Viaggiare Rent Reviews 

Thanks to Simone, was the person that gave the keys to us at the airport desk. In general terms when I travel ,the part I hate the most is dealing with the stuff of the rental companies, but in that case was a lovely experience. Simone was very nice, explaining everything calmly . Definitely I would recommend your company ,at least at Marco Polo airport. Just wish all the stuff is friendly like him in the other airports. I will keep u updated 😊

Booked in Bergamo airport through autoeurope. The hire was suspiciously cheap, and I should have copped. I booked through autoeurope, which recommended you put in your flight number "in case of delay". I did. It made no difference.

My flight was due in at 8 pm, and landed an hour late at 9 pm. I went to the Viaggiare office, which was shuttered closed. A few minutes later, a staff member returned, and opened the office. They dealt with a customer, who needed a baby car seat which they had to get from another rental office.

So it was close to 9.30 pm before I got to the counter. I was told that the booking was cancelled an hour after the time, and I could "reinstate" the booking if I paid 50 euro.

It is pretty regular for flights to be late. I was rather amazed that this company have such strict rules about cancellation, and I am sure its not about trying to squeeze more money out of customers whose flights are late.

Be warned. Make sure your flight lands in time. Otherwise, don't book with Viaggiare.

In light of their comment below, its good to see that they admit they are not a real rental company, who are in the business of renting cars at airports, where, surprise, surprise, the renter cannot control if the plane lands in time, but are actually in the business of making money out of people whose flights are late.

Good to know there are actually real car rental companies in Bergamo

on the whole the experience was good.
the staff were great and the car was clean and tidy and perfect for my adventure

Super kind staff, very well and reliable procedure.

Matteo helped us a lot during our car rental. Very friendly and helpful, also interested in our travels wich made our arrival in Sardinia even more exciting. Thanks a lot!

Great service, I had an issue with my credit card and the guys went above and beyond to help me with the situation.
Everything sorted and thank you very much for your help!
I will definitely rent from you again!

I’d like to extend a big thank you to Mattel and Recardo, who work in Cagliari. Both of them are incredibly kind, helpful, and always responsive—whether it’s over the phone or on WhatsApp. Their professionalism and warm attitude made the whole experience smooth and enjoyable. Truly appreciate their support!

The agent who gave me the car

Treat the same as thieves. Will not provide our money back even though we complied with the hour on the contract

Good and confortable car but was very dirty.

Excellent service and a clean nice car. Also, when I needed to ask something during rental twice and called the provided landline phone number during business hours, both times my call was answered immediately and all my questions were answered.

Very nice people at the desk

They done everything fast and very professional, especially Giorgia

All good, prompt and professional delivery and return

Manuel took care of us and he is so polite knowledgeable and amazing, really help
Us with all our questions . We feel safe … with the insurance plan and very well informed .

Everything was good, fast pick-up and return and helpful communication

Perfect wspierające, quick, nice car quick drop off

Good experience, no issues.

The help that the company gave us about the documentation.

i booked by web sit it was the same way how they was explaining and was everything excellent