Viisi Expats Reviews 

557
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional knowledge, incredible patience, and clear communication throughout every single stage of the mortgage journey. Consumers highlight how professional advisors make complicated financial topics very easy to understand, providing guidance tailored to individual situations. People note that the friendly support team is always easily accessible, ensuring that all questions are answered promptly and efficiently. Reviewers deeply appreciate the structured approach and fast response times, which successfully help first-time buyers navigate the housing market with confidence and complete peace of mind.

What people talk about most

Staff

People report positive experiences with staff, highlighting that advisors are extremely professional,... See more

Service

Customers had positive experiences with service, consistently praising the smooth, efficient, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive communication... See more

Response time

Clients share positive opinions on response time, highlighting that support agents and advisers are... See more

User experience

Consumers find user experience to be exceptionally smooth and stress-free, noting that expert guidance makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anne and the whole team of Viisi have been incredible in helping us finding out the best mortgage options that would be suitable for us. Being expats, the process of getting a mortgage in the Netherla... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Viisi (Jaap was our adviser), they answered ALL of our questions (that were not a few) very quickly and knowledgeable. Jaap helped us navigate all the docs that were in... See more

Rated 5 out of 5 stars

I’ve been advised by Anne, and she’s been incredibly helpful and responsive, even during the free consultation phase. We were in the middle of purchasing a house with costs at the top of our borrowi... See more

Rated 5 out of 5 stars

We had an excellent experience working with Anne van Ginkel while buying our house. As expats, the process can be confusing, but she explained everything clearly and guided us step-by-step. Anne was p... See more


Company details

  1. Mortgage Broker

Written by the company

Viisi helps you find the best deal for your mortgage. Our consultants independently analyse the offerings of over 45 Dutch mortgage suppliers. The best advice by competent university schooled consultants. We make sure the evaluation by the mortgage lender is swift and smooth. And we are agile when things go different than planned.


Contact info

4.9

Excellent

TrustScore 5 out of 5

557 reviews

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4.9

All reviews

(557)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience with Viisi is great

The experience with Viisi is great. I heard about Viisi from my four friends. They all had fantastic experience with Viisi. So I decided to give it a go in a later stage of my mortgage application.
I had a number of calls with Natascha Wienen. Very helpful and well explained. Even though it is unlikely that I will go with Viisi for some reason which has nothing to do with Viisi, I definitely recommend Natascha. She is very patient in explaining things and available for your questions. She proactively followed up with me. I really enjoy the conversation with her.

28 December 2022
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Reply from Viisi Expats

Thanks for the review! All the best in the new house! Best, Natascha

Rated 5 out of 5 stars

They provide clear and professional…

They provide clear and professional information. Dealing with Viisi has been very important, they are always available, they provide valuable advices, they save me a lot of time. Without Viisi assistance, getting a mortgage could gave been more expensive and lengthy. Viisi provides comprehensive advice. I highly recommend Viisi

19 December 2022
Rated 5 out of 5 stars

Excellent support by viisi when buying my first home

Viisi provided excellent support in the process of identifying and finalizing the best mortgage deal when buying my first home in Amsterdam. The team was very fast in responding and throughout the entire process went the extra mile to provide the best support possible. Any questions were answered immediately and I was updated frequently on the status of my mortgage application which made me feel safe. I'd recommend viisi to anyone who wants to buy a property and seeks for the best advice.

29 November 2022
Rated 5 out of 5 stars

Happy client

I am very happy with the service of Viisi most especially Patrick van Elst. He was so professional and detailed in handling my application process. He listen to my concerns and provided me with different options and advised me on the best. Bravo Patrick.

23 November 2022
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Reply from Viisi Expats

Hi Ebele, thanks a lot for your kind review! I was very happy to help you with arranging your mortgage. Have a great time in your new home!
Kind regards, Patrick

Rated 5 out of 5 stars

Highly recommended!

Jaap and his team made our mortgage application process super stress free! We received professional guidance every step of the way. They were clear and transparent in their communication and would answer our questions promptly. The efficient online portal makes document submission very easy. We could not recommend Viisi highly enough.

8 December 2022
Rated 5 out of 5 stars

Mortgage Advisor Review

Patrick was very responsive, informative and trustworthy. He did a great job. I was happy to work with him.

7 December 2022
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Reply from Viisi Expats

Hi Orkun, thanks for your kind review! I am happy to have helped you and hope you will have a great time in your new home. All the best and maybe we'll meet again in the future!
Kind regards, Patrick

Rated 5 out of 5 stars

Excellent service

My advisor was Elsbeth I was very happy with the service provided. Everything was detailed explained , all options were provided and the organelles went through in less than 2 weeks! Everything run smoothly highly reccomend

30 November 2022
Rated 5 out of 5 stars

Efficient and patient discussions are important!

Our mortgage advisor always able to reply our questions in time and can explain the information with patience and details. The communications were going well with our great Natascha, I really appreciate her knowledge in the mortgage application. I am really glad to know her and have helps from her!

29 November 2022
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Reply from Viisi Expats

Hi Hongxu, thanks for you review and happy to hear! All the best in the new house! Best, Natascha

Rated 5 out of 5 stars

Thank you, Viisi!

Viisi has guided us on every step towards buying our first home, tailoring their advice specifically to our needs. They helped us not only with arranging the mortgage but also with choosing a suitable insurance plan. With such a big decision, it was great to have someone we always felt had our backs. Thank you!

29 November 2022
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Reply from Viisi Expats

Hi Sara and Bernd, thank you for your kind review! It was a pleasure helping you to arrange your mortgage and the additional insurances. I hope you will have a great time in your new home and maybe we'll meet again in the future! Wishing you all the best.
Kind regards, Patrick

Rated 5 out of 5 stars

10/10 service

I would highly recommend Deni and the rest of the Viisi team to anyone interested in purchasing a property in Netherlands. Deni kept us up to speed throughout the process and quickly followed up with us/the lender whenever it was required. Viisi also have a great system that makes is straightforward to upload the necessary documentation early in the process.

21 November 2022
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Reply from Viisi Expats

Thanks for the kind words Max. Glad you're satisfied with our services! Enjoy your new home. Best, Deni

Rated 5 out of 5 stars

Highly recommended!

The process of transferring the mortgage from the old house and applying to a new mortgage went very smoothly. Viisi did everything themselves, I just uploaded some documents to the portal and got approval from the bank in several days. They were always in touch, checked the documents, and could answer any question during the whole process.

15 November 2022
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Reply from Viisi Expats

Hi Viktor,
That's very nice to hear! All the best in your new home!
Warm regards,
Arjen

Rated 5 out of 5 stars

Deni is an advanced professional in the…

Deni is an advanced professional in the field of Dutch Mortgages and he has answers to all questions you may have whether linked directly to banks or in general to the purchase. Would certainly recommend him for the best services as he always has the customer goals in mind.

1 October 2022
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Reply from Viisi Expats

Thanks for your kind words Farhan. It was a pleasure working with you and hopefully in the future again! Kind regards, Deni

Rated 5 out of 5 stars

Innovative mortgage advising service

As an expat who knows little about local situation and research geek, I interviewed 5-6 mortgage advisors initially just to decide who to go with.

I chose Viisi because it showed me the most logical, informative and structured way of arranging a mortgage - starting with an extensive questionnaire to assess my situation and personal preferences. Those questions made me think about how I want to approach my own finance. What I also liked about Viisi is that unlike traditional mortgage advisors, it provided me with an online platform to securely upload my documents. Lastly, Viisi's blog content was aptly quoted in the email. It really helped me understand difficult financial concept and terms.

My advisor was Patrick. He was very responsive, answered all my super nerdy questions very thoroughly, understood my concerns, and yet flexible to earn time for me to decide which mortgage to choose from. I really appreciate his work.

Overall, my experience was super positive! Thanks Viisi!

10 October 2022
Rated 5 out of 5 stars

Viisi - Make the Impossible Possible

We are expats in the Netherlands and, as you might imagine, inexperienced first-time buyers, so we needed experts to inform us about opportunities, requirements, and of course, the process of getting a mortgage. We contacted multiple mortgage advisory companies to support us with the process, but to be honest, none of them could help us, and in the end, they said it is almost impossible to get a mortgage for your case. Finally, we found Viisi and, according to positive reviews, decided to contact them. Patrick was positive about our situation and asserted he could help us with the process. He was readily available to answer our zillions of questions (thank you). After almost two months, we could finally get a mortgage offer and buy our dream house!

15 October 2022
Rated 5 out of 5 stars

Patrick van Elst review

Patrick was a very thorough adviser; he was patient, accessible, always took time to answer questions to the satisfaction of the client and had a really amenable disposition which made him approachable. He completely demistyfied the mortgage process with a lot of relevant information and full transparency. He inspired a lot of confidence that helped with our decision-making.

3 November 2022

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