Vignette Express Reviews 

2,658
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers point out that the digital platform is exceptionally clear, intuitive, and very straightforward to navigate for everyone. People frequently appreciate the remarkably fast processing times, successfully receiving their official confirmations within just a few minutes. Some reviewers were not happy with the overall pricing structure, stating that the extra processing fees make the service quite expensive. Consumers noted that buying tickets directly from official government-owned websites completely avoids these steep additional service costs. Despite these cost concerns, users still value the convenience and speed provided during urgent travel situations.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting a very pleasant and smooth process.... See more

Service

Customers had positive experiences with service, consistently praising the fast, uncomplicated, and... See more

Website

People report positive experiences with website, highlighting convenient and efficient online purchases.... See more

Response time

Users describe satisfaction with response times, highlighting the speed and efficiency of the service.... See more

Price

Reviewers highlight negative aspects of price, consistently reporting that processing and service fees are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied

Rated 5 out of 5 stars

fast registration, but rather expensive, given that the fee is 8,10 for one day, you pay a total of 22€ for processing costs

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,658)

1,526 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was ok

2 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're glad to hear that everything went well and that you were satisfied with our service. Your feedback is greatly appreciated.

We wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're pleased to hear that your order was processed quickly. We always aim to provide a fast and efficient service for our customers.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Easy and fast

4 July 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're glad to hear that you found our service easy and fast. We always aim to make the ordering process as simple and efficient as possible.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your fantastic review!

We're happy that everything worked perfectly on your first try.

Have a great trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're pleased to hear that you found the process easy to follow and complete.

We appreciate your feedback and wish you a safe and enjoyable journey.

Vignette Express Team

Rated 5 out of 5 stars

Efficiency

The answer to ly demande was easy and fast

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy to hear that your request was handled quickly and that the process was easy for you.

We appreciate your feedback and wish you a pleasant journey.

Vignette Express Team

Rated 5 out of 5 stars

Fast reaction.

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're pleased to hear that you were satisfied with our quick response time. Providing fast and reliable support is very important to us.

We appreciate your feedback and wish you a pleasant journey.

Vignette Express Team

Rated 4 out of 5 stars

Fast but expensive...

Fast but expensive.... Booking directly is much cheaper

7 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We understand your concerns regarding the price. Our service includes additional support, order processing, verification of vehicle details, and customer assistance, which are reflected in the service fee displayed during the checkout process.

We appreciate your review and are glad to hear that the booking process was fast and smooth.

Vignette Express Team

Rated 3 out of 5 stars

Processed swiftly but very expensive…

Processed swiftly but very expensive extras

6 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We're pleased to hear that your order was processed quickly.

We're sorry that you were not satisfied with the price. As an independent vignette registration and customer support provider, our total price, including service fees, is displayed during the ordering process before payment is completed.

We wish you a safe and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Easy, and Quick

Quick, easy and simple. Website was easy to navigate, and the process was very straightforward.

2 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that our website was easy to use and that the process was quick and straightforward.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Thank you for the quick processing.

Thank you for the quick processing.

6 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that you appreciated our fast processing.

Have a wonderful trip!

VignetteExpress Team

Rated 4 out of 5 stars

Simple to use

Simple and quick to use

16 June 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review!

We're delighted to hear that the ordering process was simple and quick.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Everything was fine

Everything was fine

1 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that everything met your expectations.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Perfekt Easy

Perfekt Easy
Bravo

4 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that everything was perfect and easy.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Fast and easy

5 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that the process was fast and easy.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Fast

Fast
Great attenction to customer

5 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your wonderful review!

We're delighted to hear that you appreciated our fast service and customer support.

Have a wonderful trip!

VignetteExpress Team

Rated 5 out of 5 stars

Clear

Clear, easy and quick

5 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you so much for your review!

We're happy to hear that everything was clear, easy and quick.

Have a safe trip!

VignetteExpress Team

Rated 5 out of 5 stars

Buying before journey

Smart to handle.

4 July 2026
Vignette Express logo

Reply from Vignette Express

Thank you for taking the time to leave a review!

We're glad the purchase process was simple and convenient for you.

Safe travels!

VignetteExpress Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look