Vignette Express Reviews 

2,659
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers point out that the digital platform is exceptionally clear, intuitive, and very straightforward to navigate for everyone. People frequently appreciate the remarkably fast processing times, successfully receiving their official confirmations within just a few minutes. Some reviewers were not happy with the overall pricing structure, stating that the extra processing fees make the service quite expensive. Consumers noted that buying tickets directly from official government-owned websites completely avoids these steep additional service costs. Despite these cost concerns, users still value the convenience and speed provided during urgent travel situations.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting a very pleasant and smooth process.... See more

Service

Customers had positive experiences with service, consistently praising the fast, uncomplicated, and... See more

Website

People report positive experiences with website, highlighting convenient and efficient online purchases.... See more

Response time

Users describe satisfaction with response times, highlighting the speed and efficiency of the service.... See more

Price

Reviewers highlight negative aspects of price, consistently reporting that processing and service fees are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied

Rated 5 out of 5 stars

fast registration, but rather expensive, given that the fee is 8,10 for one day, you pay a total of 22€ for processing costs

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,659)

1,526 reviews in the last 12 months

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Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review! We’re delighted to hear that you received your e-vignette quickly.

We appreciate your feedback and wish you a safe and pleasant journey.

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

To get the vignette was very fast

To get the vignette was very fast. Maybe maximum 30 minutes. Very good service!

7 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you very much for your wonderful review!

We're delighted to hear that you received your e-vignette so quickly and that you were satisfied with our service. Your kind words mean a lot to our team.

We wish you a safe and enjoyable journey, and we look forward to assisting you again in the future.

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Fast and easy.

6 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your kind review!

We're pleased to hear that you found the process fast and easy. Providing a simple and efficient service is always our goal.

We appreciate your feedback and wish you a safe journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

The vignette was easy to get on the…

The vignette was easy to get on the internet, the form was easy to fill in and it was delivered very vast.

5 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your kind review!

We're delighted to hear that you found the ordering process easy and that your e-vignette was delivered very quickly. Providing a fast and user-friendly service is our priority.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Vignette Express

Ordering a Czech online vignette was hassle-free, and the payment methods were secure. Many thanks.

5 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your wonderful review!

We're delighted to hear that ordering your Czech e-vignette was hassle-free and that you found our payment process secure. Providing a smooth and reliable experience is always our goal.

Thank you for choosing our service. We wish you a safe and enjoyable journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

5 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you found our service quick and efficient. Providing a fast and reliable experience for our customers is always our priority.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Fast and easy

Easy booking, no 10 min to vignette activation.

4 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you found the booking process easy and that your vignette was activated quickly. Providing a fast and convenient service is our goal.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Very convenient handling and execution of the purchase!

Very convenient online purchase and delivery of the vignette!

4 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you found the online purchase process convenient and that your vignette was delivered smoothly. We always aim to make the ordering experience as simple and efficient as possible.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 1 out of 5 stars

FRAUD/SCAM SERVICE

I highly advise everyone to stay away from Vignette Express (Netgo Sp. z o.o.). I purchased a 7-day Bulgarian vignette on August 3, 2026. My payment was completed and confirmed at 18:00.
However, this company failed to process my order instantly. They delayed activating my vignette in the official Bulgarian system until 19:20! Because of their unacceptable 1 hour and 20-minute delay, the BG Toll cameras recorded my vehicle at 19:00 as "driving without a valid vignette."
When I reached the border exit the next day, the authorities stopped me and forced me to pay a 46.50 EUR (90.95 BGN) compensatory penalty fee because of this company's incompetence.
To make matters worse, I realized I paid 26 EUR to Vignette Express for a 7-day vignette that officially costs only 10 EUR on the Bulgarian government's website. They take a massive commission for a service they cannot even deliver on time.

3 August 2026
Vignette Express logo

Reply from Vignette Express

We are sorry to hear about your experience. Vignette Express is an independent service provider, and our service fees and total price are displayed during the purchase process.

However, the activation delay and the penalty you describe are matters we take seriously. Please contact us at support@vignetteexpress.com with your order number and proof of the penalty payment so that we can investigate the exact registration timeline and review your case individually.

VignetteExpress Team

Rated 5 out of 5 stars

Perfect experience

Second time I use it. Everything worked perfectly

4 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your excellent review!

We're delighted to hear that this was your second time using our service and that everything worked perfectly again. We truly appreciate your continued trust and support.

We look forward to assisting you again in the future and wish you safe travels!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Very fast

Very fast - after 10 Minutes Vignette was activated

4 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your great review!

We're pleased to hear that your vignette was activated quickly and that you had a fast and smooth experience with our service.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Very pleasent experience

Very pleasent experience. Straight forward and fast.

3 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your excellent review!

We're delighted to hear that you had a pleasant experience and found our service straightforward and fast. We always aim to make the ordering process as simple and convenient as possible.

We appreciate your feedback and wish you a safe and enjoyable journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Fast and efficient

3 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're pleased to hear that you found our service fast and efficient. Your feedback is greatly appreciated and motivates us to continue providing a smooth and reliable experience.

We wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Fast and easy!

3 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you found our service fast and easy. Providing a simple and efficient experience for our customers is always our goal.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Uncomplicated

Uncomplicated. Only the behavior with Link.com is not really serious.

3 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for sharing your feedback.

We're pleased to hear that you found our service uncomplicated. We appreciate your comment regarding the payment process and will take your feedback into consideration as we continue to improve our service.

Thank you for choosing Vignette Express, and we wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you found our guidance helpful and our service fast. Providing clear information and an efficient experience is very important to us.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you received your vignette immediately. We always strive to provide a quick and efficient service for our customers.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

fast registration but not cheap

fast registration, but rather expensive, given that the fee is 8,10 for one day, you pay a total of 22€ for processing costs

2 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for sharing your feedback.

We're pleased to hear that you found the registration process fast and convenient. We also appreciate your comments regarding the pricing.

Please note that the final price consists of the official vignette fee set by the relevant authorities and our service fee for processing the order, providing customer support, and ensuring a smooth online application process.

We value your feedback and will continue working to provide a clear and reliable service for our customers.

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Easy to apply and fast authorization

Easy to apply and fast authorization

2 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're pleased to hear that you found the application process easy and that the authorization was completed quickly. We always aim to provide a simple and efficient service for our customers.

We appreciate your feedback and wish you a safe and pleasant journey!

Kind regards,

Vignette Express Team

Rated 5 out of 5 stars

Fast

Took 5 min from payment to receiving mail.

2 August 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive review!

We're delighted to hear that you received your vignette just a few minutes after completing the payment. We always strive to provide a quick and efficient service so our customers can continue their journey without delay.

We appreciate your feedback and wish you a safe and pleasant trip!

Kind regards,

Vignette Express Team

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