Viisi Expats Reviews 

557
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional knowledge, incredible patience, and clear communication throughout every single stage of the mortgage journey. Consumers highlight how professional advisors make complicated financial topics very easy to understand, providing guidance tailored to individual situations. People note that the friendly support team is always easily accessible, ensuring that all questions are answered promptly and efficiently. Reviewers deeply appreciate the structured approach and fast response times, which successfully help first-time buyers navigate the housing market with confidence and complete peace of mind.

What people talk about most

Staff

People report positive experiences with staff, highlighting that advisors are extremely professional,... See more

Service

Customers had positive experiences with service, consistently praising the smooth, efficient, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive communication... See more

Response time

Clients share positive opinions on response time, highlighting that support agents and advisers are... See more

User experience

Consumers find user experience to be exceptionally smooth and stress-free, noting that expert guidance makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anne and the whole team of Viisi have been incredible in helping us finding out the best mortgage options that would be suitable for us. Being expats, the process of getting a mortgage in the Netherla... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Viisi (Jaap was our adviser), they answered ALL of our questions (that were not a few) very quickly and knowledgeable. Jaap helped us navigate all the docs that were in... See more

Rated 5 out of 5 stars

I’ve been advised by Anne, and she’s been incredibly helpful and responsive, even during the free consultation phase. We were in the middle of purchasing a house with costs at the top of our borrowi... See more

Rated 5 out of 5 stars

We had an excellent experience working with Anne van Ginkel while buying our house. As expats, the process can be confusing, but she explained everything clearly and guided us step-by-step. Anne was p... See more


Company details

  1. Mortgage Broker

Written by the company

Viisi helps you find the best deal for your mortgage. Our consultants independently analyse the offerings of over 45 Dutch mortgage suppliers. The best advice by competent university schooled consultants. We make sure the evaluation by the mortgage lender is swift and smooth. And we are agile when things go different than planned.


Contact info

4.9

Excellent

TrustScore 5 out of 5

557 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(557)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Super helpful

Super helpful! Happy to have work with Lotte on buying our first house!

31 January 2023
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Reply from Viisi Expats

Thank you for your review Brianna! Wishing you all the best with the renovation and in your new home. Kind regards, Lotte

Rated 5 out of 5 stars

Andrew is one of the best advisor I…

Andrew is one of the best advisor I could ever have!
I have a really tight schedule with my contract, but Andrew totally safeguard that, we have the discussion session and fixed the option all together immediately, Everything has been going very very very fast and smoothly! highly recommended!

30 January 2023
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Reply from Viisi Expats

Thank you so much for this lovely review and I wish you the best of luck in your new home. Kind regards, Andrew

Rated 5 out of 5 stars

Recommended mortagage advisor

Viisi has very organized structure and flow and the advisor is very nice explainning all kinds of questions with fast response. Definitely recommend to friends and people I know.

30 January 2023
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Reply from Viisi Expats

Hi Jigang, thanks for the great review and all the best in your new home! Kind regards, Brent

Rated 5 out of 5 stars

Expat friendly mortgage advisor!

It was a great experience to go to Viisi as the mortgage advisor. Sebastiaan from Viisi is very professional and always responds quickly. After my offer was accepted by the owner, I called Sebastiaan to ask about the mortgage process, and the process quickly started and went smoothly. Really appreciated the effort and help from Sebastiaan and Viisi!

31 January 2023
Rated 5 out of 5 stars

I strongly recommend!

I was recommended by a friend to work with Viisi to get a mortgage for our first house in the Netherlands.I am glad I did!They have a team built up with very skilled and friendly professionals. I do not speak Dutch, so all the communication from the beginning to the end was in English with no problems.They replied to all my questions in a quick way and I never had any issues understanding all the required steps until finally being able to move to our new home.Many thanks to Andrew, who helped us out to achieve this important goal in our lives :)

30 January 2023
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Reply from Viisi Expats

Thank you so much for this lovely review and I wish you the best of luck in your new home. Kind regards, Andrew

Rated 5 out of 5 stars

Two times going with Viisi

I am coming for the second time to Viisi and each time I am really happy with the support. Marc was a great mortgage advisor and he guided us throughout the whole process. When we had additional questions we could always reach out to him and ask for support. I can highly recommend Viisi's team as a mortgage company.

30 January 2023
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Reply from Viisi Expats

Hi Niki, thanks for this very positive review! Enjoy your future home. Kinds regards, Marc

Rated 5 out of 5 stars

Viisi was recommended by my friend and…

Viisi was recommended by my friend and we are very satisfied with their great service that makes every process go smoothly. Well-communicated and prompt response. Definitely will recommend Viisi to friends too.

30 January 2023
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Reply from Viisi Expats

Hi Julie, thank you for the great review and I wish you all the best in your new home! Kind regards, Brent

Rated 5 out of 5 stars

Fast, efficient and knowledgeable

The whole process was very fast and efficient. My advisor Deni was very knowledgeable and walked my through the whole process and told me everything I needed to know.

I would highly recommend anyone to use Visii as their mortgage advisor, they have a ton of information online that covers all aspects of the mortgage application process.

22 January 2023
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Reply from Viisi Expats

Thanks for the pleasant cooperation Parham! Kind regards, Deni

Rated 5 out of 5 stars

Great Mortgage Advice experience

We had a great experience with Viisi to guide us through the financial aspects of buying a house (mortgage advice). Our point of contact Andrew Aziz was extremely knowledgeable and accessible, helping us every time we had a question. His communication style is very clear and 'not complicated', which allowed us to understand all details of the mortgage transaction. Everything went smoothly and we were very satisfied with the attention and service we got!

31 December 2022
Rated 5 out of 5 stars

I highly recommend the Vissi company…

I highly recommend the Vissi company for all of your mortgage needs. Their team of advisors is incredibly professional and dedicated to ensuring that their customers are well taken care of. They go above and beyond to find the best options for their clients and make the mortgage process as smooth and stress-free as possible. Their knowledge and expertise in the field is truly impressive. I couldn't be more pleased with the service I received from Vissi and would highly recommend them to anyone in need of a mortgage advisor.

1 January 2023
Rated 5 out of 5 stars

Extremely detailed and thorough

I am happy to recommend Viisi to anyone looking for mortgage advice. After trying 2 other advisors, I was pleasantly surprised by the professionalism, clarity, thoroughness and friendly approach of my Viisi advisor, Andrew. He managed to make a very stressful and complicated experience quite simple and straightforward. Always replied to my emails and followed up quickly to help me out. I appreciated that he took the time to explain certain terms and processes very clearly. Once all my paperwork was in order, I received a mortgage approval very quickly. I have zero complaints or suggestions for improvement. The entire experience was overwhelmingly positive.

11 December 2022
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Reply from Viisi Expats

Thank you so much for this lovely review! Kind regards, Andrew

Rated 5 out of 5 stars

Worth the money

18 January 2023
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Reply from Viisi Expats

Hi Louise, thanks for the review! All the best in the new house! Best, Natascha

Rated 5 out of 5 stars

Smooth, organised, and overall pleasant collaboration!

Working with Viisi went by smoothly. They were extremely responsive in every inquiry we had which was a plus for us because we like to take action quick as well. All documents and processes needed for us to successfully apply for our mortgage were organised. This made it easier for us to understand the status of our application and what was expected from us. We’re glad that we were recommended by a friend of ours to Viisi. We will definitely pay it forward by spreading stories about our pleasant experience!

13 January 2023
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Reply from Viisi Expats

Great to see you're satisfied with our help. I would like to thank you for your pleasant cooperation during the process, and all the best in your new home! Best, Deni

Rated 5 out of 5 stars

Very good experience

We had a very good experience with Viisi when we looked for options to apply for a mortgage. Excellent customer service with constant contact by phone, email and online meetings. Answers basically always within 24h. There is also a handy online portal where documents can be upload quite easily. Definitely a company to recommend to a friend.

17 January 2023
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Reply from Viisi Expats

Hi Joao,
That's very nice to hear! All the best in your new home!
Kind regards,
Carlo

Rated 5 out of 5 stars

Good guidance

We worked with Viisi Hypotheek­advies on our first property purchase in the Netherlands. Carlo and his team were a great support throughout the process, which was a particularly long one given the competitive Netherlands marketplace. At each step we felt really well informed, equipped and looked after. They were so professional and always so kind and supportive. Viisi made the entire process very easy and I wouldn't hesitate in recommending them - thank you again Carlo and his team!

1 January 2023
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Reply from Viisi Expats

Hi Chandana,
Thanks for the review. All the best in your new home!
Kind regards,
Carlo

Rated 5 out of 5 stars

Look no further for a mortgage advisor!

It was our first time buying a place in the Netherlands, so we were full of questions. Niels at Viisi Expats was SO thorough, and extremely detailed. Every question was answered immediately & with care.

I very much appreciate the time & the patience Niels took to help us make the best decision for our mortgage. I HIGHLY recommend, and will definitely be using them again in the future.

18 December 2022
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Reply from Viisi Expats

Thank you so much for the wonderful review Angelica. All the best in your new home and I will be very happy to help you in the future as well!

Kind regards,

Niels Lengers

Rated 5 out of 5 stars

Definetly worthy recommending hypotheek service, especially for an Expat

I started contact with Viisi/Natascha almost a year ago. Whenever I want to ask about my latest mortgage capacity, Natascha always gave me prompt reply, which was a great help for me till I found my ideal property. During the mortgage application process, Viisi/Natascha helped me to eventually get the best deal and made the whole process clear and efficient. I would definitely recommend their service to anyone, especially to an expat.

9 January 2023
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Reply from Viisi Expats

Hi Hailin, thanks a lot for your review! Happy to guide you through the process and hope the building of the new house will start soon! Best, Natascha

Rated 5 out of 5 stars

Great service / very knowledgeable /…

Great service / very knowledgeable / communicative, very available to answer all questions and explore various routes.

8 January 2023
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Reply from Viisi Expats

Hi Mattijs, thanks for the review. All the best in the new home! Best, Natascha

Rated 5 out of 5 stars

No brainer for mortgage advice

We were worried arranging a mortgage would be a nightmare but with Viisi the whole process was extremely smooth. Natascha and her team were always very proactive and responsive, resulting in our mortgage request being approved in no time. She has an extensive knowledge of all matters mortgage-related and provided us with a comprehensive view of every available options for the mortgage itself as well as required/advisable insurance policies. At every step, we felt we were taking the best informed decisions and cannot thank Natascha enough.
We would definitely recommend Viisi to any expat interested in buying property in the Netherlands!

18 October 2022
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Reply from Viisi Expats

Hi Cristina, thanks a lot for your review, happy to hear! All the best in the new house:) Best, Natascha

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