Vicious Punx Reviews 123

good accessories. geeat quality

Vicious Punx always delivers fast and their products are good quality. I will always order from them!

I ordered on the 5th of June and my order still hadn’t been dispatched. I’ve sent an email and even a message on instagram but I’ve heard nothing about my order. I ordered before and I’ve soon had the items dispatched but this time nothing. Dunno what’s gone on, I’m hoping I get my order or if not my money back. Be very careful as you never hear from customer service.

Ordering the jewellery was quick and easy. The quality of the jewellery is amazing, beautiful and makes me look so cool! They delivery was quick, service is impeccable will definitely be buying again in the future

Ordered on April 3rd, my items arrived April 8th, everything arrived apart from an engraved ring I got for my partner. Emailed the creator on Instagram explaining this, and was assured they’d have it sent out to me, was told on April 19th that due to being away from office, they couldn’t provide me with a tracking number until the following Tuesday. they never got back to me, they never replied and I never got the ring I paid for. I’ve send four messages now asking where it is, any information at all, and I have been completely ignored. it’s upsetting because I really like this company and I love their jewellery but i'm apprehensive about buying from them now due to this, what if this happens again and not only I don’t get my item or a refund I don’t even get a reply. it’s truly upsetting and I feel like i've been taken for a fool, so I’m sorry but I’d be wary ordering from these guys.

Excellent quality and great value for money. The care taken in making the jewellery is clearly shown in the end product. I would definitely recommend 😊😊

bloody love youse kept me decked in jewellery for a good few years now <33

11/10 everytime always recommending

Nice customer service, they helped me a lot and were nice.

Took around 2ish weeks to get my items, a *tad* longer than I expected but I assume it's because of the influx of orders just recently. Totally understand that small businesses can get overwhelmed easily! Georgie was absolutely lovely and got back to my email just after my order arrived to make sure I was satisfied with everything (I got impatient and emailed because I was so excited about my new septum ring teehee) and I'm absolutely loving the things I got!

Thankyou so much, I wish you and your business the best 🥰✨️

Wide selection of products and great quality. Ordered from them several times, always get compliments on the jewellery. Really prompt delivery aswell. 10/10 would recommend- and do!

Came in all perfectly wrapped and very well made an perfect sizes and love how they look

good quality jewellery, love it, however misleading as one of my pieces came as one earring not two which was as stated, just unclear

This might be a little business but they have some beautiful pieces and they can be easily matched to any outfit for any occasion. My favourite place for all my jewellery needs!!!

Lovely shop and amazing items, everything came packaged nicely and are high quality. Definitely worth the money !

Avoid. Ordered 1st March, and never received a tracking. Now the 16th March and still have neither. Got my money back from PayPal, and I advise you do the same if you've ordered from then.

The jewellery is great quality and looks amazing. Had a slight issue but was resolved super quickly with no fuss. Vicious Punx is a brilliant small business to support with great style options!

No customer service when emailed multiple times, no reply what so ever after nearly a month.
I ordered 3 items and received 2 of the items and when asked if the 3rd item had maybe have been sent separately or if it has went out of stock, I asked via email and hadn't had a reply for a good few days. So I emailed again. Never heard anything back to this day and I lost out on £12.99 necklace. I didn't express any anger or rudeness, I simply just still wanted my necklace and actually still do but if I could, I would file for a refund but either way I haven't heard from them nor received my item I never gotten. Unfortunate as I loved this small business but the complete ignore upon contacting customer services has completely ruined my trust in shopping with them again. (this is a secondary email address).

My wife ordered me a gift from here and she got scammed, a heartshaped padlock and a chain that costs 17quid, the chain looks like it was bought from a hardware store and the lock made from a sweatshop ran by abducted children, the funny part is on the chain looks like someone tried to cut it with chain cutters even though it didn't need to be cut so now I've gotten 2 lengths of chain and a working padlock

I ordered a few times. My piercing is a three man job to put on and it took over 40 mins only to fall out afther 2 mins.
Sometines what i ordered didn’t even arive, yes i did get the refund but I wanted to have the product not the few euros it cost.

Ordered 2 black hoodies with white stitched moth on them for me and my boyfriend.

Received my order but 1st hoodie was misaligned. Emailed customer service and spoke to ivy over email, little to no responses. Eventually ivy organised a return so I sent the parcel but still haven’t received my exchange and it’s been 2 months now.

The second hoodie which was for my boyfriend for Christmas was also misaligned. Emailed customer service again and didn’t get a reply.

Beginning of January I emailed again, no reply to the date of 29/01/25.

For a small business you’d think they’d take the time and care to get back to people who support them. I will be contacting my bank and claim as fraud. I’m very disappointed and frustrated. Unacceptable.