Victoria London Reviews 384

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered three items for my daughters birthday. They arrived on time, packaged beautifully and she is very happy with them. We had one minor issue but this was dealt with promptly and courteously.... See more

Rated 5 out of 5 stars

I ordered some earrings for my wife and the description was very helpful as they’re exactly as described. Which is useful for someone like me who has little clue about the finer points of ladies jewel... See more

Rated 5 out of 5 stars

Layered necklace arrived in a complete knotted ball, unable to undo. Other jewellery items from other companies are packed on card so unable to become tangled, ridiculous way to send 3 necklaces. Not... See more

Rated 5 out of 5 stars

Best customer service I’ve ever received!! I brought matching anklets for me and my sisters and they are so cute but delicate. I made the mistake of wearing abit too tight and broke it. Rachel was so... See more

Company details

  1. Costume Jewelry Shop
  2. Jewelry Store

Written by the company

Founded on the belief that luxury jewellery should be accessible to everyone, Victoria London specialises in timeless silver and gold pieces to compliment your jewellery collection. We know it's important to find affordable jewellery you'll return to time and time again. You'll find classic lines echoed in all of our pieces, from delicate necklaces to statement earrings. Also, with our bespoke and personalised options, our jewellery allows you to make the ultimate gift to a loved one, or yourself.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

384 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

BEAUTIFUL NECKLACE ❤️

Received my Moon & Star necklace & it’s absolutely fantastic. The price is unreal & the quality is amazing & it looks great. Very very happy customer. More purchases to come
Thank you Victoria London. 👏❤️

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful earrings

I’ve now ordered two of the same style of earrings in gold and silver. Really classy and different. I love them! Would definitely recommend.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

So pleased!

So pleased with the earrings I ordered - they are beautiful, exactly what I wanted, and at a very good price. Delivery was super-quick - they arrived the next day. Overall, brilliant service - I highly recommend Victoria London.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Great quality necklace and exactly what I was looking for. Postage was very quick too. Customer service has been great, within a couple of days of receiving the order I had an email checking that I was happy with the purchase…nice touch. Will definitely buy from them again.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful necklaces

Received my beautiful necklaces and am absolutely delighted with them both. They're very good quality and look amazing on. I got a few compliments about the gold necklace when I wore it at the weekend. Delivery was very quick, so who highly recommended this company. Thank you

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Lovely necklaces

The items arrived quickly. I bought two necklaces and they are both lovely. Very well made and value for money. Really pretty necklaces. Will buy from this company again.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Updated review

Layered necklace arrived in a complete knotted ball, unable to undo. Other jewellery items from other companies are packed on card so unable to become tangled, ridiculous way to send 3 necklaces. Not impressed at all.
Update on above - Rachel responded immediately to apologise and is sending another in the post free of charge. The packaging was 1 star but the customer service is 5, thank you Rachel!

28 June 2024
Unprompted review

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