Sunny Hair Vietnam Reviews 

76
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered 2 bundles of their 44” beautiful hair. It is such great quality and is very nicely tapered to the ends, it isn’t stringy at all, but rather a very natural taper. Especially given the extreme... See more

Company replied

Rated 4 out of 5 stars

Ordered from Sunny twice. First trial order - my closure had tear. Informed them. 2nd trial order - I ordered a few more closures. They came intact. Provided discount for first order issue. 👎�... See more

Company replied

Rated 5 out of 5 stars

I’ve tried so many differents factories and I Was amaze with Sunny Hair quality, Is top of top. The customer service is friendly, helpful and professional and the same time, always willing to advise... See more

Company replied

Rated 5 out of 5 stars

Quality was premium that I purchased and I must say it was everything they promised and more. On the installation end it was outstanding and the tape quality was excellent. My client stated that it’s... See more

Company replied

Company details

Written by the company

Being one of the prestigious and leading companies in Professional Hair Extension Industry Vietnam, choosing our reliable Sunny Hair Vietnam Co., Ltd for high quality hair extensions is absolutely a choice without disappointment, we promise!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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4.7

All reviews

(76)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Best quality hair from sunny Hair

Best quality hair from sunny Hair. All my clients has been asking for more hairs cos the textures are amazing the qualities are super. Trust me it’s a hair you will never forget

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazing hair

Amazing hair! I LOVE the keratin tips! The quality and density of the hair is unmatched! Sunny Hair has a new client!

11 December 2023
Unprompted review
Rated 5 out of 5 stars

I saw them online and I called them and…

I saw them online and I called them and their response was impressive I decided to try them I was really scared when I was sending the money .... But when I got the hair it was everything I wanted everyone that saw it love it. In conclusion I got a good quality hair.

28 September 2023
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

Hi Flora, we really appreciate our business so far. Thank you, you've been so kind and sweet always.
Best regards,

Rated 5 out of 5 stars

I was helped by Trinh Thao

I was helped by Trinh Thao, she was very kind and communicated every step of the process. The hair came in very fast and the quality is amazing. This is now my third time ordering at sunny hair, up to many more orders !!!

HIGHLY RECOMMENDED!!

14 November 2023
Unprompted review
Rated 5 out of 5 stars

I am very happy to deal with them

I am very happy to deal with them. Excellent quality. They are honest about the length and texture of the hair. I fell in love with the hair colors. I will adopt them for the next time. I do not deny that I was afraid at first, but they lived up to my expectations of them. I advise anyone to deal with them, They are quick to respond to a question. And give you a detailed answer, keep in touch with you even after you receive your order. Thank you very much.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Best in the hair industry

After two years trying to look for a vendor , I finally found vietnam sunny hair and have never looked back. The hair is soo silky, they don’t mess with length .. the length is very accurate, they do not cheat at all. They made sure the process was easy for me. They sent me videos and updated me daily . I have ordered more hair from them and recommend them to anyone looking to find a good vendor. Affordable and quality hair

19 September 2023
Unprompted review
Rated 1 out of 5 stars

Warning !

The team is pleasant, but you realize they're liars once you try to check that you're not being ripped off. I wouldn't recommend it. No matter what you say, they'll always (!) have a good excuse to justify and defend themselves, and you will always be the person they will accuse. Many people fall into the trap and lose their money.
Vietnamese companies also have many false positive reviews, so don't be fooled... Take care of you and your money.

-> I don't put the correct date of exp because they search your informations after a bad review. My experience was this year, all I will say.

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful and such a real nice vendor

Wonderful and such a real nice vendor, for my first Time ordering real raw hair I am really happy. The hair are so nice, soft and it’s a really great quality. And the shipping was really fast !
I will definitly place future orders. Thanks you Thao !

8 March 2023
Unprompted review
Rated 5 out of 5 stars

This company is very honest

This company is very honest, they will give customers the quality the want , unlike other Vietnamese factory workers who like to cheat customers,and the videos and samples they give you are very good, After you place an order, they give you other quality that is not you want,and you con not return it, their factory does not accept it, while Sunny Hair factory is different from them,if the workers get the quality wrong, their company will promptly negotiate to solve the problem,I have worked with this factory 2years , I am very lucky to meet this factory,and customers return rate is a hundred per cent ,thank you for this Sunny Hair company,and I will continue to place orders.

30 March 2023
Unprompted review
Rated 1 out of 5 stars

Unacceptable characters

Update : She wrote me I wasn’t allowed to write my view here because I didn’t buy anything.( Again a unnecessary and false explanation) Just shows the behaviour and attitude.
If you don’t want bad reviews, which wasn’t so bad, stop being so negative at customers.

First of all, what I look for is soft natural hair. I need it for European ladies which have completely other needs. That’s why I wanted to test hair from Vietnam.
Cause of the good reviews I’ve waited three days for the answer of Sunny Hair (it was weekend so all good).
Instead of fixing the deal I was ignored first by the guy, later by the woman, then I asked for another sales agent and they said okay and the same woman wrote from another number this time more fluent but again instead of fixing the deal she confused me and made me angry as well.
First of all I don’t have to give you a proof of my knowledge. They panicked just because I don’t know how colour 30 looks. Sorry but India, China and Russia don’t have this colour regularly and I never need it before.
I am allergic to sentences like „if you really in this business you should know this / you should know that“ or give me totally unnecessary comments and explanations I didn’t ask for, or I do know for 15 years or simply wrong. It is allowed to send human hair anywhere . Maybe just not in Vietnam.
I made enough mistakes in this industry when I was in my early 20s and learned everything about. And I am also allergic if people don’t respect my time and waste my time with nonsense.
They act without respect and the behaviour may have become arrogant with the time. Or they don’t want to sell to customers which know to much about hair?

„We don’t work with retail“ is the motto. I am not retail. You want to order for about 1000$ for a SAMPLE and they ask you for a insta page. Especially if the customer spend time by texting already and you made an invoice why do you ask at the end? Three chats , one phonecall , multiple written and deleted messages from them at the chat (no idea what that means). They simply write and delete afterwards. And you just see a Info about a disappeared msg.
Ask at the beginning if it’s so important to you for a reason. Sorry guys but there are people in Europe making business totally without Insta. My insta is my private thing. We are a known company for 38 years. People know us, we never used or needed any social media, we own our shops and the real estates of them on top. We do have a working infrastructure. Why should I tell my business every factory? You should invest more in kindness instead of pushing your PR online.

I get messages with „if you want to do business later because you don’t feel comfortable now (….) sorry my dear but this is our policy“ I don’t even understand her point because it’s so much Blabla and that makes me angry. Simply say what you want to say and respect my time! German use to say : Komm zum Punkt !

27 February 2023
Unprompted review
Rated 4 out of 5 stars

I purchased this hair for the first…

I purchased this hair for the first time. My hair stylist asked where I got it from because the hair was melting on her curling iron. The hair had a synthetic smell and I went back to question the quality. I was told it was human hair and to see if the problem persisted after washing. After the first wash the smell was gone and when I used my flat iron the hair did not melt. Months later I haven’t had a problem but the shedding was started to be a issue as it was shedding in clumps. I feel that it lasted as long as the other premium brands that I usually use (Bellami and glamseamless). I just purchased again directly from the website and I hope it holds up the same way.

16 January 2023
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

Hi Danie, thank you for your feedback. Can you please let us know your code number of your order?
1/ We guarantee that we sell 100% human hair, no synthetic.
2/ We sell WHOLESALE only, no retails service avaible.
3/ There is no payment gate on website for you to purchase hair from us. The only official website is https://vietnamhairsuppliers.com/. Please check it and let us know if you are mistaken us with other vendor.


Rated 5 out of 5 stars

flawless

Have been working with Sunny Hair Vietnam for almost a year now and everything has been amazing. The hair quality is high quality and they always go the extra lengths whilst communicating every step of the way. Hanh Thao is so sweet and I love working with her. She explains everything to me despite the time difference. Cheers to one year of business 🥂can’t wait to do more business with this company.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

I really love this hair feels so smooth…

I really love this hair feels so smooth and nice it’s just perfect I love it 😍😍😍😍 best product I ever had honestly, And Loan Thao always helping me out with everything if don’t understand anything she explain everything and she it’s very honest with everything I felt secure from day one with her thank you!

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Simply the best!

I’ve been using Sunny hair for over a year now and I have not been let down since. Sunny always goes above and beyond to ensure a quick turn around for me and is always a pleasure to work with. I just wish that lace products were quicker to produce but it’s always worth the wait and of the highest quality which the workers should take pride in.
Thank you so much for everything!

14 November 2022
Unprompted review
Rated 5 out of 5 stars

I was very happy to order from you

I was very happy to order from you, the service was excellent, there is always a quick and professional response and I really liked the hair I received, very high quality, the girl I contacted, Hanh Thao, is very nice and answered all my questions in a very professional manner, the service and attitude she gives are really good.

8 November 2022
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

Hello Sana, you are so kind <3. Your support means the world to us. We are really looking forward your next orders. Any questions, feel free to ask me. I'm always available on +84 985 767 599. https://wa.me/84985767599.
Love,

Rated 5 out of 5 stars

Hallo,very polite sales manager…

Hallo,very polite sales manager Thao!fast and good communication.perfect service and good quality hairs!
Recommend!

8 August 2022
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

Hi Mantas, your support means the world to us. You are kind and so sweet, best wishes for your business dear. Any questions, feel free to ask me. I am available on +84 985 767 599. https://wa.me/84985767599 always. We are really looking forward your next orders. Best regards,

Rated 1 out of 5 stars

Awful quality hair - awful company

Awful quality hair, extreme shedding and melts when heat is applied. They lie and say it’s real but even the customs label says synthetic hair. Awful customer service and refusing refund unless I send back at cost to me and will only give me a partial refund so not worth it. DO NOT BUY.

23 June 2022
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

STOP USING MULTIPLE ACCOUNTS TO SPAM US!
1. The customs label declares the package as synthetic to HELP REDUCE the custom fees. Our hair is 100% real human hair but human hair is a human body part & not easily allowed to ship. Everyone in hair business knows that. TEST the hair by burning it, you'll know if it's synthetic or not.

2. We NEVER did refuse refund. Terms & policies were sent & agreed by Holly before she accepted the order, in which clearly written that:
- Sunny Hair needs to physically receive the merchandise at our office before the refund process happens;
- We will refund the purchase amount of the product only. THE SHIPPING COST & OTHER FEES WILL NOT BE REFUNDED.
We do business, we follow terms & conditions agreed by both sides before the purchase happened. Send back us the hair, then we issue the refund immediately.
Lastly, stop spreading false accusation and untrue reviews about SunnyHair!
Thanks.


Rated 1 out of 5 stars

WOULD PUT 0 STARS I COULD!!

WOULD PUT 0 STARS I COULD!!

⚠️ DO NOT BUY HAIR HAIR IS SYNTHETIC AND NOT REAL!
Melts when using heat. Also admitted hair was faulty and DO NOT REFUND!

23 June 2022
Unprompted review
Sunny Hair Vietnam logo

Reply from Sunny Hair Vietnam

STOP USING MULTIPLE ACCOUNTS TO SPAM US!

- Our hair is 100% human hair. TEST THE HAIR, so you'll know the truth. You're spreading false information simply to sabotage our prestige. Wanting to keep the hair but trying to get us refund. We do business, we follow terms & conditions agreed by you before purchasing the hair in which clearly states that if refund happens, Sunny Hair needs to physically receive the merchandise at our office before the refund process happens.

- The thing melted wasn't the hair. It was the keratin. And there were only one hair strand is faulty as it is sticked with a little bit keratin in the manufacture process. We were willing to accept discount and refund. But you were not cooperative and keep spreading false accusation everywhere in order to pressure us sending you money while you still keep the hair. Once again, FOLLOW THE TERMS & CONDITIONS. Return first, then refund is issued immediately. Sunny Hair is always cooperative to solve problems with customers. Scroll through reviews on our sites, you'll see it.

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