Sunny Hair Vietnam Reviews 

76
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered 2 bundles of their 44” beautiful hair. It is such great quality and is very nicely tapered to the ends, it isn’t stringy at all, but rather a very natural taper. Especially given the extreme... See more

Company replied

Rated 4 out of 5 stars

Ordered from Sunny twice. First trial order - my closure had tear. Informed them. 2nd trial order - I ordered a few more closures. They came intact. Provided discount for first order issue. 👎�... See more

Company replied

Rated 5 out of 5 stars

I’ve tried so many differents factories and I Was amaze with Sunny Hair quality, Is top of top. The customer service is friendly, helpful and professional and the same time, always willing to advise... See more

Company replied

Rated 5 out of 5 stars

Quality was premium that I purchased and I must say it was everything they promised and more. On the installation end it was outstanding and the tape quality was excellent. My client stated that it’s... See more

Company replied

Company details

Written by the company

Being one of the prestigious and leading companies in Professional Hair Extension Industry Vietnam, choosing our reliable Sunny Hair Vietnam Co., Ltd for high quality hair extensions is absolutely a choice without disappointment, we promise!


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4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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4.7

All reviews

(76)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

I was told the hair is real human but…

I was told the hair is real human but it is synthetic. I tried to straighten it and it melted in my straighteners. I was not told it couldn’t be straightened. They are refusing me a refund and now Iv wasted money. I was not told the hair couldn’t be straightened and not go back to the curl. They admitted the hair is faulty but will only refund me if I send hair back at a cost to me when I already paid over £50 for delivery to me.

20 June 2022
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

First of all, it is definitely due to keratin melting during you use hot tool, the keratin flowing down to the hair part during making keratin. Secondly, human hair has its elasticity. We steamed hair to make it curl, and it will tend back to its original state. You straightened our curly hair at such a hot temprature, and it can't be curl back as it is made. It proves that our hair is 100% human hair. You can straighten and curl hair, and our hair turn straight and curly when you use your straightener and hot tool. The hair is not melt, it is keratin melt when it exposes to your straightener. You know that.

We agreed on that we will refund to you. As our policy or any policy in the world, refund will be issued after the return. But you avoided returning hair to us. You know that human hair is very expensive, equals to our month salary. We need our hair back, but we see that you are trying to steal our money and our hair by not returning our hair.

Rated 5 out of 5 stars

GREAT

Purchased tape in extensions and was greeted with responsiveness and amazing problem solving customer service. Will be purchasing from SUNNY HAIR again

19 June 2022
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with this…

I had an amazing experience with this company
I started with 300 grammes of hair
The hair is high quality
Special thanks to thao who answered all of my questions and who was here all trough my purchase

4 June 2022
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

Hi Shahood, thank you so much for supporting us. Your are so sweet and kind. Your comment means a lot to us. My number is +84 985 767 599. https://wa.me/84985767599, if you have any questions

Rated 5 out of 5 stars

I had the best experience ordering my…

I had the best experience ordering my hair. Thao was so attentive and responsive to my needs. The quality of the hair is very nice and soft. I got my shipment faster than I thought it would come. I will déçoive preserving hair from them again.

12 May 2022
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

Hi Elena, our support means the world to me. We are really looking forward your next orders. Any questions, feel free to ask me. I am available on +84 985 767 599. https://wa.me/84985767599 always.
Best regards,

Rated 5 out of 5 stars

Very nice hair

Very nice hair. Good quality

8 May 2022
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

U're so sweet, dear. Your review means the world to us. Any questions, feel free to ask me. I am available on +84 985 767 599. https://wa.me/84985767599 always. Regards Thao

Rated 5 out of 5 stars

Lovely hair quality and the best…

Lovely hair quality and the best customer service

14 April 2022
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

Thank you Angie, your support means the world to me. We are really looking forward your next orders. Any questions, feel free to ask me. I am always available on +84 985 767 599. https://wa.me/84985767599

Rated 5 out of 5 stars

A great company to work with

They have been so good on their constant communication through the buying process. The product was as promised, and we would recommend them as a company

31 March 2022
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

Hi Ian, we really appreciate our business so far. Thank you, you've been so kind and sweet always.
Best regards,
Anne

Rated 5 out of 5 stars

Outstanding quality of hair

Outstanding quality of hair, especially the colours (I am in the industry - the tones are so beautiful).

Sunny gave the most superb service, with DHL it arrived in Dubai in 3 days! Customer for life

9 December 2021
Unprompted review
Rated 5 out of 5 stars

Sunny Hair company is very reliable

Sunny Hair company is very reliable. Their products are unique. It makes one stand out always. I got all my orders within time, and sure will order again and again. Their customer service is top notch. Please keep up the good work.

24 November 2021
Unprompted review
Rated 5 out of 5 stars

Your hair are just the best,was not…

Your hair are just the best,was not expecting my hair so quick but trust me ur delivery was just too fast for me👍🏻👍🏻Thanks so much I am loving the textures 🔥🔥🔥thanks sunnny hair Vietnam 🇻🇳

28 September 2021
Unprompted review
Rated 5 out of 5 stars

Honest review🤞🏽 Thao is my sister friend now🤍🥰😊

From the first day me and Thao Dinh spoke on whatsapp. She offered to video call me and show me quality of hair and I was able to see everything I wanted to purchase. That has never happened to me. I’ve been into the hair business over 10years. And this was the FIRST time I was offered a video call. The workspace was clean. She was very well spoken kind and patient. She even weighed the hair for me on the scale. I received exactly what I picked. Very fast shipping and she checked on me to make sure package was received. Very trustworthy and honest. Very informative she is a hair specialist and answers all my questions even when I don’t purchase. I am very grateful for this great opportunity to meet her. I couldn’t be more greatful. I purchased a 5x5 26” closure wig bone straight. Natural colored. I was able to lift it to 613 after months of wearing it and the wig still is full to the ends no breakage. I will forever give her my business no questions asked. This is the hair supplier I always dreamed of. I trust her ..beautiful person .. beautiful hair🤍

17 September 2021
Unprompted review
Rated 5 out of 5 stars

Very good quality hair

Omg , I love love this hair, and thanks so much Thao Dinh for the entire transaction, really appreciate u, I am going to make u guys my number one (1) vendor, very good quality hair,

16 September 2021
Unprompted review
Rated 5 out of 5 stars

Really fast response even after closing…

Really fast response even after closing hours, I feel they are always there if I have any questions 😊.
I was worried to change suppliers at first but so pleased I did, im updated every step of the way while the hair is processed their end. The hair arrived, thick and super soft. My client is so happy, cant wait for so feedback.
Thankyou 💖💖

1 September 2021
Unprompted review
Rated 5 out of 5 stars

I usually do not write reviews but this!!!

I usually do not write reviews, but I just had to come here for this one!!
📌 My hair came one week earlier than expected!💃💃💃💃
📌 Super luuuush and so Perfect!😍🥰😍🥰🥰 Did I say so silk and pretty!!!Yaaaasss! Beautiful 😍
📌Superb customer service 👏 👌 👍
📌Anna was very patient and super detailed!
📌 I am definitely purchasing from them again!

23 August 2021
Unprompted review
Rated 5 out of 5 stars

This is the 4th time I order to Kuwait…

This is the 4th time I order to Kuwait 🥰😍😍 the hair is very soft,best quality ever,it last for a long time,my beauty salon costumers are satisfied 🥰🥰🥰🥰,and shipping really fast 2 weeks of the order day,best factory ever,they have a Credibility

23 August 2021
Unprompted review

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