a waste to travel for Viking.
Money ripping

Viking glory is expensive and not at all better then Viking Grace. Made in china?

Really bad service, buffet was blend only fish and no possibilty for the whole family to sit together and eat. Rooms smell like pee.

Never again viking, silja Line is better.

We hope we will forget this experience soon as it ruined an otherwose wonderful trip to Tallinn. Every second on that ship felt like enternity and we were begging for the time to go faster.

Gabriella is a very old ship and a strong smell of Diesel could be smelled everywhere.

But, worst of all, for the +1000 guests on board there were only 20 seats available (not exaggerating) forcing everyone (including families with small children) to sit on stairs, corridors, by the elevators and between casino slot machines.

I honestly think the trip should be for free because the only way to survive is to pay a lot of money for one of the onboard restaurants.

In any case, the ship should be sunk as soon as possible so that no one else has to survive such a traumatic experience

The Viking Line we took from Stockholm to Helsinki was awful. And too expensive for for the nasty experience. The ship smelled and was very old. The crew was rude and not welcoming at all and the food we give it a 3 out of 10. I would not recommend this company there are other options which are much better with newer ships and excellent service. Wish I would have paid more attention to the reviews.

No alkohol in the drinks and awful music at the mini dansfloor, right now i am sittning here at my last minutes of my life waiting to die. Tiktok is scamming you dont go here

I used to like Viking Line. I even told people to choose it before Tallink that used to be more expencive ant less worth it. I used to say “tallinks boats are nicer, more modern, BUT Viking line has MUCH better food, nicer children’s entertainment and cheaper everything”
Well. After my last trip with Cinderella I am horrified. The entertainment was very modest. Almost nothing for children above ages of five. The only thing that everybody liked - karaoke, was time limited, why - I don’t know. Not that they had something better to offer… The boat it self was really really dirty. The toilets both in the cabins, but especially outside bars and pubs - disgusting. (In the beginning of the night, daytime, so I am afraid to think what they looked and smelled like later in the evening). What was most upsetting was the food at the grande buffet. The thing that used to be the good part. Not just poor choice, mostly cabbage in different shapes, but the food you got was OLD, cold, dry, unfresh. And both dinner and breakfast. Even though “hotel breakfast” is difficult to ruin - they managed. We planned on going to the spa, but as disgusting as everything was, we didn’t dare to.
I wrote to viking line about everything. I am a customer and member since… 20 years or so.
I got a bonus card for a new trip (worth 400kr) and a suggestion to go with a newer boat next time.
But we payed 2000kr for the uneatable food… so the compensation feels like a joke… I am very sorry for Viking Line and am really hoping there was something wrong with just ours boat and trip, but I am afraid it is just “new times” for Viking Line and a sort of agony before disappearing for ever…

LXB cabin, amazing live bands, great lobster buffet and so much pleasant experience!
We decided to spend out New Years night on Cinderella and did not regrer! It was wonderful. Our cabin was cozy and spotless clean! I really appreciated entertainment- great rocking bands on stage! The tables were full of fresh seafood. The main course buffet was also decent. 1 star minus for very dirty toilets (it's understandable when you have 1600 drinking guests on the bord) and failed desert (sorry but it tasted like a cheff took salt instead of suggar and never tasted what he cooked). The rest is TOP! Thank you Cinderella!

Went on Cinderella overnight to Mariehamn. We missed getting off the boat. The reception was staffed with one person, had a customer for 15-20 minutes, no information posted about where/how to get off the boat. No other crew in sight.
The boat crew had no idea we were on the boat(how many others in our situation?), if an emergency situation arose, we wouldn’t have been thought about to get to safety.
If staffing was better and we had concise instruction on how to disembark, would have been much better and safer

Hej. It so much to said but I started from beginning. First room they was not ready whe must wait for 1 time in a hole. It was my birthday and whe was 12 person with me I invited them to spend birthday with me. Second thing food was not good for that price not any cind of good meat. Third spa is so stupid to have a children's bebes in spa wich jumping rund of my head to not let us injoing.is not a pool there to have a children's in us case it was 7 children's in same time women was filmed them all the time even it was forbjuden to do that. Personal so bad one specific barmaid in the ewenin he was so rude and bad behaving and I spent about 4000kr drinking for birthday. He can't register 4 drink in his head and so slow,then he starts to argue with me there I can not order drunk more bicause he was so slow ewryone finish drinking bifore last order. Whe was on Glory and he is small he hawe earnings big stomak little bear. I should take a picture of him. Then women in shop I by make up Chanel and Dior,but before to choose I was trying little make up bicause I don't now what to by I just wanted to spend some mony and I think I have right to try bicause is all testers . She was standing and looked on us like whe are stiles don't even ask can I help you only look on us,I have by make up for 2500kr make up. She was surprised then but so bad looked on me like stiler not helping nider ask anything. Then on the spa where whe was all my things was stuck i was no able to open an then gay com in women changing rooms and women was naked i was shocked. I am so disappointed on Glory i can wrote so much but this was the shorter what I can. I don't go any more with Glory Cinderella and Grace are better.