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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the customer service, highlighting its excellence and responsiveness in handling issues like damaged or incorrect parts. People also frequently praise the fast and secure delivery service, noting that items often arrive ahead of schedule and well-packaged. However, some people were dissatisfied with the product quality and fitment. Several customers reported receiving damaged items, parts with manufacturing flaws, or products that did not fit their vehicles as expected, leading to difficulties with installation or an unsatisfactory appearance. There were also mentions of missing hardware and poor packaging contributing to product damage during shipping.

What people talk about most

Product

Clients share ambiguous opinions on product quality and fitment. While many reviewers praise the top quality,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the amazing quality of products,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent and great... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with items... See more

Order

Consumers have mixed experiences with ordering. While some reviewers praise easy ordering, fast shipping, and... See more

Based on these reviews

Rated 3 out of 5 stars

I should have read this particular rear diffuser’s reviews. No 3M attachment tape or installation instructions were included with this diffuser. After dry fitting, measuring and careful trimming, it... See more

Company replied

Rated 3 out of 5 stars

I had a real problem with the way the part was shipped to me by Vicrez. It was wrapped in shrink wrap plastic and no box. This does not provide protection during the shipping process. There was a smal... See more

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Rated 3 out of 5 stars

I've been a customer for 3yrs now. The product I've received has been great! The customer service on the other hand has not been the case. My last order took longer than expected to receive , and I ha... See more

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Rated 3 out of 5 stars

My product came poorly packaged causing it to get damaged in the shipping process, the company was prompt in handling and dealing with my concerns.

Company replied

Rated 2 out of 5 stars

No instructions what so ever and when I called they would not help other than sending a YouTube video of a headlight install ( no help), no mounting hardware (no screws) to attach the fog lamps to the... See more

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Rated 5 out of 5 stars

They have great customer service. Fast delivery with securely packed items. Great selection of products to choose from with an amazing program that allows you to see what your vehicle will look like w... See more

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Rated 5 out of 5 stars

My original order was mispacked with the wrong part. Called customer service and had a return label within an hour. The correct part was shipped out instantly. My rear diffuser showed up quickly, go... See more

Company replied

Rated 5 out of 5 stars

I had a few questions about the Durango Widebody Kit before placing my order, and Jose from Vicrez was extremely helpful. He answered all my questions about fitment, shipping, and installation, and... See more

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Rated 5 out of 5 stars

recently picked up the Wide Body Kit from Vicrez.com, and I’m genuinely impressed with what I received. From the moment I unboxed it, it was clear that this kit was designed with precision, du... See more

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Rated 5 out of 5 stars

I placed an order for part I couldn’t wait to buy this BF. Excited once I received it to realize, there was missing hardware. Contacted CS and Vicrez didn’t hesitate to send out the missing hardware.... See more

Company replied

Rated 5 out of 5 stars

I purchased rear and quarter window louvers for my C7 corvette. The quality, fit, and finish are excellent. During the busy Christmas shipping season one of the parts arrived damaged. Vicrez customer... See more

Company replied

Rated 5 out of 5 stars

Vicrez really has the best options for car upgrades. I had to get the hellcat grille with the front scoops to make my car look more aggressive. Not only do they have great customer service but fast sh... See more

Company replied

Rated 5 out of 5 stars

I got the Candy Pink vinyl wrap from Vicrez and it’s even prettier in person! The color pops, and the quality is amazing. Lauren from customer service was super kind and helped me pick the right size... See more

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Rated 5 out of 5 stars

Quality on Vicrez is always on point and they look great on my scatpack . I would never shop with anyone else . Shipping is always on time . I have everything from front splitter , side skirts , rear... See more

Company replied

Rated 5 out of 5 stars

Awesome company and great customer service. Great products and always shipped fast and looks fantastic on my Corvette. Bought many things from Vicrez and will continue to do so.

Company replied

Rated 5 out of 5 stars

I won't claim I purchased these to enhance or improve the performance of my vehicle. The do look snazzy. Ever so slight modification made to vehicle configuration made to finish the installation

Company replied

Rated 5 out of 5 stars

The shipping was pretty fast and upon inspection of the widebody kit I received, it looks to be of great quality and feels sturdy type of body parts. Excited to have them installed on my vehicle.

Company replied

Rated 5 out of 5 stars

Communication was very good and the product was even better! They make sure you are satisfied at the end of the day! Great business and will definitely shop again!

Company replied

Rated 5 out of 5 stars

My experience with Vicrez customer service was excellent. The process was easy, pleasant, and hassle-free. They took care of everything quickly and professionally. Truly A+ service — thank you, Victez... See more

Company replied

Rated 5 out of 5 stars

I’ve been searching for the perfect orange for my car and finally found it with Vicrez. Color looks exactly like candy orange paint.

Company replied

Rated 1 out of 5 stars

Ordered a conversion body, wide body and a hood. Both body kits were missing a piece and the hood arrived damaged. They gave me the run around asking multiple times to send them pictures of what arriv... See more

Company replied

Rated 1 out of 5 stars

Terrible item, paid 125 dollars just for a bunch of flimsy plastic to come and not to even mention there’s an extra piece that you need for your chrysler that they didn’t say u need and ISNT INCLUDED.... See more

Company replied

Rated 1 out of 5 stars

none of the holes lined up on My carbon Fiber redeye spoiler that I received for my charger , so I had to make my own holes in the spoiler . The spoiler also had glue residue on it and small looking... See more

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Rated 1 out of 5 stars

I ordered a part before Christmas and it was supposed to arrive a few days before Christmas.. I needed it atleast by the 27th of December, it was SUPPOSED to arrive December 22nd. It was December 26th... See more

Company replied

Rated 1 out of 5 stars

The mud flaps for my 2026 Dodge Durango were narrow and don’t stick out even with the tire to protect the paint. Not vehicle specific. No holes or even marks to drill. The directions in the box were n... See more

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Rated 1 out of 5 stars

Wouldn’t buy from them again if the items were a penny. Worst customer service and returns process possible. Ordered 4 parts 2 fit 2 didn’t they won’t do a refund on the 2 that don’t fit because I tri... See more

Company replied

Rated 1 out of 5 stars

Vicrez is a very bad company to deal with. First I ordered a wide body kit which came damaged they would not replace parts. I had to order a new part to fix the issue. Well I have been waiting for 2 w... See more

Company replied

Rated 1 out of 5 stars

1 month to receive product. Product is not quality vinyl for wrapping vehicles. Artwork on a simple camo is not vector but pixellated image. The camo image is mirrored right down the center??????... See more

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Rated 1 out of 5 stars

Ordered a Carbon Fiber Hood and when it arrived it had a large white smudge underneath the coating. Tried to return it and the only way they would accept a return is if I payed the full cost to sh... See more

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Rated 1 out of 5 stars

Front and back mud flaps - only 2 mud flaps arrived. How is that front and back?

Company replied

Rated 4 out of 5 stars

Ordering and deliver was great. Unfortunately, the back splash guards just doesn't work. Even using longer screws then the ones provided keeps the unit too slanted as the molding doesn't fit the under... See more

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Rated 4 out of 5 stars

I experienced some issues with receiving the incorrect products. The issues were resolved without incident and customer service was great. The thing that's missing is written instructions. Yes, there'... See more

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Rated 4 out of 5 stars

Julio Conrad is wat made my experience good. Customer service skills was just great. The actual product i will say its ok. And is over priced for wat it is. But it does look sharp once installed. But... See more

Company replied

Rated 4 out of 5 stars

Vicrez made the delivery ahead of schedule, being delivered with all the materials needed to install with the obvious exception of the drill and bits however those are expected to be bought separate... See more

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Rated 5 out of 5 stars

Ordered bumper repair epoxy and it was dried up when i got it. order at own risk. (Vicrez stepped up refunded money and gave me store credit, thank you).

Company replied

Rated 5 out of 5 stars

Ordering was easy, and the web page is well organized. My products shipped quickly with reliable shipping

Company replied

Rated 5 out of 5 stars

I recently installed this widebody kit on my 2019 R/T, along with the Redeye Wheels and Vicrez Tires, and I couldn’t be happier with the results. The overall quality and fitment of the parts w... See more

Company replied

Rated 5 out of 5 stars

It took 2 weeks to reach me in the US,but it was worth the wait. My Q50 mirror caps fit Great( like OEM). The carbon pattern was all even and very glossy. Hope they last a long time. I would recomend... See more

Company replied

Rated 5 out of 5 stars

Love they products and promptly service i will definitely continue doing business with them

Company replied

Rated 4 out of 5 stars

Look great. Would’ve been way way better if it came with 3m already installed or at least throw in a roll in the box.

Company replied

Rated 5 out of 5 stars

I needed support during the weekend and Carlos did his best to accommodate and followed up personally during business hours on Monday at the beginning of his shift to assist further with my issues.

Company replied

Rated 5 out of 5 stars

Amazing customer service and quality products! I would recommend Vicrez to anyone.

Company replied

Rated 5 out of 5 stars

I ordered 4 srt hellcat redeye widebody rims . they came looking perfect. when i went to go mount my new tires one of the rims had a manufactured flaw , i reached out and got instantly sent a new rim... See more

Company replied

Rated 5 out of 5 stars

Shipping was quick and everything came like it should. My car looks amazing with the mods.

Company replied


Company details

  1. Auto Parts Manufacturer
  2. Racing Car Parts Store

Written by the company

Founded in 2015, Vicrez is a leader in the automotive aftermarket industry, delivering premium performance tires, widebody kits, wheels, vinyl wraps, paint protection films (PPF), window tints, and aero components for enthusiasts and professionals alike. Our VCORSA tire line is engineered for maximum grip, control, and all-season performance, ideal for high-horsepower builds, sports cars, and daily drivers. With a focus on innovation, precision fitment, and world-class support, Vicrez empowers drivers to customize, protect, and elevate their vehicles — from muscle cars and luxury sedans to trucks and SUVs — redefining the future of automotive style and performance.


Contact info

3.6

Average

TrustScore 3.5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Vicrez isn’t a want, it’s a need!

Vicrez really has the best options for car upgrades. I had to get the hellcat grille with the front scoops to make my car look more aggressive. Not only do they have great customer service but fast shipping. I received y order quick and I can’t wait to add this part on to complete the front look of my Charger! If you don’t have Vicrez parts on your car, you’re missing out.

16 January 2026
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hi Ruben,
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. It means a lot to us, and we’re glad to know you’re satisfied. If you ever need anything in the future, we’re always here to help!
Best regards,
Vicrez Customer Support Team

Rated 5 out of 5 stars

Good product went on easy lay on good…

Good product went on easy lay on good easy to apply

31 January 2026
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hi Anthony,
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. It means a lot to us, and we’re glad to know you’re satisfied. If you ever need anything in the future, we’re always here to help!
Best regards,
Vicrez Customer Support Team

Rated 4 out of 5 stars

Look great

Look great. Would’ve been way way better if it came with 3m already installed or at least throw in a roll in the box.

29 January 2026
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hi Marko,
Thank you for your feedback! We’re glad to hear you like how the product looks. We appreciate the suggestion regarding the 3M tape—this is valuable input and something we’ll definitely take into consideration to improve the overall experience. Thanks again for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

Durango Rear Diffuser

My original order was mispacked with the wrong part. Called customer service and had a return label within an hour. The correct part was shipped out instantly.
My rear diffuser showed up quickly, good quality and looks great installed on my Durango!!
Thank You !! excellent customer service

18 December 2025
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hi Ericc,
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. It means a lot to us, and we’re glad to know you’re satisfied. If you ever need anything in the future, we’re always here to help!
Best regards,
Vicrez Customer Support Team

Rated 5 out of 5 stars

From customer service to quality of the…

From customer service to quality of the products, everything was 10/10.

15 January 2026
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hi James,
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. It means a lot to us, and we’re glad to know you’re satisfied. If you ever need anything in the future, we’re always here to help!
Best regards,
Vicrez Customer Support Team

Rated 3 out of 5 stars

My product came poorly package…

My product came poorly packaged causing it to get damaged in the shipping process, the company was prompt in handling and dealing with my concerns.

23 January 2026
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Dear Luiji,
Thank you for your feedback. We’re sorry to hear that the packaging did not meet expectations and that the product was damaged during transit. That said, we’re glad we were able to address your concerns promptly and assist you. Your experience helps us improve, and we truly appreciate you taking the time to share it.

Best regards,
Vicrez Customer Support Team

Rated 5 out of 5 stars

Quality on Vicrez is always on point…

Quality on Vicrez is always on point and they look great on my scatpack . I would never shop with anyone else . Shipping is always on time . I have everything from front splitter , side skirts , rear louvers , rear diffuser . If you’re looking for good parts Vicrez is your place

23 January 2026
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hi Jp,
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. It means a lot to us, and we’re glad to know you’re satisfied. If you ever need anything in the future, we’re always here to help!
Best regards,
Vicrez Customer Support Team

Rated 1 out of 5 stars

Terrible customer service

Ordered a conversion body, wide body and a hood. Both body kits were missing a piece and the hood arrived damaged. They gave me the run around asking multiple times to send them pictures of what arrived. Its been 3 weeks since I reported the damaged hood and still haven't received notification of the replacement being shipped. They said I should receive an email of shipping within 2 days the latest and its been 4 days now and still no notification.

30 December 2025
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Dear Daevyd,

We are most distressed to see feedback and wanted to personally reach to you to see what we did wrong in order to better assist you. Please shoot us an email with your Order ID to support@vicrez.com We would greatly appreciated if we could please hear back from you. Here at Vicrez our customers are top priority

Best regards,
Vicrez Customer Support Team

Rated 1 out of 5 stars

Front and back mud flaps

Front and back mud flaps - only 2 mud flaps arrived. How is that front and back?

8 January 2026
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Dear Greg,

We are most distressed to see feedback and wanted to personally reach to you to see what we did wrong in order to better assist you. Please shoot us an email with your Order ID to support@vicrez.com We would greatly appreciated if we could please hear back from you. Here at Vicrez our customers are top priority

Best regards,
Vicrez Customer Support Team

Rated 4 out of 5 stars

Julio Conrad is wat made my experience…

Julio Conrad is wat made my experience good. Customer service skills was just great. The actual product i will say its ok. And is over priced for wat it is. But it does look sharp once installed. But Julio 1000% good at his job.

12 January 2026
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hi Eric,
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. It means a lot to us, and we’re glad to know you’re satisfied. If you ever need anything in the future, we’re always here to help!
Best regards,
Vicrez Customer Support Team

Rated 5 out of 5 stars

Great Parts, Excellent Customer Service

I purchased rear and quarter window louvers for my C7 corvette. The quality, fit, and finish are excellent. During the busy Christmas shipping season one of the parts arrived damaged. Vicrez customer service was excellent. Very responsive, they made obtaining a replacement part extremely easy. I will definitely be buying again.

13 January 2026
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hi Michael,
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. It means a lot to us, and we’re glad to know you’re satisfied. If you ever need anything in the future, we’re always here to help!
Best regards,
Vicrez Customer Support Team

Rated 1 out of 5 stars

I ordered a part before Christmas and…

I ordered a part before Christmas and it was supposed to arrive a few days before Christmas.. I needed it atleast by the 27th of December, it was SUPPOSED to arrive December 22nd. It was December 26th and I had gotten no package and no tracking. I called vicrez and they told me ITS SOLD OUT and they didn’t mark it sold out on the site. It’s now January 11th and I’m still waiting on a package that was supposed to be my partners Christmas present. Today is his birthday so now it’s been 2 holidays for me without this package. And I still have no tracking on it.

19 December 2025
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Dear Kensey,

We are most distressed to see feedback and wanted to personally reach to you to see what we did wrong in order to better assist you. Please shoot us an email with your Order ID to support@vicrez.com We would greatly appreciated if we could please hear back from you. Here at Vicrez our customers are top priority

Best regards,
Vicrez Customer Support Team

Rated 5 out of 5 stars

Mud flaps good product Quick delivery simple to install.

Mud flaps good product Quick delivery

23 December 2025
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hi Victor,
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. It means a lot to us, and we’re glad to know you’re satisfied. If you ever need anything in the future, we’re always here to help!

Rated 3 out of 5 stars

Poor Packaging

I had a real problem with the way the part was shipped to me by Vicrez. It was wrapped in shrink wrap plastic and no box. This does not provide protection during the shipping process. There was a small dent on the part which was not noticeable at first but once the part was installed you can see a slight dent from an angle. I’m assuming it occurred diring the shipping process. Felt like no care was taken in considering a shipping method, (ie) using a box, that would provide protection for the product. Overall I am satisfied with the purchase but Vicrez needs to do better in preparing a better protection method when shipping an item across country.

12 December 2025
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hello,
Thank you for sharing your feedback with us. We sincerely apologize for this situation and for any inconvenience it may have caused.
Your observations regarding the packaging and shipping method have already been shared with the appropriate team, as we are always looking for ways to improve and provide better protection for our products in the future.
We truly appreciate your understanding and are glad to hear you are overall satisfied with your purchase.

Best regards,
Vicrez Customer Support Team

Rated 1 out of 5 stars

Terrible item

Terrible item, paid 125 dollars just for a bunch of flimsy plastic to come and not to even mention there’s an extra piece that you need for your chrysler that they didn’t say u need and ISNT INCLUDED. Waste of money waste of time terrible item, this is my first item from this company and will be my last. terrible company. oh and btw NO INSTUCTIONS EITHER JUST A BUNCH OF FLIMSY PLATIC PIECES THAT WILL BREAK

3 January 2026
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Dear Brody,

We are most distressed to see feedback and wanted to personally reach to you to see what we did wrong in order to better assist you. Please shoot us an email with your Order ID to support@vicrez.com We would greatly appreciated if we could please hear back from you. Here at Vicrez our customers are top priority

Best regards,
Vicrez Customer Support Team

Rated 5 out of 5 stars

Communication was very good and the…

Communication was very good and the product was even better! They make sure you are satisfied at the end of the day! Great business and will definitely shop again!

12 December 2025
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hello Kenny

Thank you for your kind words and for taking the time to share your experience. We’re glad to hear that communication was clear and that the product exceeded your expectations.
Ensuring our customers are satisfied is very important to us, and we truly appreciate your support and trust in Vicrez.

Best regards,
Vicrez Customer Support Team

Rated 5 out of 5 stars

Parts look and feel like great quality!

The shipping was pretty fast and upon inspection of the widebody kit I received, it looks to be of great quality and feels sturdy type of body parts. Excited to have them installed on my vehicle.

28 December 2025
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hello,

Thank you for sharing your feedback. We’re glad to hear the parts look and feel like great quality, and that the widebody kit arrived quickly and met your expectations in terms of sturdiness.
We’re excited for you and appreciate you choosing Vicrez.

Best regards,
Vicrez Customer Support Team

Rated 1 out of 5 stars

Do not give Vicrez you money.

Vicrez is a very bad company to deal with. First I ordered a wide body kit which came damaged they would not replace parts. I had to order a new part to fix the issue. Well I have been waiting for 2 weeks and no one knows where the part is. They still wouldn’t help me. Now all of a sudden the part is now showing in Puerto Rico. This company is the wrist and will not help you at all. When you get to leave a review on how the person helped. Well you can’t because the case is already closed. Straight trash company.

22 December 2025
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hello Israel

We’re very sorry to hear about your experience and truly regret the frustration this situation has caused. The last thing we want is for any customer to encounter issues with their order or feel unsupported.
We understand how disappointing it is to receive damaged parts and to experience delays or confusion with a replacement shipment. Please know that this is not the level of service we strive to provide.
To ensure we can properly review your case and assist you directly, we kindly ask that you contact us at support@vicrez.com with your order details. Our team will be able to look into the shipment status and work toward a resolution.

Best regards,
Vicrez Customer Support Team

Rated 5 out of 5 stars

Nice Piece of Bling for the Pipes

I won't claim I purchased these to enhance or improve the performance of my vehicle. The do look snazzy. Ever so slight modification made to vehicle configuration made to finish the installation

19 December 2025
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hello Albert

Thank you for sharing your experience. We’re glad to hear you’re enjoying the look of the piece and that the installation went smoothly with just a slight modification.
We appreciate you taking the time to share your thoughts and for choosing Vicrez.

Best regards,
Vicrez Customer Support Team

Rated 2 out of 5 stars

Ordered a certain part

Ordered a certain part, only got a email after a week of waiting that they didn’t have any in stock and it’s back ordered only reason I found out is because I emailed them

17 December 2025
Unprompted review
Vicrez.com logo

Reply from Vicrez.com

Hello Lawrence

Thank you for sharing your experience. We apologize for the delay in notifying you about the backordered part and understand how frustrating this must have been.
We hope to assist you in the future once the part you need becomes available, and we appreciate your patience and understanding in the meantime. Your feedback helps us improve our communication and service.

Best regards,
Vicrez Customer Support Team

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