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Rated 1 out of 5 stars

Over intrusive ID checks on sign up then get accused of using a VPN which was incorrect so couldn't even complete the checks. Customer service can't seem to handle any negative feedback regarding the... See more

Company replied

Rated 1 out of 5 stars

i worked at vickers for just under a yeah in the interview was told it was very family orientated and for the people ….. it is like that if your face fits … money about 3k behind industry standard rat... See more

Company replied

Rated 4 out of 5 stars

I highly recommend. BOG-but only after 9am. Quick repayment-a couple of hours. Free £5 bet each week No bet restrictions. Sadly they closed me down as I was unwilling to send them private informat... See more

Rated 1 out of 5 stars

Self Exclusion not adhered to Registered with gamstop with exact personal details was allowed to sign up to and verify a Vickers.bet account. Several thousand deposited with no one qu... See more

Company details

  1. Online Sports Betting Vendor

Written by the company

i don't believe in trustpilot, if you have a problem ring us or email we will sort any problem in minutes jo vickers


Contact info

1.9

Poor

TrustScore 2 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Never had any issues with this site…

Never had any issues with this site verification was quick and easy game selection is great and withdrawals are quick within the hour during the day and in my account by 11am the next day everytime if its during the night.

13 April 2022
Unprompted review
Rated 5 out of 5 stars

great site

love this site and ive played at many,great variety of slots,ive had some super wins,easy to deposit and fast payouts,cant fault it :-)

14 March 2022
Unprompted review
Rated 1 out of 5 stars

Terrible company don’t give nothing…

Terrible company don’t give nothing away AVOID AT ALL COSTS terrible prices and cash out cannot be relied upon

13 March 2022
Unprompted review
Vickers.bet  logo

Reply from Vickers.bet

as i explained in email we do have offers on for all customers, we don't give out to individual customers on request

Rated 5 out of 5 stars

Absolutely brilliant five star

Well folks and please believe me when I say this I've just joined Vickers bet and what can I say I'm absolutely delighted to be part of this vibrant honest and most of all family run betting site,run by mother and son their customer service is absolutely wonderful it makes such a change to be treated like a person and not just a wallet like so many casinos do I was in touch with the Vickers son and what a lovely guy he is so helpful cheery and friendly I'm staying part of the family for sure. Games wise there's lots to choose from fruit machines I've never seen or played before and the site is bright and glossy and very easy to navigate it's that great plus the fact yesterday I had a win and it was in my bank account first thing this morning very happy it's not often you get the feeling of trust from a betting site but rest assured folks pop by Vickers and you will be made to feel at home I thank the Vickers family very much and look forward to being part of their home a truly great place my huge commendations thankyou Barry Allan.

11 October 2021
Unprompted review
Rated 1 out of 5 stars

Another low/non paying gambling site

Another scam money making site. Minimum wins, bonus symbols barely non existant, and if you are lucky enough to get a bonus it will give you a minimum win. All I can say is " stay away from this site". The only people to benefit from this is the site. YOU CERTAINLY WON'T. I have now closed my account.

15 September 2021
Unprompted review
Rated 1 out of 5 stars

Deposit

Signed up enjoyed playing. Placed a deposit limit on my account and they didn’t enforce it! Worrying! Seems like others have experience same.

26 May 2021
Unprompted review
Vickers.bet  logo

Reply from Vickers.bet

hi ben
all deposit limits are automatically enforced when the customer set them, unless they are increasing there limit, there is a 24 hour cooling off period until this becomes active

Rated 1 out of 5 stars

Signed up

Signed up, was allowed to deposit and play, had issues when requested withdrawal and didn’t pay out. Customer service is poor!

18 May 2021
Unprompted review
Vickers.bet  logo

Reply from Vickers.bet

hi laura
all withdrawals are processed within 3-5 days our withdrawals are normally instant.

Rated 1 out of 5 stars

Poor customer service received

Poor customer service received! Also responsible gaming isn’t adhered to. Should have listened to other warnings!

14 May 2021
Unprompted review
Vickers.bet  logo

Reply from Vickers.bet

as a company we responded to all your queries/threats and also we take responsible gambling very seriously and some accounts have to be closed due to this

Rated 1 out of 5 stars

Disaster

Joined Vickers and had problems from start to finish. Put a deposit limit in place and they ignored this. They do not adhere to responsible gaming procedures. Also games kept lagging and crashing whilst playing. Closed account and joined more well known places!

2 May 2021
Unprompted review
Vickers.bet  logo

Reply from Vickers.bet

we take responsibly gambling very seriously there are options on everyone's account to keep gambling safe.

Rated 4 out of 5 stars

Not sure why the bad review sounds like…

Not sure why the bad review sounds like one from a compulsive gambler. Vickers are trying to make a go of it in a massive minefield, you need to look at the big boys for bad service and bad customer service, more recently Betfred 1.7 million pay out and tried to wriggle out of paying. Give Vickers a chance they are doing the job right and I find them fine.

8 April 2021
Unprompted review
Vickers.bet  logo

Reply from Vickers.bet

Thank you

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